Client Experience Manager jobs in City of Cape Town

Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

Managed People Solutions is Looking to hire an Experience Manager for a well-known liquor company based in Stellenbosch. JOB PURPOSE The Experience Manager is responsible for managing the entire brand home including the actual venue, calendar of classes and experiences, marketing and sales of activities, general operations, general hospitality and quality of sponsor, student, client and...

We are looking for a highly presentable Housekeeper/Housekeeping Manager with excellent communication skills to perform various functions in effectively managing people and resources to providing a satisfying housekeeping service which will be based in Fish Hoek, Cape Town. Job Duties: - Assign duties to members of staff; - Inspect the environment within the organization to ensure it meets the...

Do you love process, efficiency, and keeping things organised? We're looking for an energetic office manager to take ownership of our office operations and grow with our business._ About Delta-v Our mission is to accelerate the growth of international tech companies. We do this by building and managing sales teams that embed into our clients' sales organizations. We’re based in Claremont, Cape...

Who are we: We’re a national lifestyle brand known for our focus on wellness, community, and service excellence. With a strong digital and in-person presence, we’re committed to creating meaningful experiences for our members through thoughtful, timely communication. Who are we looking for: We’re looking for a senior communications professional with solid experience in customer experience,...

Your Purpose... - The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. Youll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. Its about creating fun, personalized experiences that keep our members engaged and coming...

Hospitality Hire is recruiting a Guest Experience Manager for a luxury hotel environment where personalised service, attention to detail, and memorable guest journeys are central to the brand. This role is ideal for a hospitality professional with strong front-of-house leadership, exceptional guest engagement skills, and a passion for service excellence. Key Responsibilities - Own and manage...

Customer Experience Manager (CX/UX) Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel. Minimum requirements Job related knowledge Understanding of customer journey mapping and Digital...

Are you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our team! In this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering, design, operations, and business teams, you'll...

Amazon’s Retail Operations & Initiatives team is looking for a Product Manager to lead initiatives that improve both Vendor Experience and Supply Chain performance across Amazon’s retail business. This role will focus on identifying and addressing upstream and downstream process defects that impact vendor engagement, supply reliability, and operational efficiency. The successful candidate will...

Company Description Our Product team are looking for a passionate and driven Senior Product Manager to join their dynamic team. This role will involve working collaboratively across the organisation and leading the full lifecycle of our projects from requirements through development to operational and commercial readiness. We are looking for someone with a keen eye for risk, issues and...

As a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you’re looking to develop your skills and be part of the future of luxury, this is your moment! Primary Responsibilities Include- Provide exceptional experiences for guests throughout their stay- Act as a ‘One...

Mandatory Requirements:Qualifications and Work Experience: - Minimum 15 years of relevant experience as a contracts manager. - Degree or Diploma in Construction Management/ Civil Engineering. - Must have been part of more than 15 general building projects as contracts manager which is to be evident on your CV. - Must be very familiar with all types of construction contracts. Advantages: -...

We Go Places! How about you?Immediate Superior: Customer Services ManagerLocation: TygervalleyFunction: Supply ChainSub Function: Customer Service and LogisticsType of Contract: PermanentReference Number: 145135Closing Date: 13/09/2025Applications are invited for a Customer Experience Manager position in our Customer Services team based at Tygervallley. This person will report to the Customer...

Job Description This is an opportunity for a Data Engineer to gain experiencearchitecting scalable & efficient data solutionssolve global issues in telecommunications, sustainable water management & energy. Working 100% Remotely | R1.2M – R1.4M per annum | Based in South Africa THE COMPANY This company is a leading global software, data, and AI solutions provider renowned for solving...

Hospitality Hire is recruiting for a Senior HR Manager to operate in a strategic, board-facing capacity within a hotel environment. (Hotel Experience Essential) This role carries accountability for people strategy, governance, and HR leadership, while remaining actively involved in operational delivery. Key Focus Areas - Lead HR strategy and governance at senior leadership level - Engage...