Client Experience Manager jobs in eThekwini Metropolitan Municipality

Skills and experience required- National Senior Certificate/Matric required.- Technology or marketing degree required.- Financial Services experience essential.- 10 years of leadership experience in an outbound and Inbound contact centre- Experience in managing the profitability (revenue and cost) of scale campaigns as well as stakeholder management experience- Excellent verbal and written...

The Customer Experience Manager is responsible for leading the customer service strategy across the business, ensuring exceptional service delivery and a seamless customer experience. This includes managing contact centre operations, driving performance against KPIs, and overseeing processes related to fraud prevention, reporting, automation, and workforce management. **Qualifications: Matric /...

Your Purpose...- The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming...

Job Purpose: To implement the commercial strategy and execute plans to drive growth and sales for clients within the specified portfolio. This role is responsible for expanding market share, enhancing client relationships, and ensuring the growth and profitability of the clients in the specified portfolio. Key Outputs: 1. Commercial Strategy Support 2. Client Service and Engagement...

Sales & Client Success Manager Location: Umhlanga Department: Sales & Client Strategy We're looking for a Sales & Client Success Manager to lead a high-energy call center sales team focused on achieving targets, driving revenue growth, and delivering exceptional client experiences. This is a results-driven leadership role for someone who thrives on motivating teams, improving sales performance,...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages. With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team. Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows...

Client Relationship Manager – Westville Join a reputable financial services practice as a Client Relationship Manager, providing vital support to our advisory team and ensuring each client receives exceptional care. This opportunity is perfect for someone who excels at organisation, values attention to detail, and is passionate about delivering outstanding client service. What You’ll Do: -...

IntroductionDisclaimer- As an applicant, please verify the legitimacy of this job advert on our company career page.Role Purpose- Manage teams responsible for the delivery of Client Service processes, ensure all relevant policies and procedures are followed and regulations are adhered to.Requirements**: - Grade 12 or equivalent - Relevant business degree - Relevant industry related...

Functieomschrijving Do you want to be part of a great company that has been around for many years? Do you want to make an impact on your clients' businesses and increase your career prospects? Apply for this Client Delivery Manager role! The Client Services - Client Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the...

ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...

Currently in search of a Financial Accountant who will be responsible for preparing financial reports for the assigned business units Qualifications, Experience & Competencies Minimum Qualifications - B. Com Accounting or related qualification - Completed Articles Experience and Knowledge required - Minimum of 4 to 6 years' experience in a similar role. - Experience in Insurance or Financial...

CONSIDERING YOUR CAREER OPTIONS? Join the fastest-growing professional services firm, globally for the BDO RED Vacation Work Programme in July to learn more! The RED Vacation work Programme is held in person, and our commitment to you and this process is unhindered. We would expect the same of you. BDO’s RED Vacation Work Programme offers: - Structured, output-based environment - Grow your...

Debt Review company based in Bluff, is looking for Sales Consultants. Debt Review Experience with excellent telephone etiquette. Responsibilities include: Identifying potential clients, understanding their financial situation and guiding them through the benefits and processes of debt review. What we're looking for: 12 months Outbound Call Centre Experience in Sales is a must. Debt Review...

Overview (Area): Umhlanga (Salary): Market Related (Ref: AL) Our client, in the hospitality industry is looking for a Financial Assistant to join their team. Experience in the hospitality industry is essential. Requirements / duties: - Accpac accounting system (preferably) - Opera hotel system - Bank reconciliations - Clearing accounts - credit card / EFT / cash - Creditors / Debtors -...

We are looking for a skilled and reliable Code 11 or Code 14 Driver in the surrounding INK Area (KwaMashu, Inanda, and Ntuzuma). Minimum Requirements: - Valid Code 11 or Code 14 driver’s license with a valid PDP - At least 3 years of traceable driving experience (including trailer work) - Proven experience handling trailers safely and efficiently - Clear criminal and driving record - Must be...

Additional InformationJob Number25184660Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management ** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

NO PHONE CALLS NOR WALK-INS WILL BE ACCEPTED!!! Abilities required: - Attention to detail & accuracy - Ability to work under pressure - Ability to listen to instruction and provide data entry in a timely and efficient manner - Must be reliable - Enthusiastic person who is actively looking to learn and grow, proactive, helpful, can-do attitude - Acceptable appearance and friendly - Strong time...

Currently in search of a Financial Accountant who will be responsible for preparing financial reports for the assigned business units Qualifications, Experience & Competencies Minimum Qualifications - B. Com Accounting or related qualification - Completed Articles Experience and Knowledge required - Minimum of 4 to 6 years' experience in a similar role. - Experience in Insurance or Financial...

Overview (Area): Mount Edgecombe (Salary): Market Related (Ref: AL) Our client is looking for a Payroll Administrator to join their team. This is a 2 month temporary assignment. Requirements: - BCom or Payroll certification - At least 3 years experience as a Payroll Administrator on Sage People Payroll (Sage People experience is essential) - Good understanding of general payroll processing...