Client Experience Manager jobs in Cape Town

Business Segment: Personal & Private Banking Manage and optimise the end-to-end customer experience by overseeing, analysing and improving client interactions across all touchpoints. The role focuses on building a culture of service excellence, strengthening customer loyalty and ensuring consistently exceptional experiences. Success in this role requires strong networking and relationship...

A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for bolder impact. - We employ just over a thousand team members across five countries and we want to employ...

Architect a predictable first-line support machine through disciplined leadership and SOP rigor.

Boldr is seeking a dedicated leader for their Client Experience Technical team based in Cape Town, South Africa. In this role, you will lead high-performing technical support operations, ensuring exceptional customer experiences and team development. You will be responsible for client communication, operational strategies, and managing a global support team in a fast-paced SaaS environment. If...

Media24 is looking for an experienced Fragrance Advisor in Cape Town to offer an exceptional client experience, driving sales for brands like Chanel and Bvlgari. You will manage stock effectively, adhere to brand standards, and build lasting relationships with clients. The ideal candidate will have at least 3 years of retail experience in cosmetics/fragrance, possess strong retail knowledge, and...

OneDome is seeking a Property Moving Assistant in Cape Town. This full-time role requires a charismatic individual to manage property transactions efficiently. Key responsibilities include guiding clients through the process, building strong relationships with various stakeholders, and maintaining accurate transaction data. Applicants must possess a strong passion for client satisfaction,...

A financial services intermediary in South Africa is looking for a Client Experience Administrator to support client registrations and queries. This role involves conducting compliance checks, managing the CRM system, and providing exceptional service to new and existing clients. Candidates should have strong interpersonal skills, a keen attention to detail, and experience in administrative...

A professional consulting firm in Cape Town is looking for a Corporate Receptionist to manage the front desk and provide administrative support. The role involves serving as the first point of contact for clients and visitors, ensuring a professional experience while handling communications. Candidates should have a Matric qualification and 2-3 years of reception experience. Proficiency in...

An established industry player in the wedding boutique sector is seeking a dynamic Receptionist/Front of House Administrator to join their vibrant team. This role is pivotal in creating unforgettable experiences for clients, serving as the first point of contact and ensuring exceptional customer service. The ideal candidate will possess outstanding interpersonal skills, a passion for fashion, and...

A leading digital marketing agency in Cape Town is hiring a Customer Service Representative. This full-time position requires a passionate individual to provide exceptional service to clients and maintain their satisfaction. With responsibilities including responding to inquiries and resolving complaints, candidates should possess strong communication skills and a high school diploma. Competitive...

A leading financial institution in South Africa seeks a Customer Experience Manager. The role involves overseeing and optimising customer interactions to enhance service quality and strengthen loyalty. Candidates should have 8 to 10 years experience in customer experience roles, strong data analysis capability, and excellent presentation skills. This position focuses on building relationships and...

Media24 is looking for a Make-Up Artist in Cape Town to provide exceptional client experiences and maximize sales at NARS. The ideal candidate will have at least 3 years of cosmetics experience in retail, an advanced make-up background, and a Certificate in Make-Up. Responsibilities include achieving sales targets, ensuring hygiene standards, and enhancing customer relationships through expert...

Boldrimpact in Cape Town is seeking a dedicated leader for their Client Experience Technical team. In this role, you will lead technical support operations while maintaining robust client relationships and developing team leaders. Your expertise in managing global support teams in fast-paced environments is essential. Applicants should bring 4+ years of technical support management experience...

About the company Our client is a leading foreign exchange intermediary, providing individuals and businesses with expert guidance and preferential rates for their international transfers. They pride themselves on delivering a professional, personalised, and transparent service that helps their clients make the most of their money when moving it across borders. The role The Client Experience...

Media24 is seeking a Beauty Consultant for the Guerlain ARC Cavendish in Cape Town. The role involves achieving sales targets, enhancing the client experience, and maintaining brand standards. Ideal candidates will have a Matric certificate and prior retail experience, with a preference for those holding a Certificate in Beauty/Somatology. This position offers the opportunity to work with luxury...

A leading financial institution in South Africa seeks a Universal Banking Team Leader to lead a branch-based sales team. The role focuses on delivering sustained revenue growth, managing client relationships, and ensuring compliance with regulations. Candidates should have 5-7 years in retail banking, strong leadership skills, and a commitment to high performance. This role offers a dynamic and...

Media24 is seeking a talented Make-Up Artist to join our team at NARS Makeup Artist, ARC V&A in Cape Town. The role involves delivering exceptional customer service, achieving sales targets, and maintaining brand image. Candidates should have at least 3 years of cosmetics and advanced make-up experience, along with a Certificate in Make-Up. The position requires teamwork, product knowledge, and...

A luxury cosmetics distributor seeks a Store Assistant Manager at Chanel SAB Canal Walk to lead a passionate team, drive sales, and create memorable client experiences. Responsibilities include team development and operational excellence. Ideal candidates will have at least 3 years of retail and cosmetics experience, a matric certificate, and leadership skills. Join a vibrant team where luxury...

Media24 seeks a driven Beauty Consultant for Shiseido Skincare and Drunk Elephant at ARC Tygervalley in South Africa, Wes-Kaap. The role involves achieving sales targets, maintaining brand standards, and enhancing client experiences. Ideal candidates will have a Matric certificate, previous retail and skincare experience, and a Certificate in Beauty/Somatology is an advantage. This position...

A leading retail company is seeking an experienced Beauty Therapist to provide exceptional client experiences at Woolworths V&A. The ideal candidate will have a Matric certificate and a Somatology qualification, alongside at least 3 years of relevant experience. Responsibilities include achieving sales targets and ensuring hygiene standards. This role requires strong skincare knowledge and the...