itil process jobs in Cape Town

An IT consulting firm based in Cape Town is seeking an IT Systems Engineer. The successful candidate will provide technical support to clients, troubleshoot various issues, and ensure compliance with ticket management processes. Applicants should have a minimum of 3 years' experience in IT support, proficiency in Microsoft 365 and Azure, and strong communication skills. This role offers a dynamic...

A prominent financial services organization in South Africa seeks an Intermediate ServiceNow Platform Engineer to design, configure, and operate ITSM capabilities. The ideal candidate will implement ITSM solutions while ensuring alignment with business needs and ITIL principles. They will configure process flows, achieve low defect rates, and manage integrations with various tools. Candidates...

A leading Business Process Management firm in Cape Town is seeking an Assistant IT Manager to enhance IT system compliance and oversee IT support operations. The ideal candidate will have over 5 years of experience in IT team management and a strong commitment to customer engagement. Responsibilities include incident management, report drafting, and ensuring adherence to IT policies. The position...

About Us Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs) – including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town – we support more than 2,500 clients...

The Company Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily. At Electrum, we...

Are you passionate about network security and safeguarding critical infrastructure? Join OryxAlign as a Security Engineer and play a key role in protecting our client's systems against evolving threats. Why OryxAlign? At OryxAlign, we believe in empowering our people to thrive. We're committed to delivering outstanding service to our clients while fostering a positive, inclusive, and...

We are looking for a Support Technician to provide Hardware and Software Support to our Client. MUST have valid CompTIA A+ & N+. Responsibilities - Manage, maintain and repair IT systems - Maintain the company's computer services and equipment - Provide guidance and best practices to Junior Support Technicians - Build partner relationships with client and be trusted IT Advisor - Ensure that...

Job description Closing Date: 2025-12-30 Introduction: Business Unit: Altron Digital Business Department: Software Engineering Location: Plattekloof, Cape Town Appointment Type: Permanent Provide operational support on ADB business applications in a production environment. Provide analysis of failures and trends on ADB applications. Responsibilities - Online monitoring, administration and...

Department Information Technology Reports to Group Financial Manager Location Cape town Work Schedule Full-time | Some after-hours support required Job Purpose The Regional Head of IT for Cape Town is responsible for managing and supporting all IT operations within our Cape town offices, while supporting the broader national IT team ensuring the availability, stability, and security of...

Red Ember Recruitment is seeking to hire an ICT Team Lead for our client based in Goodwood. Team Leadership Policies and Procedures - Lead mentor and motivate a team of ICT Support Technicians. - Participate in upskilling technicians by contributing to training and refresher interventions. - Monitor interaction-records and ensure these are converted into incidents with minimal delay. - Lead...

About the job Application Support Manager (Fintech/Payments) Our client is a leading software expert in South Africa's payment and transaction processing and management industry. Their cloud‑based processing technology is used by/integrated into SA's biggest banks, retailers and MNOs and has impacted the lives of many South Africans. On top of being successful in their business, they aim to be...

Job Description - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Experience in cabling and electronics. - Information technology system support skills. - Excellent written and verbal communication skills – especially writing professional reports. - Negotiation and networking skills. - Professional and...

Rondebosch, South Africa | Posted on 01/16/2026 We are a proudly South African-based company that provides fast and secure payment processing solutions to businesses and financial institutions across 17 countries in Africa. As a one-stop, omnichannel payment solutions partner, Ecentric brings businesses the very best payment processing software & services for in-person payments, online payments,...

Job Description In this role, you will work within the IT Software Asset Management (SAM) Team and will be responsible for managing and analysing software inventory. This role is also responsible for supporting and maintaining the licence compliancy across the organisation. This role provides advice and support in the management of software assets of both in-house and external solutions...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L3) at NTT...

SLA Account Manager (IT) required in Cape Town. An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and delivering consistent, high-quality IT support across multiple...

Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...

A leading cyber security provider is seeking a Senior Cyber Incident Response Analyst in Cape Town. The role involves managing cyber incidents, conducting intrusion analyses, and providing proactive services like compromise assessments. You will work closely with clients to offer clear communication and demonstrate service delivery, while multitasking on various technical issues. Strong knowledge...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionAn Intermediate ServiceNow Platform Engineer (ITSM) designs, configures, and operates core ITSM capabilities—Incident, Problem, Change, Request, Knowledge, Service Catalog & SLAs—to deliver reliable, scalable service workflows. They build client/server...

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and...