support jobs

Duties - Diagnose and troubleshoot network and desktop (and related IT devices) problems - Perform daily and weekly backups and updates - Create and manage asset register for various IT devices - Installation and configuration of OS, drives, and applications - Assemble / build PCs and / or replace equipment - End user account setup and configuration - Visualisation of helpdesk and network...

About SPARK Schools: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively. The...

Training Support Consultant (POS 24081) Somerset West R 18 000 to R 23 000 per month Requirements: - Training or consulting experience - Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience - Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages - Excel proficiency intermediate - Customer service / support experience will be...

Customer Training Support Consultant (POS 24081) Somerset West R 18 000 to R 23 000 per month Requirements: - Training or consulting experience - Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience - Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages - Excel proficiency intermediate - Customer service / support experience will be...

Customer Support Consultant (POS24302) Somerset West R 20 000 to R 25 000 per month (negotiable depending on your experience) Requirements: - Training/ Educator or Consulting experience - Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience - Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages - Excel proficiency intermediate -...

Minimum Requirements - IT Diploma/Degree preferred - Grade 12 - Office 365 certified (MD-100, MD-101) - ITIL Foundations Certificate - A+ and N+ certificates - Azure Fundamental AZ-900 certified - MCSA server 2012 - 2019 certified - More than 2 years in an IT Support role - 1 yr or more experience with Active Directory - 2 years or more experience with Desktop Support - Experience with Microsoft...

Duties & Responsibilities Day to Day Requirements for this Role - SALES for company and any other company in the group - Create templates on ERP to improve turnaround when doing quotations. - Prepare Quotes for MD and back-up for distributors or any other division as requested. - VERY NB NEVER send a quotation to a client without the MDs approval. - Follow-up quotations until customer order is...

Debtors Support: - Assist in the preparation and issuance of customer invoices. - Follow up on customer payments and address basic inquiries. - Support the reconciliation of customer accounts under supervision. - Collaborate with team members to ensure accurate recording of debtor transactions. Creditors Support: - Aid in processing supplier invoices and verifying accuracy. - Assist in...

Experience required: - Excellent communication and interpersonal skills - Proficiency in network routing and switching protocols (e.g. BGP, OSPF, VLANs, STP) and ideally voice technologies such as VoIP, SIP, and unified communications (Voice a plus). - Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat...

This role combines financial administrative duties with human resources functions, including payroll processing and employee records management Qualification and Experience: - A degree or diploma in Human Resources, Finance, Business Administration, or a related field. - Professional certifications in payroll administration or finance will be an advantage. - Minimum of 2-3 years of experience...

Required Skills and Qualifications: - 1-3 years of experience in technical support, preferably with cloud-based software. - Excellent problem-solving and communication skills. - Ability to explain technical concepts to a non-technical audience. - Familiarity with CRM systems, helpdesk software, and remote support tools. - Experience with data analysis and reporting tools. - Testing experience Key...

Growing Medium sized IT Software company based in Pinelands Cape Town is looking for IT Inbound support consultant. Qualifications and duties: Matric with at least two years working experience Dealing with all inbound IT Queries and allocating them to the correct Technicians Follow up with clients on all repairs and IT related issues. Allocating Jobs to the correct Technicians

Summary: Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to utilize the call centre management system and log phone calls. Associates are required to facilitate email support derived both internally and externally of the organization. Product Support Associates must maintain the highest standards of product...

Your Role Manage desktop support across the Group, ensuring seamless service Patch servers and endpoints, install software, and maintain IT systems Troubleshoot networks, servers, and hardware Set up user accounts, solve printer issues, and keep the office running smoothly Jump into ad-hoc IT tasks as needed Your Skills and Experience Expert knowledge in: Active Directory, MS365, VMware,...

JOB DESCRIPTION - Provide customer service and IT support remote, 1st, 2nd and 3rd line support - Assist with enterprise solutions, networks, exchange servers - Oversee technicians and installation on site where needed - Configure network installations - Understand customer requirements, assist with solutions - End-user training where necessary QUALIFICATIONS, EXPERIENCE & REQUIREMENTS - CISCO...

Duties: General Support: Address customer inquiries via email, Whatsapp and other platforms. Troubleshoot and resolve issues, manage tickets using helpdesk systems. WAN & LAN network configuration. Setup of access points, routers, mesh technologies. Perform standby duties. Troubleshooting hardware and software issues. Implement and Support Voice technologies. Monitor the network infrastructure...

NEW WORK IN with a leading provider of cloud Contact Center and CRM solutions in Southern Africa known for implementing some of the most advanced technology within the industry. The current need is for a talented, experienced, and committed Infrastructure Support Engineer to perform a key role in the maintenance, growth, and support of their cloud infrastructure that delivers services to all the...

The position: - We require a full-time on-site IT support engineer with their transport. - You will be required to provide remote and onsite support to customers, therefore excellent communication and interpersonal skills are essential. - You will be expected to manage, maintain and prioritise your workload, good time management skills are crucial. - A minimum of 8 years experience is...

Employer Description Software Development Job Description One of our clients is looking for an IoT Fulfilment & Support Coordinator to join their team. You will be responsible for ensuring the smooth operation and functionality of their IoT devices while delivering exceptional support to our customers - Oversee the management of IoT devices deployed in the field. - Oversee the management of...

NEW WORK IN with a leading provider of cloud Contact Center and CRM solutions Hub in Southern Africa known for implementing some of the most advanced technology within their game. The current need is for a top Infrastructure Support Engineer and LINUX expert to perform a key role in the maintenance, growth, and support of their cloud infrastructure, delivering services to all key clients. If...