Client Experience Manager jobs in City of Johannesburg Metropolitan Municipality

Join to apply for the Client Experience Manager role at FNB South Africa Join to apply for the Client Experience Manager role at FNB South Africa Job Description To develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met Hello Future Client Experience Manager Welcome to FNB, the home of the...

Client Experience Manager A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Duties & Responsibilities Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual...

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Description To develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met Deliver internal and external customer service excellence through adherence to quality service standards Leverage customer analytics and insights to inform the business on decisions and that could negatively impact the customer...

Reporting to the Manager: Client Relations Management, this role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting, and providing an excellent service offering. Ensuring resolution whilst strengthening and maintaining...

ENVIRONMENT: SERVE be a custodian of the company’s brand & facilitate and oversee the experience clients have when interacting with the business as the next Client Experience Specialist sought by a dynamic provider of cutting-edge Financial Security Services in Joburg. You will be expected to design and conduct client surveys, and implementation of plans to maintain excellent service levels;...

Overall purpose of the job:The Client Experience Officer will be tasked with maintaining current clients and keeping accurate correspondence records, meeting regularly with management, updating client details, engaging with our customers and improving customer touchpoints. The Client Experience Officer must be able to understand customer needs and develop ways to fulfil them. Their dedication to...

A company based in Johannesburg Houghton has a position for a Temp Finance Manager for 12 months. Salary is negotiable. MUST HAVE: Public Sector Financial Management Experience. Duties & Responsibilities Provide support to the Chief Financial Officer (CFO) on the management of the organisation's finances, including inputs into the company's financial strategy, funding strategy, preparation and...

Building Manager / Care Taker My client, a Property Development company, is urgently looking for an experienced Building Manager / Care Taker to become part of their team. Duties & Responsibilities Duties and responsibilities include, but are not limited to, the following: Point of contact: - Company representative and first point of contact for tenants. - All tenant complaints, issues,...

Audit Manager (FEG (with global markets experience)) Join to apply for the Audit Manager (FEG (with global markets experience)) role at KPMG South Africa. Job Title/Position: Financial Services – Audit Manager (with global markets experience) Number of Positions: 2 Function and Business Unit: Financial Services – Banking Description of the Role and Purpose: The Financial Services Audit...

Introduction BA Personal as a specialist in our field of expertise with extensive experience in placing niche and specialized roles both Nationally and Globally, is known for attracting and representing high caliber candidates. Our clients are diverse leaders in their respective industries and representatives across all business sectors. Excellent opportunity for a highly experienced SENIOR...

Job Description Our client is searching for a Sportsbook Fraud & Risk Manager to join their team in Johannesburg. A Sportsbook Fraud and Risk Manager is responsible for leading Fraud teams and mitigating customer risk through effective analysis of accounts and group trends, prediction of future fraud trends, and proactive implementation of prevention measures; thus protecting the commercial...

Introduction A leader in the field of on-line wet chemical analysers in the mining industry is looking for a suitably qualified engineer to be based in Northern suburbs, Johannesburg, South Africa. TEN YEARS MINIMUM EXP. Role Summary/Purpose: The Engineer role is a critical customer-facing role within Product & Service Group, focusing on Design & Development, Manufacturing, Commissioning,...

1) Does your grocery store experience include: - Stock take, ordering of stock, and stock management. - Daily cashups. - GRVs. - Buying and merchandising for the store. - Store marketing and advertising. - Target setting, budgeting, store performance, and store management. - Expense controls and shrinkage controls. - Daily sales budgeting and reports. - Loss control and risk management. -...

Managed Talent Solutions a Business Unit within Datacentrix is looking for a Senior Project Manager who is highly organized and results-driven and has proven experience managing complex projects involving facilities infrastructure, workplace transitions and organizational relocations . The successful candidate will be responsible for overseeing the end-to-end project lifecycle – from initiation...

Head, Execution Market Conduct, Client Experience and Market Conduct, PPB SA Job Overview Business Segment: Personal & Private Banking To ensure the implementation and execution of market conduct regulations (e.g., FAIS across PPB) in line with client experience and market share growth objectives. To ensure the provision of a pro-active first line of defence conduct risk function that drives...

Description To develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met Deliver internal and external customer service excellence through adherence to quality service standards Leverage customer analytics and insights to inform the business on decisions and that could negatively impact the customer...

Job Description - Audit Senior Manager (FEG experience) (2500002N) Job Number: 2500002N Description Job title/position: Financial Services – Senior Audit Manager with FEG experience Number of positions: One Function and Business Unit: Description of the role and purpose of the job: The Financial Services Audit division provides audit services to the largest banking clients in South...

Head, People & Culture, Client Experience and Risk Execution, PPBSA Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Baker Street 30 To lead the People & Culture, Client Experience and Risk Execution portfolio for Personal & Private Banking, using specialist knowledge, collaborating with senior stakeholders; advising on crafting & execution of bespoke...

Manager, Product-Card Issuing Experience Job Overview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 To assist in the development and management of the card acceptance solutions, product strategy, compliance, stakeholder management, and related initiatives. To lead in defining and implementing the product strategy including customer experience,...