helpdesk technical support jobs in Cape Town

Vacancy – Programme Support Officer within the CLEAN Helpdesk SSN is seeking a Programme Support Officer, which is a pivotal role providing support to the work of the Climate, Environment, and Nature (CLEAN) Helpdesk programme team in coordinating the programme across a number of areas, including collaboration, stakeholder engagement, and learning and communication processes. This position will...

Join a dynamic and innovative beverage company as a Support Engineer in Cape Town! This role offers a fantastic opportunity to be part of a high-performing IT team dedicated to excellence and collaboration. You will be the go-to person for first-line IT support, managing the IT Helpdesk, and ensuring seamless operations across various devices and platforms. With a focus on Windows Server and...

A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...

Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...

Overview Provide 2nd and 3rd line support for hardware, software, network, and system issues. Troubleshoot complex technical problems across Windows, Mac, and mobile platforms. Install, configure, and maintain IT equipment and software applications. Monitor and support servers and networks. Assist with network configuration, Active Directory, Exchange, and VPN setups. Escalate unresolved issues....

A leading cloud solution provider is seeking a customer service advisor in Cape Town to assist students with technical issues during online exams. The ideal candidate should be friendly, have strong multitasking abilities, and a desire to learn. Responsibilities include answering calls and chats, logging tickets, and providing technical support. No advanced IT knowledge is necessary, but customer...

A Managed Services Provider in Cape Town is seeking a Level 1 Tech Support Technician with 2 to 3 years of experience to provide technical support and manage IT systems. The role includes interacting with clients in the healthcare and retail sectors, requiring strong communication skills and a proven track record in managed services. Salary is up to R18,000 per month with a focus on career...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

Location: Cape Town, South Africa Work Arrangement: Work from home Type of Support: Phones and emails Contract Duration: Full-time Work Schedule: 8:00 am - 5:00 pm CET Two consecutive days off Expected Start Date: February, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new standard in CX and...

Dutch Technical Support Specialist II Role Details Location: Cape Town, South Africa Work Arrangement: Work from home Type of Support: Phones and emails Contract Duration: Full-time Work Schedule: 8:00 am - 5:00 pm CET Two consecutive days off Expected Start Date: February, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise...

Role Details Location: Cape Town, South Africa Work Arrangement: Work from home Type of Support: Phones and emails Contract Duration: Full-time Work Schedule: 8:00 am - 5:00 pm CET Two consecutive days off Expected Start Date: February, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new...

Key Responsibilities The focus of the role (not limited to) general customer service queries and technical support relating to the software installation, which will entail the following support: - General customer service queries and technical support relating to the software. - Accessing business information relating to the account - Updating business contacts and other account information -...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong...

A leading IT services firm is seeking a motivated Junior Helpdesk Agent to join its team in Cape Town. This entry-level position serves as the initial point of contact for technical support, focusing on learning and development within a dynamic MSP environment. Candidates should have 1–2 years of IT support experience and a basic understanding of Microsoft 365 and Windows systems. The role offers...

Helpdesk Agent (IT) job vacancy in Cape Town. An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an MSP environment. The position is well suited to an individual...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong...

Role Details - Location: Cape Town, South Africa - Work Arrangement: Remote - Type of Support: Phone, email, screen share - Contract Duration: Full-time - Training Schedule: To be determined - Work Schedule: To be determined - Expected Start Date: January 5, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative...

A managed IT services provider in Cape Town is seeking a motivated Helpdesk Agent to provide first-line technical support. In this role, you'll handle incoming IT support requests, log and categorise tickets, and offer assistance with Microsoft 365 issues. Ideal candidates have 1-2 years of IT support experience, strong customer service skills, and a willingness to learn. This position offers a...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town-based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within...