itil process jobs in Western Cape

A global technology firm is seeking a Release Manager to oversee software release processes. This hybrid role involves managing schedules and collaborating with diverse teams to ensure timely delivery. The ideal candidate has proven experience in release management, strong knowledge of ITIL, and excellent communication skills. This position offers a fantastic opportunity for career development...

An IT consulting firm based in Cape Town is seeking an IT Systems Engineer. The successful candidate will provide technical support to clients, troubleshoot various issues, and ensure compliance with ticket management processes. Applicants should have a minimum of 3 years' experience in IT support, proficiency in Microsoft 365 and Azure, and strong communication skills. This role offers a dynamic...

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION As our Tech Infrastructure Manager, you will be responsible for managing and maintaining the organization's IT infrastructure, ensuring seamless operations and driving innovation. Your role will involve a combination of hands-on technical support, service management and project management tasks to deliver exceptional results, enhancing the...

Cape Town, ZA - Hybrid (Remote and In Person) As the Technical Operations Manager at Lula, you are responsible for the holistic success of IT service delivery. You will provide strategic leadership to the Technical Support and Helpdesk teams, ensuring they are empowered to deliver a first-class customer experience through reliable tools and efficient support. Beyond internal team management, you...

Overview IT Systems Engineer (T1) Exciting opportunity to join our Client in the IT industry for a IT Systems Engineer (T1), based in Cape Town. The primary role of the IT Systems Engineer (T1) is responsible for providing technical support and assistance to all Company’s clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and diagnose issues,...

Overview Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily. At Electrum, we are...

About the Job We are seeking a highly capable and customer-focused Level 3 Engineer to join our Service Team in providing effective remote and telephone-based technical support to our customers. You’ll be a key escalation point for technical issues, contribute to project deployments to ensure the smooth transition into BAU, and be a key thought leader on how we can enhance the service we offer...

Overview Senior Network Manager - UK BPO As a Senior Network Manager, you will be responsible for ensuring the stability, performance, and security of Sigma’s global IT infrastructure, spanning data centres, networks, servers, and telephony systems. You will oversee the design, implementation, and maintenance of a resilient and scalable infrastructure that supports business continuity and...

Overview Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description An Intermediate ServiceNow Platform Engineer (ITSM) designs, configures, and operates core ITSM capabilities—Incident, Problem, Change, Request, Knowledge, Service Catalog & SLAs—to deliver reliable, scalable service workflows. They build...

Why With 950+ employees, we are a stable organization that offers career advancement opportunities and fosters a stimulant environment. If that’s not enough, then check out these other perks below:Your Day with Equisoft:Requirements:Technical Bachelor's Degree in Computer Engineering or Information Technology or College Diploma combined to 3 years of relevant experience Minimum 5-7 years of...

Specialist: Systems Engineer-Backup (WC) - Contract Role - Commvault Experience & Certification To install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving. Key Deliverables / Primary Functions - Install, maintain, update and administer Backup software. - Performs...

Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for...

A prominent financial services organization in South Africa seeks an Intermediate ServiceNow Platform Engineer to design, configure, and operate ITSM capabilities. The ideal candidate will implement ITSM solutions while ensuring alignment with business needs and ITIL principles. They will configure process flows, achieve low defect rates, and manage integrations with various tools. Candidates...

A leading Business Process Management firm in Cape Town is seeking an Assistant IT Manager to enhance IT system compliance and oversee IT support operations. The ideal candidate will have over 5 years of experience in IT team management and a strong commitment to customer engagement. Responsibilities include incident management, report drafting, and ensuring adherence to IT policies. The position...

A leading cyber security provider is seeking a Senior Cyber Incident Response Analyst in Cape Town. The role involves managing cyber incidents, conducting intrusion analyses, and providing proactive services like compromise assessments. You will work closely with clients to offer clear communication and demonstrate service delivery, while multitasking on various technical issues. Strong knowledge...

The Company Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily. At Electrum, we...

A financial technology company based in Cape Town, SA is seeking a Technical Operations Manager to lead technical support and helpdesk teams. The ideal candidate will have over 8 years of experience in service delivery, with a strong leadership background in technical support and vendor management. This role involves optimizing processes, ensuring compliance, and maintaining high-quality service...

About Us Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs) – including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town – we support more than 2,500 clients...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionAn Intermediate ServiceNow Platform Engineer (ITSM) designs, configures, and operates core ITSM capabilities—Incident, Problem, Change, Request, Knowledge, Service Catalog & SLAs—to deliver reliable, scalable service workflows. They build client/server...

Let’s Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description In this role, you will work within the IT Software Asset Management (SAM) Team and will be responsible for managing and analysing software inventory. This role is also responsible for supporting and maintaining the licence compliancy across the...