qa in a call centre jobs in Bellville

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Call Centre Operations Manager required in Bellville. A renowned cosmetic manufacturing company is looking for a “Call Centre Operations Manager: Sales” to join their team on a full-time permanent basis for their offices in Bellville, Cape Town. Position Overview: The Call Centre Operations Manager: Sales leads the team responsible for accurately and efficiently processing Member orders and...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

What will you do?- Selling Insurance (car and household) telephonicallyAchievement of sales targets and objectivesAdherence to Quality and Compliance processes to minimize business riskManage your quality & compliance against benchmarks to minimize business risk, with the client in mindMaintain optimal operational efficiencies based on productivity measuresAdapt and change to fit in with changing...

Do you have experience within sales in a Call Centre, with strong objection handling skills, and a Tenacious Sales personality? What will you do?- Selling Insurance (car and household) telephonically- Achievement of sales targets and objectives- Adherence to Quality and Compliance processes to minimize business risk- Manage your quality & compliance against benchmarks to minimize business risk,...

Faculty- Department- Cape Peninsula University of Technology -> Marketing & Communication -> Marketing & Comm Admin- Campus/ Location- Bellville Campus - Bellville, Cape Town, WC ZA (Primary)- Job Type- Permanent- Occupational Function- Support / Admin- Number of Positions- 1- Annual Salary Package (incl. Medical Aid rate based on principal member only)- To be confirmed- Advert Closing Date-...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

We are a credit record clearing company, the biggest in SA. We have been in business since 2006 and operate a call center model. We are expanding our CPT branch and have exciting opportunities available for you. We have a very lucrative pay structure in place that rewards performance. There are many opportunities to move up in the company management structure for someone with your skills. If...

A dynamic and growing Debt Review company based in Bellville, requires TARGET driven Tele Agents, who are ready to take their career to the next level. Roles and Responsibilities- OUTBOUND DEBT REVIEW SALES (HIGHLY ADVANTAGES)- Be able to meet the set targets put out to them on daily, weekly and monthly targets.- Work according to scripts. Product knowledge and continuous training will be...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and collaborate with leadership to refine...

Our client is a leading national consultancy, has a vacancy for a Health Consultant selling Medical Scheme, Health Insurance and Gap Cover products to (qualified) leads through the process of giving financial advice. (Start date 1 December) We seek candidates who not only possess the necessary outbound call centre sales skills and experience but also resonate with our commitment to exceptional...

The suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of bottom performers as assigned. Responsibilities: Coaching - Daily coaching feedback monitored and sent to Team...

Job Roles and Responsibilities: - Proactively advise, coach, and support line managers on People functions and services, including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, new starter administration, onboarding, learning and development. - Support talent sourcing efforts, including pipeline building, role planning standups,...

Function:Working as part of the Sales Team, the Lead Generator (Call Centre) will be responsible for making outbound calls and generating potential qualified leads. They will convert outbound dialing leads into qualified appointments and then pass these qualified leads on to the relevant person to turn the leads into business. Working Hours: 08:00 - 17:00 (Mon - Fri) Minimum Requirements-...

PART TIME TRAINEESHIP - EXCELLENT FRENCH SPEAKING CANDIDATES ONLY! Working in the customer services department, the Call Centre Agent will be answering customers’ queries with regards to their shipment, updating call centre procedures, taking appointments for sales representative based in Paris. He/she will provide a weekly statistics report with regards to the call centre activities, train on...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

Our client is a leading national consultancy, has a vacancy for a Health Consultant selling Medical Scheme, Health Insurance and Gap Cover products to (qualified) leads through the process of giving financial advice. (Start date 1 December) We seek candidates who not only possess the necessary outbound call centre sales skills and experience but also resonate with our commitment to exceptional...