Client Experience Manager jobs in Ethekwini

Skills and experience required- National Senior Certificate/Matric required.- Technology or marketing degree required.- Financial Services experience essential.- 10 years of leadership experience in an outbound and Inbound contact centre- Experience in managing the profitability (revenue and cost) of scale campaigns as well as stakeholder management experience- Excellent verbal and written...

A prominent retail company in Durban seeks a Store Manager to lead operational duties and foster a culture of superior customer service. The ideal candidate will possess at least 2 years of store management experience in a retail or FMCG environment and demonstrate exceptional communication and organizational skills. This permanent position offers an opportunity to grow citizen skills while...

A leading gym franchise is seeking a Club General Manager to oversee club operations in Durban, South Africa. The role involves driving performance, developing high-performing teams, and ensuring compliance with health and safety standards. Ideal candidates will have a passion for fitness, strong leadership skills, and the ability to balance commercial results while fostering a positive club...

Your Purpose...- The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming...

The Customer Experience Manager is responsible for leading the customer service strategy across the business, ensuring exceptional service delivery and a seamless customer experience. This includes managing contact centre operations, driving performance against KPIs, and overseeing processes related to fraud prevention, reporting, automation, and workforce management. **Qualifications: Matric /...

Job Purpose: To implement the commercial strategy and execute plans to drive growth and sales for clients within the specified portfolio. This role is responsible for expanding market share, enhancing client relationships, and ensuring the growth and profitability of the clients in the specified portfolio. Key Outputs: 1. Commercial Strategy Support 2. Client Service and Engagement...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

Sales & Client Success Manager Location: Umhlanga Department: Sales & Client Strategy We're looking for a Sales & Client Success Manager to lead a high-energy call center sales team focused on achieving targets, driving revenue growth, and delivering exceptional client experiences. This is a results-driven leadership role for someone who thrives on motivating teams, improving sales performance,...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages. With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team. Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows...

IntroductionDisclaimer- As an applicant, please verify the legitimacy of this job advert on our company career page.Role Purpose- Manage teams responsible for the delivery of Client Service processes, ensure all relevant policies and procedures are followed and regulations are adhered to.Requirements**: - Grade 12 or equivalent - Relevant business degree - Relevant industry related...

Client Relationship Manager – Westville Join a reputable financial services practice as a Client Relationship Manager, providing vital support to our advisory team and ensuring each client receives exceptional care. This opportunity is perfect for someone who excels at organisation, values attention to detail, and is passionate about delivering outstanding client service. What You’ll Do: -...

Functieomschrijving Do you want to be part of a great company that has been around for many years? Do you want to make an impact on your clients' businesses and increase your career prospects? Apply for this Client Delivery Manager role! The Client Services - Client Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the...

Job Summary:The Customer Success Manager (CSM) is the key point of contact for sellers throughout the transaction process, ensuring an efficient and transparent experience from start to finish. As the bridge between our acquisitions and dispositions teams, you will ensure sellers are prepared for listing and feel confident in the process. You will manage everything from documentation and photo...

ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...

Currently in search of a Financial Accountant who will be responsible for preparing financial reports for the assigned business units Qualifications, Experience & Competencies Minimum Qualifications - B. Com Accounting or related qualification - Completed Articles Experience and Knowledge required - Minimum of 4 to 6 years' experience in a similar role. - Experience in Insurance or Financial...

CONSIDERING YOUR CAREER OPTIONS? Join the fastest-growing professional services firm, globally for the BDO RED Vacation Work Programme in July to learn more! The RED Vacation work Programme is held in person, and our commitment to you and this process is unhindered. We would expect the same of you. BDO’s RED Vacation Work Programme offers: - Structured, output-based environment - Grow your...

Currently in search of a Financial Accountant who will be responsible for preparing financial reports for the assigned business units Qualifications, Experience & Competencies Minimum Qualifications - B. Com Accounting or related qualification - Completed Articles Experience and Knowledge required - Minimum of 4 to 6 years' experience in a similar role. - Experience in Insurance or Financial...

CONSIDERING YOUR CAREER OPTIONS?Join the fastest growing professional services firm, globally for the BDO RED Vacation Work Programme in July to learn more!Our RED Programme is the ideal vacation work opportunity to gain first-hand experience of what it means to be a CA(SA) and to learn about the world of work, as well as yourself.The RED Vacation work Programme is held in person, and our...