Client Experience Manager jobs in Western Cape

Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

Purpose Statement - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

Managed People Solutions is Looking to hire an Experience Manager for a well-known liquor company based in Stellenbosch. JOB PURPOSE The Experience Manager is responsible for managing the entire brand home including the actual venue, calendar of classes and experiences, marketing and sales of activities, general operations, general hospitality and quality of sponsor, student, client and...

We are looking for a highly presentable Housekeeper/Housekeeping Manager with excellent communication skills to perform various functions in effectively managing people and resources to providing a satisfying housekeeping service which will be based in Fish Hoek, Cape Town. Job Duties: - Assign duties to members of staff; - Inspect the environment within the organization to ensure it meets the...

Do you love process, efficiency, and keeping things organised? We're looking for an energetic office manager to take ownership of our office operations and grow with our business._ About Delta-v Our mission is to accelerate the growth of international tech companies. We do this by building and managing sales teams that embed into our clients' sales organizations. We’re based in Claremont, Cape...

MAIN PURPOSE OF JOB To drive customer-centric marketing by leading the design, implementation, and continuous improvement of the organisation’s customer experience strategy across all healthcare touchpoints. The role ensures that patient and client interactions align with the organisation’s brand promise, enhance satisfaction, and support long-term loyalty. The role ensures seamless,...

Who are we: We’re a national lifestyle brand known for our focus on wellness, community, and service excellence. With a strong digital and in-person presence, we’re committed to creating meaningful experiences for our members through thoughtful, timely communication. Who are we looking for: We’re looking for a senior communications professional with solid experience in customer experience,...

Your Purpose... - The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. Youll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. Its about creating fun, personalized experiences that keep our members engaged and coming...

General Manager required for a Luxury Boutique Hotel in the Franschhoek region. Main Responsibilities: - Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and...

Hospitality Hire is recruiting a Guest Experience Manager for a luxury hotel environment where personalised service, attention to detail, and memorable guest journeys are central to the brand. This role is ideal for a hospitality professional with strong front-of-house leadership, exceptional guest engagement skills, and a passion for service excellence. Key Responsibilities - Own and manage...

Your Purpose... - To inspire people to live active lives - To drive our purpose by providing exceptional experiences for our members. - To provide exceptional in club experiences by using the available tools, digital resources and platforms across the services of digital/ reception/ floor / pool / our studios and our extended leisure areas. Your Duties and Responsibilities... - To deliver the...

Customer Experience Manager (CX/UX) Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel. Minimum requirements Job related knowledge Understanding of customer journey mapping and Digital...

Are you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our team! In this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering, design, operations, and business teams, you'll...

Job Description Exciting opportunity for an Intermediate Data Engineer, to be part of a specialist and young team, led by a dynamic leadership group, to build in-house investment management systems while enhancing your existing Docker, Python and SQL skills. Based in the Southern Suburbs of Cape Town, this Data Engineer opportunity offers a competitive salary. The Company: Leading financial...

Hospitality Hire is recruiting for a Senior HR Manager to operate in a strategic, board-facing capacity within a hotel environment. (Hotel Experience Essential) This role carries accountability for people strategy, governance, and HR leadership, while remaining actively involved in operational delivery. Key Focus Areas - Lead HR strategy and governance at senior leadership level - Engage...

Job Description This is an opportunity for a Data Engineer to gain experiencearchitecting scalable & efficient data solutionssolve global issues in telecommunications, sustainable water management & energy. Working 100% Remotely | R1.2M – R1.4M per annum | Based in South Africa THE COMPANY This company is a leading global software, data, and AI solutions provider renowned for solving...