qa in a call centre jobs in Nelson Mandela Bay Metropolitan Municipality

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Job Information Closing Date: 2025/11/20 Reference Number: KFM251117-1 Job Title: OptiPlan: Call Centre Agent Job Type: Contract Business Unit: Spec-Savers South Africa Department: Call Centres Number of Positions: 1 Location: Port Elizabeth, Eastern Cape, South Africa Minimum Education Level: Grade 12 | National Certificate Job Category: Customer Service Job Advert Summary A Call...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

Join to apply for the CRM Call Centre Agent role at Spec-Savers South Africa. Interact by phone with outside parties to make appointments, collect information or conduct follow-up. At our company, we live by our ICARE values: Innovation, Collaboration, Accountability, Respect, and Empathy. We believe in fostering creativity and developing forward-thinking solutions to drive excellence. Our...

Seeking a Temporary Call Centre Operator to provide exceptional customer service through handling inbound and outbound calls, addressing inquiries, and resolving complaints. Matric qualification and excellent communication skills required. Job Vacancy: Call Centre Operator (Temporary) Location: Port Elizabeth Job Purpose: To provide exceptional customer service by handling inbound and...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

MINIMUM REQUIREMENTS: - National Senior Certificate (diploma or bachelor's pass with a minimum of 50% for English and Maths Literacy or Mathematics is essential) - Relevant tertiary qualification (health or business-related diploma / degree is highly advantageous) - Computer literacy (MS Word, Excel and Outlook) ROLES AND RESPONSIBILITIES: - Engage with clients and/or intermediaries through...

Overview Get AI-powered advice on this job and more exclusive features. We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members. We are...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms...

Quality Engineer (Analysis Centre) required for a reputable automotive manufacturing company based in Kariega, Eastern Cape . Requirements: - 3-5 years relevant experience of vehicle build process - National Diploma Mechanical/Electrical or Mechatronics - Sound knowledge of audit processes (Final Vehicle Audit, Process Audits) and interpretation and application of results for product and...

Direct message the job poster from Storyteller 🇿🇦 Up to ZAR 600k salary on a full time, permanent employment contract 🌎 Fully remote working anywhere in South Africa! 🏖️ Days Paid Leave and Benefits ✨ Exciting high growth product, relied on by leading global sports brands 💻 Working with the latest hardware, tech stack and tools Referrals increase your chances of interviewing at Storyteller...

Overview TripleTen All Jobs QA Tutor About TripleTen TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way,...

Work Remotely as a One Call Close Sales Trainer/Manager for Terraboost Media! High-growth retail media company | Lead, train, and scale inside sales! About Us We operate a national network of indoor wellness billboards and sell placements to local businesses on a one-call close model. We’re upgrading our sales engine and need a hands-on trainer/manager who can lead people, run remote training...

One Call Close Sales Trainer/Manager - Remote South Africa Work Remotely in South Africa as a One Call Close Sales Trainer/Manager for Terraboost Media! High-growth retail media company | Lead, train, and scale inside sales! About Us We operate a national network of indoor wellness billboards and sell placements to local businesses on a one-call close model. We’re upgrading our sales engine...

Senior Software Development Engineer in Test Join to apply for the Senior Software Development Engineer in Test role at Motorola Solutions. Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command...

Duties & Responsibilities .Handle inbound and outbound calls like a pro- quick,efficient and always on point · Follow dynamic communication scripts while adding your personal magic · Understand customer needs,provide tailored solution ,and close those deals · Upsell like a boss when opportunities knock. · Build sustainable relationships and engage customers by taking the extra mile · Keep...

Client Service Delivery Manager 480,000 - 720,000 R per year Job Description Who We Are At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail,...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer‑reviewed research confirms...

Quality Assurance & Service Delivery Integrity Analyst Job Type: Permanent employee, Full-time · South Africa - REMOTE Salary: 400,000 - 580,000 R per year Salary: £30,000 - £40,000 (depending on experience) Job Description At SmartPA, we transform support into innovative, technology‑driven services. We serve global leaders in tech, automotive, and retail, driving operational excellence...