qa in a call centre jobs in Eastern Cape

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Job Information Closing Date: 2025/11/20 Reference Number: KFM251117-1 Job Title: OptiPlan: Call Centre Agent Job Type: Contract Business Unit: Spec-Savers South Africa Department: Call Centres Number of Positions: 1 Location: Port Elizabeth, Eastern Cape, South Africa Minimum Education Level: Grade 12 | National Certificate Job Category: Customer Service Job Advert Summary A Call...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

Join to apply for the CRM Call Centre Agent role at Spec-Savers South Africa. Interact by phone with outside parties to make appointments, collect information or conduct follow-up. At our company, we live by our ICARE values: Innovation, Collaboration, Accountability, Respect, and Empathy. We believe in fostering creativity and developing forward-thinking solutions to drive excellence. Our...

MANAGER: CALL CENTRE (STUDENT ENROLMENTS)/EAST LONDON – Job applicants MUST HAVE previous Call Centre Management experience, non-negotiable Essential Work Experience 10 years in Contact Centre Sales Management Track record of management experience and capability to manage, motivate teams and lead them in achieving objectives. Strong understanding of sales strategies, metrics, and performance...

Seeking a Temporary Call Centre Operator to provide exceptional customer service through handling inbound and outbound calls, addressing inquiries, and resolving complaints. Matric qualification and excellent communication skills required. Job Vacancy: Call Centre Operator (Temporary) Location: Port Elizabeth Job Purpose: To provide exceptional customer service by handling inbound and...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

MINIMUM REQUIREMENTS: - National Senior Certificate (diploma or bachelor's pass with a minimum of 50% for English and Maths Literacy or Mathematics is essential) - Relevant tertiary qualification (health or business-related diploma / degree is highly advantageous) - Computer literacy (MS Word, Excel and Outlook) ROLES AND RESPONSIBILITIES: - Engage with clients and/or intermediaries through...

We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person and are up to the challenge then read further. Job...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms...

Quality Engineer (Analysis Centre) required for a reputable automotive manufacturing company based in Kariega, Eastern Cape . Requirements: - 3-5 years relevant experience of vehicle build process - National Diploma Mechanical/Electrical or Mechatronics - Sound knowledge of audit processes (Final Vehicle Audit, Process Audits) and interpretation and application of results for product and...

Overview Get AI-powered advice on this job and more exclusive features. We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members. We are...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms...

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Overview Get AI-powered advice on this job and more exclusive features. We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members. We are...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer‑reviewed research confirms...