itil process jobs in Ethekwini

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Client Services Operations Manager

NTT Ltd.
Durban

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

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5 hours ago

Application Performance and Monitoring Specialist

BETSoftware
Durban

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 Skill Set - Ability to effectively communicate technical concepts to non-technical stakeholders. - Capability to analyze complex technical issues and develop creative solutions. - Experience working in a Team environment, collaborating with cross-functional Teams. • Excellent analytical and problem-solving...

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5 hours ago

Desktop Support

Sanlam
Umhlanga

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We...

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4 days ago

IT Cost Optimisation Analyst

Ignition Group
Umhlanga

We are seeking a strategic Financial Analyst to drive IT cost optimization, managing hardware and software assets, developing a transparent "Bill of IT," implementing showback/chargeback models, and providing actionable insights across all functions, including the Contact Centre, to support informed business decisions. Job Description 1. Financial Analysis & Cost Optimization - Lead financial...

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4 days ago

Intermediate Application Support Analyst

BET Software Careers Site
Durban

Strong communicator with excellent interpersonal, organizational, and problem-solving abilities. Demonstrates attention to detail, initiative, and resilience in fast-paced, deadline-driven environments. Skilled in software development, Microsoft Office, and technical diagnostics, including log analysis and debugging. Customer-focused, professional, and committed to integrity, confidentiality, and...

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2 days ago
Hybrid

Digital Solutions Governance Manager

AECOM
Durban

Company Description: Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build...

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2 days ago
No Experience

Head of CSO - KZN

Dimension Data
Durban

Functieomschrijving Do you want to make a real difference in your career? Do you want to progress within one of the largest security companies with a strong focus on innovation and new technologies? Do you want to work for an employer that values top-notch talent? Apply for this Head of CSO role! Responsible for high-level relationship management with clients. Serves as the primary management...

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5 days ago

Client Services Operations Manager

NTT
Durban

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

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an hour ago
Hybrid

Lead Technical Architect Servicenow

Brambles Group
Westville

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less...

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an hour ago

Manager - IT Infrastructure

Ukufunda Business Solutions
Durban

ROLE DESCRIPTION An Infrastructure Manager coordinates technical projects, specialises in computer network infrastructures. They are responsible for managing IT employees within the department, making sure network costs are on budget and serving as a liaison between IT staff and project stakeholders. CORE RESPONSIBILITIES- Manage IT Infrastructure and security to maximize uptime and protection...

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an hour ago

IT Helpdesk Technician L1 - Dbn

BET Software
Durban

We Want You:You Bring: - Relevant information technology qualification. - A minimum of 1 Year of experience in IT Helpdesk environment. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). What You’ll Do:Technical support- Technical support for all Level 1 IT Helpdesk services.- Management of ITSM ticketing system aligned with ITIL framework, Reporting and...

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an hour ago

Chief Information Officer (Ref.:r200)

Durban University of Technology
Durban

Durban University of Technology (DUT) is located on the warm east coast of South Africa in the province of KwaZulu-Natal (KZN). It sprawls over seven (7) campuses that cater for about 32 000 students. Two of these are located in spectacular KZN Midlands, well-known for its undulating hills, which unfurl coastwards from the Drakensburg Mountains nearby. Five of these are located in tropical and...

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an hour ago
Hybrid

IT Delivery Lead

C. Steinweg Group
Durban

Overview: The IT Delivery Lead is responsible for leading the successful delivery of a number of portfolios of Information Technology projects within the organisation. This role is critical in ensuring that projects are delivered to stakeholder expectations of time, scope and budget, while meeting the highest standards of quality and performance. The IT Delivery Lead will coordinate...

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5 days ago
Hybrid

Senior Windows Server Administrator

Optimal Growth Technologies
Durban

Job Title: Senior Windows Server / Systems Administrator Experience Required: 7+ years Role Overview We are seeking an experienced and highly skilled Windows Server / Systems Administrator to manage, maintain, and optimize enterprise Windows-based infrastructure. The ideal candidate will have strong hands-on experience with Windows Server environments, Active Directory, virtualization, and...

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an hour ago

IT Service Delivery Lead

Capability BPO
Durban

The IT Service Delivery Lead is responsible for service delivery and SLA management across the enterprise. This individual will ensure that all processes, governance frameworks, tools, contracts, performance criteria and escalations and managed on an ongoing basis.Responsible for strategic resource planning to meet work volumes / commitments to ensure their teams meet commitments and key KPI...

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an hour ago
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Network Specialist - Durban

Tych Business Solutions
Durban

As an Infoblox technology lead/Managed Services Engineer, you will be responsible for a critical service of which majority of customer IT solutions rely on. You will use your broad experience within IT to be able navigate end to end technical architectural considerations when developing your client proposal, involvement in the deployment process and operational oversight to tackle...

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an hour ago
Hybrid

Solutions Architect Hybrid Networks WAN (KZN)

Dimension Data
Durban

Functieomschrijving Are you looking to take your career to the next level? Are you searching for a culture where being successful means more than just sitting at your desk all day long? We are looking forward to receiving your application! The Senior Solution Architect is an industry respected pre-sales, technology and solution-focused specialist who creates excellent client relationships with...

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5 days ago

Sales Specialist

Dimension Data
Durban

Functieomschrijving As a Sales Specialist in the Dimension Data Intelligent Workplace Sales team, your primary objective is to take Dimension Data’s modern workplace message into the market; work with you assigned clients to develop their workplace roadmaps and to drive the sale of Dimension Data’s mobility and RPA solutions to grow our share of wallet within your account patch. This role...

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5 days ago

Client Delivery Manager

Dimension Data
Durban

Functieomschrijving Do you want to be part of a great company that has been around for many years? Do you want to make an impact on your clients' businesses and increase your career prospects? Apply for this Client Delivery Manager role! The Client Services - Client Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the...

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5 days ago

Services Architect

Dimension Data
Durban

Functieomschrijving Provides IT Service Management and technical expertise through assessment, design, sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer...

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5 days ago
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