qa in a call centre jobs in Centurion

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

Duties and Responsibilities- Answering incoming calls in a timely and friendly manner- Escalating queries to relevant parties- Advise of any downtime within the call centre- Evaluate problems and complaints of the callers and provide proper solutions to them- Respond to the needs of customers and provide personalised service Skills Required: - Strong administration skills - Strong communication...

Gauteng, Centurion- R 8000 - R 12000 Our client in the telecommunications industry has an opening for a Call Service Centre Agent to join their team in Centurion Minimum requirements: - Matric - Fluent in Afrikaans and English - Computer literate - At least two years' experience in customer service - Ability to multi-task and work under pressure Consultant:Courtney-Jayde Smit- Dante...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

A well-established Law Firm specialising in debt collection is looking for a new Quality Assurance Analyst. The law firm is based in PTA East, and it's an in-office position. Please read on to see if you meet the minimum criteria. EE: Open Minimum Requirements: - Grade 12 / Matric. - A relevant tertiary qualification (advantageous but not essential). - Minimum of 1 year’s experience in...

Overview Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and...

An award-winning provider of cutting-edge contact centre and customer experience (CX) solutions is looking for a Senior QA Engineer to join their dynamic team based in Centurion, Gauteng (Hybrid). As a Senior QA Engineer, you’ll be responsible for ensuring the delivery of high-quality software products by planning, designing, and executing both manual and automated tests. Key...

Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...

Overview Get AI-powered advice on this job and more exclusive features. We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members. We are...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms...

Direct message the job poster from Storyteller 🇿🇦 Up to ZAR 600k salary on a full time, permanent employment contract 🌎 Fully remote working anywhere in South Africa! 🏖️ Days Paid Leave and Benefits ✨ Exciting high growth product, relied on by leading global sports brands 💻 Working with the latest hardware, tech stack and tools Referrals increase your chances of interviewing at Storyteller...

Overview TripleTen All Jobs QA Tutor About TripleTen TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way,...

Job title : Customer Service Centre Supervisor Job Location : Gauteng, Centurion Deadline : November 13, 2025 Quick Recommended Links - Jobs by Location - Job by industries POSITION OBJECTIVE - The purpose of the Customer Center Supervisor role is to oversee the operations and performance of SANRAL’s Customer Service Centre, ensuring efficient service delivery and operational excellence....

Work Remotely as a One Call Close Sales Trainer/Manager for Terraboost Media! High-growth retail media company | Lead, train, and scale inside sales! About Us We operate a national network of indoor wellness billboards and sell placements to local businesses on a one-call close model. We’re upgrading our sales engine and need a hands-on trainer/manager who can lead people, run remote training...

One Call Close Sales Trainer/Manager - Remote South Africa Work Remotely in South Africa as a One Call Close Sales Trainer/Manager for Terraboost Media! High-growth retail media company | Lead, train, and scale inside sales! About Us We operate a national network of indoor wellness billboards and sell placements to local businesses on a one-call close model. We’re upgrading our sales engine...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer‑reviewed research confirms...

Overview To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times. Reports to Support Centre Team Leader Experience - Minimum of 1 year’s VeriClaim experience. Previous experience working in a Support Centre environment will...

Position Overview: To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times. Reports to: Support Centre Team Leader Experience: Minimum of 1 year's VeriClaim Experience. Previous experience working in a Support Centre...