Client Experience Manager jobs in Durban

A financial planning corporation in Durban is seeking a Wealth Administrator to support client engagement and administrative processes. Your role will involve managing client communications and coordinating with service providers, ensuring high-quality service delivery. Ideal candidates will have at least 3 years of experience in financial planning and possess a Level 5 Higher Certificate in...

A leading distributor of luxury cosmetics is seeking a Beauty Consultant in Durban to drive sales and enhance client experiences. The ideal candidate will have a matric certificate and previous retail experience. Responsibilities include achieving sales targets, maintaining brand standards, and building client relationships. Join a dynamic team dedicated to luxury and excellence in the cosmetics...

A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...

A global shipping company is seeking a Customer Services Manager in Durban, South Africa. This role encompasses managing a dedicated team to ensure optimal customer experience across all interactions. Key responsibilities include resolving customer queries, enhancing digital engagement, and facilitating team training. Ideal candidates should possess a relevant tertiary qualification and proven...

A prominent retail company in Durban seeks a Store Manager to lead operational duties and foster a culture of superior customer service. The ideal candidate will possess at least 2 years of store management experience in a retail or FMCG environment and demonstrate exceptional communication and organizational skills. This permanent position offers an opportunity to grow citizen skills while...

A leading global hospitality company is seeking a Front Office Manager in Durban. The role involves overseeing front office operations, ensuring exceptional guest experiences, managing team performance, and promoting the hotel brand's loyalty scheme. Candidates should possess a degree in Hotel Management, have a minimum of 3 years of relevant experience, and demonstrate excellent leadership and...

About the job Customer Experience Manager Customer Experience Manager We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills to move our company from strength to strength. In this role, you will drive...

A leading global fashion retailer is seeking a Store Manager to inspire a team to deliver exceptional customer experiences while driving business outcomes. The ideal candidate will possess strong leadership qualities, develop team members, and engage in community-focused initiatives. This role offers a competitive salary and growth opportunities across various brands under the group. Join us and...

A leading resort company is seeking a Bar Manager for their location in Durban, South Africa. The ideal candidate will supervise bar operations, lead a motivated team, and ensure guest satisfaction through exceptional service. This role requires 1 to 3 years of experience and offers benefits including accommodation and meals. Join to create memorable experiences in a vibrant and multicultural...

A prominent hotel brand in Durban is seeking an Assistant Front Office Manager. You will oversee the daily operations of the Front Office, ensuring exceptional service for guests and developing staff through coaching and mentoring. The ideal candidate is bilingual in English and Arabic, possesses leadership qualities, and has a degree in Hospitality Management. Join a team committed to delivering...

A leading gym franchise is seeking a Club General Manager to oversee club operations in Durban, South Africa. The role involves driving performance, developing high-performing teams, and ensuring compliance with health and safety standards. Ideal candidates will have a passion for fitness, strong leadership skills, and the ability to balance commercial results while fostering a positive club...

A digital marketing agency is seeking a Client Success Manager to oversee 25–30 client accounts and ensure effective communication between clients and internal teams. The ideal candidate should have at least 3 years of experience in account management within a digital marketing environment, showcasing strong communication and organizational skills. This fully remote role requires a proactive...

A leading project management firm in Durban seeks an experienced Project Manager to lead projects through various stages including design, implementation, and client liaison. The role requires strong skills in project management, stakeholder relationships, and compliance with quality management standards. Ideal candidates will have a relevant diploma, 5 years of experience in project management,...

Client Relationship Manager – Westville Join a reputable financial services practice as a Client Relationship Manager, providing vital support to our advisory team and ensuring each client receives exceptional care. This opportunity is perfect for someone who excels at organisation, values attention to detail, and is passionate about delivering outstanding client service. What You’ll Do: -...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

Skills and experience required- National Senior Certificate/Matric required.- Technology or marketing degree required.- Financial Services experience essential.- 10 years of leadership experience in an outbound and Inbound contact centre- Experience in managing the profitability (revenue and cost) of scale campaigns as well as stakeholder management experience- Excellent verbal and written...

A digital marketing agency seeks a Client Success Manager in Durban, South Africa. This remote role involves managing 25–30 client accounts, translating technical updates, and ensuring project timelines are met. Ideal candidates will have over 3 years of experience, strong communication skills, and proficiency in tools like ClickUp. A focus on building strong client relationships is essential, as...

A leading retail company in Durban is seeking a Store Manager to oversee store operations and citizen management. The ideal candidate will have at least 2 years of retail/FMCG management experience and strong communication skills. Responsibilities include managing staff, resolving customer complaints, and ensuring store presentation and profitability. This is a permanent position with...

A results-driven digital marketing agency is seeking a Client Success Manager to manage 25–30 client accounts effectively. The role requires a minimum of 3 years of experience in similar positions. You’ll serve as the bridge between clients and the internal team, ensuring effective communication and project delivery. Familiarity with digital marketing, excellent communication skills, and tools...

Client Success Manager - 1020 - Durban, South Africa Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online presence, increase organic traffic, and generate high-quality leads. They provide comprehensive digital marketing solutions including web design, SEO, and paid advertising, helping clients achieve sustainable and...