Client Experience Manager jobs in City of Tshwane

MAIN PURPOSE OF JOB The Client Experience Manager is responsible for developing and implementing strategies to improve the overall experience of clients, including patients, their families, and visitors. This role ensures that all client experience functions within the hospital are carried out effectively to enhance optimal satisfaction while also contributing to the Mediclinic brand's...

Take responsibility for oversight of CRM systems, analysis of customer data for insights and trends, and design of cross-functional initiatives to personalise marketing, sales, and customer service. Your experience across segmentation, targeted campaigns, and effective use of communication channels is required. A proven track record in CRM systems and analysis with CX and CVM capabilities and a...

MAIN PURPOSE OF THE JOB The Head: CRM, Client Experience & Insights is responsible for developing and executing strategies to maximize customer retention, loyalty, and satisfaction. The purpose is to oversee the implementation and management of CRM systems, analyze customer data to identify trends and opportunities, and lead cross-functional efforts to personalise marketing, sales, and customer...

The Land and Agricultural Development Bank of South Africa (Land Bank) is South Africa’s only specialist agricultural bank established in 1912, the bank’s sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to finance land, equipment, improve assets and obtain production credit....

We are a boutique law firm based in Pretoria, specialising in corporate and commercial law. With a focus on providing exceptional legal services to our clients, we are now seeking an enthusiastic and driven individual to join our team as an In-House Business Development Manager/Marketer. Duties & Responsibilities Role Overview The successful candidate will be responsible for driving our...

Introduction We are looking for an experienced Area Sales Manager to join our Zimbabwean team. As an Area Sales Manager, you will be responsible for developing sales programs that maximize sales from the assigned accounts to the target accounts, overseeing and conducting market research to develop and implement sales initiatives, developing and implementing sales strategies and product...

Job Title: Production Manager Are you an experienced manager with +- 10 years experience in the steel fabrication/manufacturing sector with a good knowledge of quality systems and production processes? Then our client - a mining equipment manufacturer - wants to hear from you today! Duties & Responsibilities - Managing production processes. - Manage Quality systems (ISO 9001). - Take full...

Reference: NFR003258-KM-1 Are you an experienced and established Risk & Compliance professional with extensive exposure to enterprise risk management from a financial services point of view? Duties & Responsibilities A diverse financial institution specializing in financial wellness is looking to hire an Enterprise Risk Manager to join their team. If you have experience in the implementation...

Dotcom has been operating since 2012. Our cutting-edge software and innovative solutions has offered revolutionised results to various sectors. Our experienced footprint has grown globally and is consistently expanding. We are growing our family and looking for experienced Client Delivery Managers to join our team. Hybrid working model - head office based in Centurion. Account managers act as...

Job details Client Manager - (Business Development Manager) - (AD-L9.3) Requisition #: AD-L9.3 Job title: Client Manager - (Business Development Manager) Category: Contract type: Permanent (Employee) Full Time Zutari: Co-creating an engineered impact. Zutari is a well-established, management-owned engineering firm with almost 90 years' experience. As human-centred engineering consultants...

Duties & Responsibilities General Responsibilities: Digital Communications: - Engage with students, tutors, parents, and guardians through digital channels like WhatsApp, emails, and calls. - Manage communications effectively to address queries, provide support, and facilitate smooth interactions. Service Management: - Handle service management tasks to support the sales pipeline. - Ensure...

SALES MANAGER - CORRUGATED PACKAGING EXPERIENCE - NOT NEGOTIABLE R850K CTC per annum plus fuel and cell allowance, PRETORIA AREA Must have previous experience within THE CORRUGATED PACKAGING INDUSTRY AS A SALES MANAGER Must have a strong sales profile and have previous experience in the management of a sales team Will work in a hands-on capacity, ensure customer retention, development of new...

In this role, youll be the bridge between clients and the technical teamresponsible for delivering clear, professional presentations, managing client relationships, and providing expert responses to technical queries. While not a sales position, it requires someone who is confident, personable, and technically adeptideally with experience in helpdesk, IT support, or similar...

Criteria: • Bilingual- English and Afrikaans • Ability to work well under pressure and be target driven • Excellent communication Skills (able to communicate on Executive Management Level) • Excellent Computer skills- Excel, power point, Ms office • Minimum of 5 Year Motor Retail Experience • Customer Handling/ Relations Experience • Post Matric Qualification • Drivers Licence Responsibilities...

Customer Experience Manager Southern Africa International OEM East Rand Salary offer: TCOE: R 940 000 R 1 300 000, inclusive of basic salary, car allowance, company contribution to medical aid and provident fund. Job Summary Direct Reports 1 x Customer Service Manager, Products and Exports 1 x Customer Service Manager, Lubrication, Services & Solutions 1 x CX Digital Support Representative Job...

Client Services Manager (JB5146) Pretoria, South Africa Salary: R30 - 40 000 per month Employment Type: Permanent Workplace: In-Office Are you a natural leader with a passion for delivering exceptional customer service? Our client, a consumer financial solutions provider, is seeking a Client Services Manager to drive customer satisfaction, communication excellence, and team performance. You...

The Operational Manager & Client Liaison plays a vital role in ensuring the efficient operation of Kriel Care's services and upholding our standard of compassionate, client-centered care. This role bridges operational management and client support, guiding families through the care journey while coordinating caregiver teams and improving internal processes. Key responsibilities include...

Dotcom has been operating since 2012. Our cutting-edge software and innovative solutions has offered revolutionised results to various sectors. Our experienced footprint has grown globally and is consistently expanding. We are growing our family and looking for experienced Client Delivery Managers to join our team. Hybrid working model - head office based in Centurion. Account managers act as...

Join the Revolution! Position: Manager: Client Services Industry: Insurance Do you thrive in the fast-paced world of customer service? Are you ready to take the wheel and steer a team towards excellence? We are calling all visionary leaders to join our Client Services dream team! As the Manager: Client Services, you’ll play a pivotal role in enhancing our customer experience across South...

SALES MANAGER - CORRUGATED PACKAGING EXPERIENCE - NOT NEGOTIABLE R850K CTC per annum plus fuel and cell allowance, PRETORIA AREA Must have previous experience within THE CORRUGATED PACKAGING INDUSTRY AS A SALES MANAGER Must have a strong sales profile and have previous experience in the management of a sales team Will work in a hands-on capacity, ensure customer retention, development of new...