helpdesk technical support jobs in Gauteng

1years Front line, technically-aware Customer Service Advisors demonstrate excellent Customer Care skills and resolve or escalate calls to the relevant departments whilst keeping the client updated, so that they are left delighted with their experience.- The CSA works on the customer service helpdesk and answers and pro-actively makes calls to resolve customer issues.- The CSA Manages supplier...

A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...

Join Quantum Insights, a dynamic and innovative company at the forefront of technological advancement, as an IT Helpdesk/Support Officer. In this pivotal role, you'll be the first point of contact for our team, providing essential support to ensure seamless IT operations. Your expertise will be crucial in troubleshooting and resolving technical issues, maintaining hardware and software systems,...

A technology service provider is looking for a Junior QSR Helpdesk Agent in Midrand, Johannesburg. This role requires solving technical issues, supporting clients, and ensuring smooth operations. Candidates must have a Grade 12 qualification, computer literacy, and A+ and N+ certifications. Key responsibilities include diagnosing hardware and software problems, providing professional service to...

A Managed Service Provider is seeking a Helpdesk Technician to provide excellent technical support and customer service remotely. The role requires a minimum of 2 years in IT support, experience with Windows and MacOS, and familiarity with Office 365. Key responsibilities include troubleshooting, engaging in security tasks, and documenting tickets. Competitive salary from R250,000 to R300,000,...

Reference: JHB002475-TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service - Receive calls from senior customer engineer/help desk. - Verify/identify problems with help desk. - Contact users to get clarity on problems and troubleshoot. - Provide telephonic support to users if possible. IT Support - Train users on how to use IT...

A leading solutions provider in Johannesburg is seeking a dedicated Customer Service Agent to manage work orders and respond to client queries efficiently. The ideal candidate will have a Grade 12 qualification and at least 3 years of experience in a helpdesk or customer service environment. Proficiency in MS Office Suite, especially Excel, is essential. This role requires strong interpersonal...

Are you curious, innovative and passionate about IT Hardware and Infrastructure? Do you take ownership, embrace challenges, and love problem-solving? We’re a world-leading smart mobility SaaS tech company with almost 2,000,000 active users. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology. We are...

IT Support Helpdesk Level 1 - RMM Specialist One of our Clients based in the US are looking to grow their team with experienced Remote IT Support Helpdesk Level 1 - RMM Specialist Key Requirements: (Min 1 year Experience)- Proficiency in maintaining and monitoring Remote Monitoring and Management (RMM) tools, specifically NinjaOne RMM.: - Experience in handling basic Level 1 help desk tickets...

Provide first-line technical support, troubleshooting, system monitoring, and maintenance for all criticalsystems and infrastructure within the Physical Security Control Room environment. This includes AccessControl, CCTV (Video Management Systems), intrusion alarms, perimeter monitoring technologies, intercomsystems, and associated communications platforms to ensure seamless operational...

A leading IT support company is seeking a knowledgeable L2 Technician in Gauteng to join its team. The ideal candidate will have IT systems knowledge and at least 3 years of experience in a PC support environment. Responsibilities include logging faults, providing user support, and ensuring connectivity among devices. Candidates must hold Grade 12 and relevant certifications like A+, N+, and...

WebFX is a proud Google Premier Partner with 4 offices in the US (and another one on the way!) as well as one in Guatemala and another in Cape Town, South Africa! We are continuing to expand worldwide and would love for you to be a part of that! In fact, we doubled in size in the past 5 years and are projecting to once again double in size and be a global, publicly traded tech company by the year...

A professional and established managed IT solutions partner, operating in the Sandton business hub, is seeking a highly skilled Technical Consultant / L2 Support Engineer to join its core technical operations team. We deliver comprehensive, end-to-end IT infrastructure solutions and advanced support to businesses across South Africa. This role is designed for a methodical, experienced engineer...

Toplent helps companies scale faster by connecting them with exceptional remote professionals from SEA, LATAM, and South Africa. We are currently collaborating with a client who is looking for a detail-oriented and customer-focused Technical Support Specialist to join their team on a full-time remote basis. Responsibilities: - 💻 Provide timely technical assistance and support to customers via...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong...

Description- 1. Provide hardware and software support (LAN & WAN)- Install software- Troubleshooting (TCF)- Assemble computer- Repairs & maintenance of hardware & peripherals- Installation & maintenance of cabling- Maintain inventory for software & hardware (TCF) - Provide 2nd line support to users on helpdesk- Investigate and provide solution (TCF)- Communicate with users on incident logged...

A fintech company in Midrand, Johannesburg is seeking a Junior QSR Helpdesk Agent to provide exceptional support and technical assistance. The ideal candidate will troubleshoot issues, support clients, and contribute to the team's reputation for reliability. Required qualifications include a Grade 12 and A+ or N+ certification, along with strong communication skills. This position offers a unique...

A managed service provider is seeking a Helpdesk Technician to provide remote IT support. Responsibilities include troubleshooting desktop and laptop issues, engaging in security tasks, and tracking tickets. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, strong communication skills, and be detail-oriented. This position offers a...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong...

A leading tech company in Johannesburg is seeking an IT Helpdesk/Support Officer to provide vital technical assistance. In this role, you will troubleshoot issues, maintain hardware and software systems, and support users across various platforms. The ideal candidate holds a Bachelor's degree in IT or a related field, possesses strong problem-solving skills, and has experience in a technical...