Guest Relations Manager jobs

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

Situated in the heart of the Breede River, this beautiful luxury retreat & spa offers 360 degree panoramic mountain views and magnificent accommodation with international standards comprising individual private villas for a maximum of 16 guests. Each Villa offers absolute privacy with rooms surrounded by breath-taking mountains and scenic horizons far beyond the Breede River. ProStaffSelect are...

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

Guest Relations Manager We are currently looking for a Guest Relations Manager, a multi-skilled role incorporating both Front Office and Food and Beverage ensuring the highest level of guest satisfaction. What is in it for you: - Joining an innovative environment that supports the development and investment of its colleagues - Employee benefit card offering discounted rates in Accor...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

GUEST RELATIONS & FRONT OFFICE VACANCY R10,000 per month (Negotiable) Live-in | All meals | Uniform | Gratuities Intimate Bush Camp | Greater Kruger (±1 hr from Hoedspruit) We are looking for a professional, guest-focused individual to manage Guest Relations and Front Office at a small, intimate bush camp hosting a maximum of 10 guests. This role is all about personalised service, attention...

Position: Guest Relations Officer Location: Cape Town, South Africa Hotel Category: Four-Star Hotel A well-established four-star hotel in Cape Town is seeking a professional, personable, and service-driven Guest Relations Officer to join its Front Office team. The successful candidate will be at the forefront of the guest experience, acting as a key ambassador of the hotel and ensuring that...

Hospitality and Outdoor – New Vacancy – Guest Relations Anchor Luxury Island Lodge – Mozambique Requirements · Matric · At least 2 years’ experience working in a similar position within a 4/5 star luxury environment · Computer literate · Fluent in English · Strong customer service orientated with excellent people skills · Excellent administrative skills · Hosting...

A 4* Hotel seeks to employ a Guest Relations Officer, The guest relations officer is at the forefront of customer service. They are one of the first hotel staff members to greet guests as they arrive. They provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel...

SCOPE AND GENERAL PURPOSE: The guest relations officer is at the forefront of customer service. They are one of the first hotel staff members to greet guests as they arrive. They provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel until they leave as well as...

Guest Relations Anchor | Luxury Beachfront Lodge Mozambique | Rotational Live-in Kendrick Recruitment is recruiting for a Guest Relations Anchor to join a luxury beachfront lodge in Mozambique. This is a rotational role covering Guest Relations, Lodge Administration, and Safari Shop management, perfect for a hands-on, guest-focused professional who thrives in a high-end hospitality...

Wine Estate & Hotel in the Stellenbosch / Brackenfell area is seeking a proactive and detail-oriented Guest Relations Manager. In this key leadership role, you will be the face of the hotel,responsible for overseeing every aspect of the guest journey from check-in to check-out. You will lead the guest services team to ensure each guest enjoys a seamless, memorable experience. Duties: Lead and...

Duties: Guest Communication & Experience Management:

Guest Relations Consultant | Luxury Safari Lodge | North West Salary: R10,000 (Negotiable, DOE) Location: North West Province Accommodation: Live-in Work Cycle: 3 weeks on / 1 week off Kendrick Recruitment is currently seeking an experienced and personable Guest Relations Consultant to join the team at a luxury safari lodge in the North West. This live-in position requires a candidate with...

Requirements: Certificate / Diploma in Hospitality or equivalent Background in Front of House Service of a luxury hotel / Lodge At least 2 years of previous experience in hospitality Front of House operations of a luxury 5* hotel / Lodge Proficient in use of various well-known Property Management systems Proficient in the application of Up-Sell and Cross-Sell strategies Proficient user of...

⭐ NEW Front of House Vacancy – North West Province Receptionist / Guest Relations – Luxury Safari Lodge – Madikwe Game Reserve ➡️ Live-in Role | R8,000 – R10,000 DOE | 3 Weeks On / 1 Week Off Kendrick Recruitment is seeking a professional and guest-focused Receptionist / Guest Relations team member for a luxury safari lodge in the Madikwe Game Reserve. This is a hands-on role suited to someone...

Hospitality Company providing end-to-end Short-Term-Rental Property Management based in Gardens, Cape Town is looking for a Guest Relations Specialist. The Guest Relations Specialist plays a key role in ensuring a seamless guest experience across all short-term rental properties. This position supports the Guest Relations Team by overseeing daily guest communication, resolving guest issues...

5* Game Lodge in the Montagu area is looking for a Guest Relations Officer to take responsibility for the smooth and efficient operation of the Welcome Lounge performing all processes and service tasks to the standard of a luxury 5* Lodge. The Guest Relations Officer diligently responds to the requests that are presented by the Guests & Department Managers. This role works closely with the...

5* Hotel in the Rosebank area is looking for a Guest Relations Officer / Receptionist to join their dynamic team. As a Guest Relations Officer it is to ensure that the guests receive a warm welcome and are looked after during their stay, to ensure the smooth and efficient running of reception, including preparation of bills, reservations and telephone call handling. You will be at the forefront...

5* Game Lodge in the Sabi Sands area is looking for a Guest Relations / FOH Assistant. Duties: Responsible for front desk complete administrative functions related to all guest touch points, including guest interaction, hosting duties and admin tasks. Ensures reservations functions are performed accurately and according to standard operating standards. Meet and greet guests, perform the guest...