helpdesk technical support jobs in Western Cape

Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong...

Job Summary: As a Technical Support Agent, you will be responsible for providing exceptional voice and written support to students and faculty who contact us. You will serve as a primary point of contact for addressing inquiries, resolving issues, and providing guidance related to various technical queries. Responsibilities:Provide Technical Support- Offer timely and accurate assistance to...

Who are we? Sanlam is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meeting the financial needs of our clients. Our vision: We aspire to be the best at building...

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an...

Our client, a Western Cape flour mill, is seeking a skilled Field Baker to provide on-site technical support to customers! What we offer: =ØÍÜ Western Cape-based (Riebeek Wes) ð# Working hours: 8:00 - 16:00 =ؗÞ Field-based customer interaction role Essential Experience: ' 3-5+ years commercial/industrial bakery experience <Ø^ß Bread, rolls, buns production (sweet doughs preferred) =ØÊÜ...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...

A leading fintech company is seeking a Technical Support Engineer (TSE), focusing on key payments products within its expanding portfolio. In this role, youll act as the technical bridge between small business clients and internal product and engineering teams resolving issues, driving service excellence, and contributing to continuous improvement initiatives. Youll troubleshoot complex technical...

ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...

What youll be doing - Provide technical support and optimization advice to customers to ensure packaging semi-finished products run smoothly on the machines in the customers factory. - Develop new business opportunities in food, dairy, and industrial packaging - Collaborate closely with partners and local converters. - Frequent travel within South Africa and Sub-Saharan Africa. What youll...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

Non-Negotiable Requirements - 3 Phase Installation Electrician qualification - 3–5 years’ experience in fault finding, system integration, and solar installations - Strong computer literacy (MS Office, SAP/ERP, and job-specific systems) - Proven knowledge of production, engineering, sales, and marketing processes - Valid driver’s licence Key Responsibilities - Deliver reliable technical support...

ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years' experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...