itil process jobs in Durban

Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 Skill Set - Ability to effectively communicate technical concepts to non-technical stakeholders. - Capability to analyze complex technical issues and develop creative solutions. - Experience working in a Team environment, collaborating with cross-functional Teams. • Excellent analytical and problem-solving...

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build...

Job ID: 53902Date Posted: Posted 6 days agoLocation: DurbanJob Title: TEMP IT ASSET MANAGEMENT SUBJECT MATTER EXPERT - KWAZULU NATAL Requirements: - Lead the drafting, review, finalization and approval of IT Asset Management framework, policies, standards, and processes - Ensure the policies, standards and processes comply with industry regulations, best practices Ensure all supporting and...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....

Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the...

JOBNUMBER iOCO03374- CONTRACT TYPE Contract- CONTRACT TYPE:OnSite The Role:Skills and Experience:What you’ll do: - Provide expert guidance and technical consulting services in the design, configuration, and implementation of CA Service Management solutions for clients. - Customize and tailor CA Service Desk Manager (CA SDM), CA Service Catalog, and other modules based on client needs. - Work...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

Job Title: Senior Windows Server / Systems Administrator Experience Required: 7+ years Role Overview We are seeking an experienced and highly skilled Windows Server / Systems Administrator to manage, maintain, and optimize enterprise Windows-based infrastructure. The ideal candidate will have strong hands-on experience with Windows Server environments, Active Directory, virtualization, and...

Strong communicator with excellent interpersonal, organizational, and problem-solving abilities. Demonstrates attention to detail, initiative, and resilience in fast-paced, deadline-driven environments. Skilled in software development, Microsoft Office, and technical diagnostics, including log analysis and debugging. Customer-focused, professional, and committed to integrity, confidentiality, and...

Overview: The IT Delivery Lead is responsible for leading the successful delivery of a number of portfolios of Information Technology projects within the organisation. This role is critical in ensuring that projects are delivered to stakeholder expectations of time, scope and budget, while meeting the highest standards of quality and performance. The IT Delivery Lead will coordinate...

Functieomschrijving Are you looking to take your career to the next level? Are you searching for a culture where being successful means more than just sitting at your desk all day long? We are looking forward to receiving your application! The Senior Solution Architect is an industry respected pre-sales, technology and solution-focused specialist who creates excellent client relationships with...

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We...

We are seeking a strategic Financial Analyst to drive IT cost optimization, managing hardware and software assets, developing a transparent "Bill of IT," implementing showback/chargeback models, and providing actionable insights across all functions, including the Contact Centre, to support informed business decisions. Job Description 1. Financial Analysis & Cost Optimization - Lead financial...

Functieomschrijving As a Sales Specialist in the Dimension Data Intelligent Workplace Sales team, your primary objective is to take Dimension Data’s modern workplace message into the market; work with you assigned clients to develop their workplace roadmaps and to drive the sale of Dimension Data’s mobility and RPA solutions to grow our share of wallet within your account patch. This role...

Functieomschrijving Do you want to make a real difference in your career? Do you want to progress within one of the largest security companies with a strong focus on innovation and new technologies? Do you want to work for an employer that values top-notch talent? Apply for this Head of CSO role! Responsible for high-level relationship management with clients. Serves as the primary management...

Functieomschrijving Do you want to be part of a great company that has been around for many years? Do you want to make an impact on your clients' businesses and increase your career prospects? Apply for this Client Delivery Manager role! The Client Services - Client Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the...

Functieomschrijving Provides IT Service Management and technical expertise through assessment, design, sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer...