support jobs in City of Cape Town Metropolitan Municipality

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to...

ENVIRONMENT: SERVE as the liaison between IT and specified business units, ensuring smooth communication, collaboration, and Project Management for effective IT solutions as the next Group IT Business Support Specialist sought by a dynamic Consultancy in Cape Town. You will conduct requirement analysis, prepare, and present cost proposals for modified or replacement systems; participate in...

The Company: At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to...

Sea Point, Cape Town, South Africa | Posted on 18/09/2023 - Industry Technical Support & Customer Services - Work Experience 4-5 years - City Sea Point, Cape Town - Province Western Cape - Country South Africa - Postal Code 8005 Job Description Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home...

Job Description: Assisting with software installations and updates Troubleshooting and resolving issues related to operating systems, applications, and peripheral devices Diagnosing and resolving software, hardware, and network issues Skills & Experience: Proven experience as an IT support technician Ability to work independently and prioritize tasks effectively Excellent attention to...

Enjoy working with systems such as ISO 9001, EMS, H&S and Food Safety Management Systems- Above average proficiency in Word and Excel- Self-driven and dedicated to giving our clients the best service- Good time management skills and work in an organised manner- Can stick to deadlines and work under pressure- Attention to detail- Good problem solving skills- Professional communication skills-...

Purpose of the RoleAs part of this function working overtime from time to time is necessary in this role.Role and Responsibilities- A good IT technical knowledge across multiple areas to enable quick and accurate diagnosis of problems.- Ensure all system changes are undertaken to agreed standards of quality, service, procedures and security.- Input and maintain data in the Freshservice ticketing...

Essential Requirements:- Matric + Relevant Tertiary Qualification- 2 -3 years’ experience in Infrastructure Support (A+ Hardware support and maintenance experience,- Own transport and able to work after hours as required- Technical skills required:- Windows Server, Hyper-V, VMWare, SQL Server- Good Knowledge of Networks and Firewalls- Knowledge PCI-DSS would be an advantage.- Knowledge of Payment...

Overview:The purpose of the Travel Support Agents will be to provide product support to clients to ensure clients receive efficient and effective service within the client service level agreements.Duties & Responsibilities:- (An overview, but is not limited to the full function of the role)_- Answer telephone calls from clients- 1st line support - Day to day resolving of queries from clients-...

A dynamic, vibrant and growing IT company is looking for an IT Support Technician who is motivated, driven, and passionate about technology and innovation. We are looking for someone who will actively participate and contribute to help improve the way we provide excellence in customer services. Personalized service to our clients is of the utmost importance.Duties will include, but are not...

Customer Support AgentThe Employer: Our client is a leading commission free online investment platform; they are committed to transparency and safety. Clients’ deposits are kept in segregated and safe accounts. There are no hidden fees or charges. They offer an exceptional array of investment assets under one secure platform. Stocks, commodities, bonds, forex, and indices.Benefits:- Accelerated...

Violet Castle Media is a fresh and innovative IT company currently looking for Customer Support Representatives(CSR) to join us in our Cape Town office. Whether you're looking for a first job or have previous experience as a CSR — our company is a great place for growth and professional development. We cherish genuine, self-sufficient people who are willing to test their limits, and are capable...

Minimum requirements:MatricCompTIA A+ & N+ recommendedKnowledge of VOIP telephony systems1+ Years Support experienceNetworking ExperienceExcellent people skillsMust be able to work in team environmentMust have a valid code 8 license and own transportMust reside in Cape TownSalary: R8,000.00 - R20,000.00 per monthCOVID-19 considerations:Normal Covid-19 precautions applyEducation:- High School...

KnowBe4, Inc. is the provider of the world's largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Tens of thousands of organizations worldwide use KnowBe4's platform to mobilize their end users as a last line of defense...

Assist with the system integration\implementation between Point of sales system and other OKFD systems.- Implement and support other OKFD systems (Money Market, etc.)- Liaising with 3’rd Party providers & SLA’s- Assist with the investigations of data queries, stock take’s, etc.- Training: Point of Sale Systems, Money Market, Basic PC training etc- Reporting: Weekly Monthly Reports - store visits,...

Our client has been consistently ranked as the No.1 public university in Africa and is currently ranked within the top 10% of universities internationally, by the Times Higher Education World University Rankings.Are you experienced in providing intermediate technical support for business-critical services and/or infrastructure and have project management experience in a progressive ICT...

Are you experienced in providing intermediate technical support for business-critical services and/or infrastructure and have project management experience in a progressive ICT environment, with a strong customer focus and a demonstrable track record of innovative thinking, project-based delivery and productive interactions across multiple teams?The Enterprise Infrastructure and Services division...

Job responsibility- Second-line technical support to customers- Platform training and guidance- Digital telesales- Analysis and reporting of customer data- Data administrationJob requirements- A relevant degree or national diploma in ICT or digital sales/marketing- Minimum 1-2 years’ relevant experience- Excellent verbal and written communication skills- Able to troubleshoot and problem solve-...

Requirements: 3 years experience with: - Windows Servers Setup, Maintenance & Support - Microsoft 365 Setup, Maintenance & Administration - SharePoint Setup, Maintenance & Administration - Teams Setup, Maintenance & Administration - Firewall (preferably Sophos) Setup, Maintenance & Administration - ESET Setup, Maintenance & Administration - PABX Setup, Maintenance & Administration - Networking...

We are looking for a passionate and aspiring Application Support Analyst to join our team in Bellville, Cape Town. The role is ideal for someone who has entry-level experience and wants to further their career in becoming a business system professional. The Application Support Analyst is part of the IT organisation's systems support function and is primarily responsible for providing technical...