qa in a call centre jobs in North West

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

About Us:Tsebo Facilities Solution is looking for a Call Centre Agent:To provide a professional Helpdesk service by providing value added customer service to Facilities users and focusing on customer needs, thereby ensuring customer satisfaction. To ensure service delivery is aligned to the output specifications pertained in the PPP Agreement Standby support for financial admin and cover all...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms...

Overview Get AI-powered advice on this job and more exclusive features. We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members. We are...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms...

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Overview Get AI-powered advice on this job and more exclusive features. We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members. We are...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

Overview Get AI-powered advice on this job and more exclusive features. We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members. We are...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer‑reviewed research confirms...