support jobs in Cape Town

Responsibilities:Incident & Service Request Management- All incidents and service Requests are logged, monitored and tracked using the ServiceDesk ISM system.- Proactive maintenance of outstanding calls for all queues in Service Desk.- High standard of correctly classified data entered into ServiceDesk system for accurate reporting.- Incidents and service requests are escalated to internal...

CUSTOMER SUPPORT AGENT (SHIFT WORK)**Criteria:- Matric certificate or equivalent qualifications with 2 years call centre experience- Any experience working in the online financial field will be highly advantageous- Any call centre experience working online, live chats, etc would be highly advantageous- Fluent in at least 2 SA languages - reading and writing (English & Afrikaans not included)-...

DESCRIPTIONBusiness Support Administrator required to provide administrative and project support to internal departments and functions within our company as part of the Admin Department. This role includes general office responsibilities, liaising with clients and suppliers, clerical work (including maintaining records and entering data), and answering phones.This is an ALL-ROUNDER position that...

You will join a technical team comprising of Network Technicians, a Network Administrator and a Network Engineer.Cape Town based, permanent**ROLES & RESPONSIBILITIES:Provide Telephonic and/or Remote support to end users and businessesTroubleshoot Internet related connectivity issues as reported by our customersProvide sales info to customers as requiredConfiguring customer equipment for the...

We have an amazing career opportunity for a Business Operations Manager to join a marketing technology company that specialises in outreach optimization at their offices in Cape Town. You’ll be the person keeping the team, tools & assets delivering. Execution is the name of the game here. Can you visualize & deliver? If yes, then this job could be perfect for you!You’ll be the person who keeps...

Job Duties/Responsibilities will include:Create and maintain business database objects within an IDMS and DB2 subsystem.Perform database tuning to ensure the DBMS functions at optimal levels.Schedule database maintenance tasks.Troubleshoot database and DBMS errors and provide solutions to support business when required.Provide input and implement operational and business strategies, industry best...

Software Support Analyst (Level 1)**Contract Type:Fixed-termExpected start date:July 2022Level:JuniorJob summary:We are looking for Software Support Analysts to join our growing support team. We are looking for someone who is confident and outgoing, comfortable working in a fast-paced, energetic environment and eager to have a big impact over the coming years of growth.We are looking for a...

INFORMATION TECHNOLOGY SERVICES DIVISION**(CAPE TOWN OFFICE)The South African Medical Research Council (SAMRC) strives to improve the nation’s health and quality of life by funding and conducting relevant and leading health research. It further aims to promote equity, career development and progression. The organisation prides itself on three core values: being pioneering, striving for excellence...

The main purpose:The ICT Support Specialist is responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which require at a minimum, first line diagnostic and repair support. To ensure the provision of prioritized support...

Since 2012, we've helped thousands of B2B organizations drive full-funnel results through our innovative demand generation solutions and best-in-class data validation platform.It's what helps us build uncompromising trust and impeccable reputation with our clients, every time.INFUSEmedia is a fully integrated, data-fueled, demand generation engine that offers a host of industry-leading solutions...

Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of...

We Are Setting The PaceClickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to ask the right questions and take the...

RESPONSIBILITIES:Develop and maintain data integration components such as SQL queries, stored procedures, data extraction and cleansing, and integration with system front end componentsWork with the sales team to prioritize the integrations of various partners and communicate this priority with various stakeholdersConducts planning, data collection, data cleansing and data linkage in preparation...

Position reports to: Manager Microsoft DeveloperDirect Reports: N/AOffice Location:PURPOSE OF THE POSITIONAssist staff with installation, configuration and ongoing usability of desktops, laptops, peripheralequipment and software complying with given standards and guidelines.Participate in varied computer platforms in multi-layered client server environment. Train and guide staffhardware and...

Customer support in Dutch language.Must be fluent in Dutch, written and verbal.Must have fibre connection.Job Types: Full-time, PermanentSalary: R22,000.00 - R22,000.01 per monthApplication Question(s):- Are you fluent in Dutch?

Established chauffeur service needs drivers. Perfect for moonlighters. Own transport. Must be presentable and living in the Cape Town area. Get paid weekly and choose your shifts. You will be required to work on a Friday & Saturday. PRDP license advantageous. All support drivers will be reimbursed for their fuel & the use of their vehicle. Unsuccessful applicants who have not been short listed...

Job Purpose:The Department of Local Government, Western Cape Government has an oportunity for a suitably qualified and competent individual to assist in managing and providing specialised support to municipalities and to assist with managing and coordinating interventions. This position is based in Cape Town, CBD.Minimum Requirements:An appropriate 3-year tertiary qualification (National...

We have an exciting job opportunity for a Travel Representative to join a prestigious international travel brand and work in Cape Town. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer amazing benefits, career advancement, numerous opportunities to visit their international clients and/or one of their...

Job Duties/Responsibilities will include:Act as a software Subject Matter expert and provide tier 3 technical escalationConduct root cause analysis through your access to the code base and log filesManage and prioritise customer escalations in line with SLA’sDevelop timely workarounds and communicate this with the customer in a timely mannerMentoring and supporting level 1 and level 2 customer...

Job Duties/Responsibilities will include:To ensure Incidents are handled within acceptable set timeframe.To provide LAN and desktop support.To perform daily administrative tasks and provide feedback to manager.To provide applicable training and mentorship to LAN & desktop resources.Monitor and report on network capacity (internet bandwidth, switch ports etc)To assist with new projects and execute...