qa in a call centre jobs in City of Tshwane

A well-established Law Firm specialising in debt collection is looking for a new Quality Assurance Analyst. The law firm is based in PTA East, and it's an in-office position. Please read on to see if you meet the minimum criteria. EE: Open Minimum Requirements: - Grade 12 / Matric. - A relevant tertiary qualification (advantageous but not essential). - Minimum of 1 year’s experience in...

Support Supervisor (Call Centre) Our client in the Medical Devices industry is currently looking for a Support Supervisor (Call Centre), in Pretoria. Duties & Responsibilities - Assist the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures, and its systems. - Operationally responsible for selected support agents, coordinating their shift-based activities...

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Overview The Call Centre Consultant is responsible for customer engagement, customer service and sales generation through inbound and outbound telephone calls by providing expert advice and information relating to products, services and offers. Qualifications and Experience - Grade 12 - Call Centre or telesales certification - In-depth knowledge of consumer behavior - Talented professional -...

Our client is searching for a Call Centre Operator (Logistics) to join their team in Akasia. Job Description The Call Centre operates 24/7/365 Tasks: Breakdowns - Drivers will lock calls for any breakdowns or mechanical problems on the truck or trailer with the call centre. - The Call Centre Operator will be responsible to arrange with the appropriate truck dealership to repair the truck or...

Call Centre Operator Logistics (Fluent in Afrikaans) Pretoria Responsibilities: - Coordinate truck & trailer breakdown repairs with service providers or dealerships. - Authorize diesel requests, capture fleet info, and maintain accurate records. - Capture load details, monitor journeys, and report deviations. - Ensure drivers follow sleep plans and report any delays or...

Role Purpose We are seeking a motivated and experienced Call Centre Agent to join our team on a 6-month contract. The primary responsibility will be selling funeral policies to leads generated from the debt consolidation and debt review market. This is a project-based initiative that will be reviewed after six months, with the possibility of extension or conversion to permanent employment...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

We're HiringOUTBOUND CALL CENTRE AGENTLocation : Lynnwood, Pretoria, GautengEmployment status : Full TimeCompany industry : Financial ServicesAn exciting opportunity exists for an Outbound Call Centre Agent to join our team based in Pretoria. - Achieve sales target in line with business targets - Follow-up on calls where and when necessary - Ensure all calls are completed in line assessment...

About the job Call Centre Operator - Logistics Call Centre Operator (Logistics) - Full-Time, Permanent Are you a detail-driven problem solver with a passion for logistics and real-time operations? Our 24/7/365 logistics call centre is looking for a Call Centre Operator who thrives in high-pressure environments and can juggle multiple tasks with confidence and calm. Job duties: As a key...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales, who can Afrikaans. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer...

Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re HIRING! This role plays an integral part in our team, as you are the first point of contact between our...

SA - Gauteng, Pretoria NorthWe are looking for a Call Centre Operator based in Pretoria North Salary from R10 000 - R16 000Minimum requirements: Gr 12 or equivalent (required)Diploma or similar in Logistics or Transport Management (advantage but not essential)2-3 years’ experience in similar position within the logistics & transport industryEnglish (must), Afrikaans (desired) and other official...

Company Description: This is not an 8:00 to 17:00 job. This job requires extended or irregular hours most of the time Job Description: Breakdowns Drivers will lock calls for any breakdowns or mechanical problems on the truck or trailer with the call centre. The Call Centre Operator will be responsible to arrange with the appropriate truck dealership to repair the truck or to do the...

GRADUATE INTERNSHIP PROGRAMME Call Centre Quality Assurer Intern x1 RE-ADVERTISEMENT (Those who applied previously are encouraged to re-apply) CIPC (a member of the dtic) is committed to youth skills development by providing graduates with opportunities to gain work experience to complement their studies. Applicants are invited for an Internship Programme that would run for a period of 24...

Duties and Responsibilities- Answering incoming calls in a timely and friendly manner- Escalating queries to relevant parties- Advise of any downtime within the call centre- Evaluate problems and complaints of the callers and provide proper solutions to them- Respond to the needs of customers and provide personalised service Skills Required: - Strong administration skills - Strong communication...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

Job Summary Progressive Technology is seeking a detail-oriented and analytical Call Center Quality Assurance (QA) Monitor to join our dynamic remote team. In this role, you will be responsible for evaluating and enhancing the quality of customer interactions across various communication channels to ensure our high standards of customer service are consistently met. The ideal candidate will have...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...