first line support jobs in Ethekwini

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 04, 2026 Introduction - The Shift Supervisor is responsible for overseeing the daily operations of the processing laboratory during their assigned shift. This includes supervising employees, ensuring compliance with policies and procedures, and maintaining the highest standards of product quality and safety. -...

Line Manager responsible for: - Operational management of Customer Engagement team (3 members) - Ensure high standard of internal and external support are developed and maintained - Maintain team KPA docs - Review and sign off team leave and ensure it's recorded correctly - Ensure team are upskilled to produce required output - Ensure team processes, checklists and SOPs are documented and are...

Responsibilities include but are not limited to the following: - Participating in the maintenance of call management systems, daily customer support ticket handling, call recordings management and integrated applications - Setting up and managing current applications, including FreeSwitch, Yeastar, PortaOne, Teams Operator Connect, Teams Direct Routing, Zoom Phone Platforms and Call Cabinet -...

Title:Personal Lines Underwriter:Salary: - R15 000 - R30 000 Description: - Our client is a market leading short term insurance broker with over a quarter-century of experience. They provide insurance services to people and businesses across South Africa. They are a fully independent financial services provider that only underwrites through South Africa’s leading insurance companies. - They...

The Personal Underwriter will assess personal insurance applications, analyze risks, and determine suitable policy terms and coverage. This role combines analytical expertise with client engagement, ensuring accurate risk assessments while maintaining strong relationships with brokers and clients. Key Responsibilities: - Evaluate personal insurance applications and assess associated risks. -...

About the Role You will be part of a diverse team where everyone works together to achieve one goal, a Happy Arch User The role offers an excellent career growth plan with multiple success stories testament to this. Being part of the Spinnaker team requires you to be able to work under pressure in our very high paced energetic, positive environment. You will be providing Arch user support to...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 31, 2026 Skill Set - Exposure and experience with monitoring tools such as Dynatrace/ Elastic / Grafana and Prometheus. The incumbent must also have a good understanding of monitoring system software related dashboards. (Advantageous) - Experience in ITIL Foundation (Advantageous) - Excellent communication skills,...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office , a dynamic...

Key purpose: As a business, we are going through a period of Transformation and are continuing to bolster the IT function from the company's IT centre of excellence in Glasgow. Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on premise & cloud hosted...

BEFORE YOU APPLY FOR THIS POSITION:POSITION: IT & Systems Support (New Germany) Job Summary:A leader in baking and cake decorating products, is seeking an IT Enthusiast, problem solver, with great communication and people skills to join a dynamic team. As an IT & Systems Support team member, you will provide essential first line support to the hubs. You will help the IT & Systems Lead ensure the...

- Exposure and experience with monitoring tools such as Dynatrace/ Elastic / Grafana and Prometheus. The incumbent must also have a good understanding of monitoring system software related dashboards. (Advantageous) - Experience in ITIL Foundation (Advantageous) - Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users on...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office, a dynamic and...

IOEC is seeking a skilled IT Support Administrator to join our team in Morningside, Durban. We seek a helpful, service driven team member to fill this role. The IT Support Administrator will be responsible to oversee the organisations' IT systems, maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting. They will also back up data and...

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Personal Support Worker – Nursing Care The Redwoods Location 2604 Draper Avenue Ottawa, ON Salary 18.86 hourly / 30 to 40 hours per week Full time Early morning, Morning, Day, Evening, Weekend, Shift, Overtime available Starts as soon as possible Benefits: Financial benefits Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1...

Job Description Job Overview : Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team. Job Responsibilities - Providing excellent customer service, with...

Provide Level 1 Support for SAP SuccessFactors (primarily Employee Central & LMS). Act as the first point of contact for business users, handling basic issues and coordinating escalations. Coordinate testing activities with business super users for releases, enhancements, and fixes. Support training preparation and delivery, including job aids, user guides, and functional...

MINIMUM SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED - Bachelor’s degree / diploma in computer science or related field - 2+ years of experience in computer networks and systems maintenance - A+, N+ accreditation advantageous - Excellent written and verbal communication skills - Good interpersonal skills - Proficient in hardware and software installation - Attention to detail - Good problem-solving...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...

Support Worker Join #Teampossible! We are seeking experienced and passionate Disability Support Workers with excellent availability to join our dedicated team in Norman Parkxxx. If you have a genuine commitment to making a positive impact in the lives of people with disabilities, and are flexible to work various shifts, including mornings, afternoons and some weekends, we would love to hear...