Guest Services Manager jobs

A leading hospitality group in Mbombela is seeking a Duty Manager to oversee operations and ensure excellent guest service. The role requires a hotel management qualification and supervisory experience. You will liaise between various departments such as Food and Beverage and Front of House, ensuring seamless operations and maintaining high service standards. Ideal candidates are presentable,...

Overview We are looking for a Guest Services Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. Responsibilities - Give AI chatbots writing and editing tasks and evaluate their outputs - Evaluate the quality produced by AI models for correctness and...

A leading hospitality group in Cape Town seeks a Guest Relations Manager to ensure exceptional customer experiences at the Front Desk and Concierge. Responsibilities include team management, guest complaints resolution, monitoring standards, and budget management. Candidates must have 7+ years in hospitality, including 3 years in management. A Hotel School Diploma and skills in MS Office are...

A leading hospitality brand in Cape Town seeks an Assistant Food & Beverage Manager to oversee food and beverage operations, ensuring high levels of customer satisfaction. Candidates are expected to have a mix of education and experience in the food and beverage sector. Responsibilities include managing staff, handling guest interactions, and ensuring compliance with company standards. This...

Guest Services Manager Wayfare Motel Location Guelph, ON Salary 38.00 hourly / 30 hours per week Full time Start date: 2025-10-31 Benefits: Other benefits Languages English Education Master's degree or equivalent experience Business administration and management, general Tourism and travel services management Hotel, motel, and restaurant management Hospitality...

Guest Services Manager Doubletree by Hilton Location Kamloops, BC Salary 36.65 hourly / 35 hours per week Full time Morning, Evening, Shift Starts as soon as possible Benefits: Health benefits Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience Experience 1 year to less than 2...

A leading university in South Africa is seeking a manager for their catering outlet. The role involves overseeing food production, ensuring customer satisfaction and hygiene, and managing staff efficiently. Candidates must have a Grade 12 certificate and relevant qualifications in the food or hospitality industry, alongside experience in financial management. This full-time role offers a dynamic...

Guest Services Manager(5528) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...

Guest Services Manager(8669) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...

A hospitality company in Cape Town is seeking a Receptionist to deliver a warm and professional welcome to guests. This role entails managing check-in and check-out procedures, addressing guest inquiries, and ensuring a seamless experience throughout their stay. The ideal candidate will possess exceptional communication skills, a service-oriented attitude, and previous front desk experience. A...

A premier resort company is seeking a G.O Front Desk Agent in Johannesburg, South Africa. The role involves welcoming guests, managing check-ins and check-outs, and collaborating with various departments to ensure exceptional service. Candidates should be sociable, multilingual, and committed to providing excellent customer support. Opportunities for personal growth and participation in...

A hospitality company in Roodepoort seeks an entry-level customer service professional. The role involves welcoming guests, managing reservations, and ensuring high-quality service. Candidates should possess strong communication skills, experience in customer relations, and familiarity with Opera software is a plus. This full-time position offers an opportunity to grow within the hospitality...

A leading hotel group in Johannesburg is seeking an experienced Front Office professional to deliver exceptional guest services at a luxury hotel. The ideal candidate will have a Qualification in Hospitality Management, at least 2 years' experience in Front Office operations, and be proficient in OPERA Cloud. Responsibilities include ensuring guest safety, maintaining quality standards, and...

A leading hotel chain in Cape Town is seeking a Waitron to provide high-standard service and manage the dining experience for guests. Responsibilities include taking orders, ensuring cleanliness in the dining area, and maintaining food hygiene standards. Candidates should have a minimum of Matric and previous experience in the hotel industry. The position requires strong customer service skills...

A hospitality company is looking for a Welcome & Service Supervisor in Durban. You will connect with guests, assist in reception management, and ensure quality standards are upheld. Multilingual candidates are preferred, as you will engage with international guests. The role involves training the reception team and controlling guest requests. If you're sociable and attentive, this is a great...

A hospitality company in Johannesburg seeks a Food & Beverage Waiter to manage service in the restaurant and room service. The ideal candidate will possess a Matric qualification and previous restaurant experience. Responsibilities include ensuring fast, friendly service and managing stock. This is an entry-level full-time position which requires effective communication skills and the ability to...

A leading hotel chain in Durban seeks a dedicated individual to manage cash operations and provide exceptional customer service. The role requires processing payments according to accounting standards and ensuring a secure cash bank. Candidates should have a high school diploma and related work experience. The position involves maintaining a clean workstation and assisting guests with...

A renowned hospitality company seeks a G.O Front Desk Agent in Polokwane, South Africa. Responsibilities include welcoming guests, managing check-ins and check-outs, and ensuring excellent customer service. Ideal candidates will be sociable, helpful, and multilingual, with a knack for building relationships. This position also offers access to amenities and activities provided by the company,...

A well-known international resort in Durban is seeking a Welcome & Services Coordinator to connect with guests and ensure their satisfaction. Responsibilities include managing arrivals and departures, personalising customer relations, and guaranteeing service quality while following safety protocols. Candidates should be sociable, attentive, and multilingual. Join us and enjoy the vibrant...

A leading hospitality brand in Polokwane is seeking a Welcome & Service Supervisor to connect with guests and manage reception operations. This role requires strong customer service skills, multilingual capabilities, and the ability to train a team. You will assist the Reception Manager in ensuring smooth operations while promoting internal sales and maintaining quality standards. This...