first line support jobs in Centurion

First Line Support Engineer Datacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies / Qualifications: -...

Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...

A global business process management leader is seeking a Retail Operations Team Leader in Centurion, South Africa. This role involves managing the Retail Operations and Support Team to deliver outstanding customer experiences. The ideal candidate will have a track record in customer service excellence and will demonstrate strong leadership and problem-solving skills. Higher education and...

Job category: Health, Fitness, Medical and Optometry Contract: Permanent Business Unit: Queenswood Remuneration: R 416,307.00 EE position: No Introduction The Shift Supervisor is responsible for overseeing the daily operations of the processing laboratory during their assigned shift. This includes supervising employees, ensuring compliance with policies and procedures, and maintaining the...

Job Purpose:Your main duties will be to manage and resolve client incidents related to the organisation's services, ensure the progression and swift resolution of these incidents and deliver superior services inline with Service Level Agreements. Duties and Responsibilities: - The main responsibility is to provide first-line operational support to acknowledge/reject incidents. Attempt to...

We're Hiring SHORT-TERM INSURANCE PERSONAL LINES UNDERWRITER Location: Centurion, Gauteng Employment status: Full Time Remote Opportunity (Work from home basis) Company industry: Financial Services The main purpose of the underwriting department is to evaluate the risk of insuring a particular person/ asset/ building/ vehicle. The underwriter does new quotations for brokers with our various...

Personal Lines Claims Administrator: R18K – R30k CTC (Qualification & Experience Dependent) – Based in Waterkloof Join a dynamic insurance team as a Personal Lines Claims Administrator. You’ll be responsible for end-to-end claims processing, client communication, and documentation. Strong admin and time management skills are essential. Key Responsibilities: - Administer and manage personal...

A leading software company in Midrand is seeking a dedicated individual to provide second line specialist support to computer users. The ideal candidate will have at least 3 years of relevant experience and certifications A+ and N+. This role involves troubleshooting, technical problem solving, and maintaining network equipment, with opportunities for professional growth in a collaborative...

About The Role You will be part of a diverse team where everyone works together to achieve one goal, a Happy Arch User The role offers an excellent career growth plan with multiple success stories testament to this. Being part of the Spinnaker team requires you to be able to work under pressure in our very high paced energetic, positive environment. You will be providing Arch user support to...

An exciting career opportunity currently exists for a Training & Support Engineer – based at our Head Office in Centurion, South Africa. The successful candidate will report to the Operations & Logistics Manager. ABOUT US The OPTRON Group is a distributor, supporter and integrator of leading technology brands that deliver products and services that connect the physical and digital worlds. Our...

On-Site IT Support Engineer – Taking the cloud phenomenon to another level! We are looking for a confident go-getter individual who has an urgent sense of delivery and customer service! Most of the work will be Windows-based desktop and notebook, Windows server, and network support related. The Company: One of a few qualified and highly specialized VMware partners in Southern Africa. Choosing...

IZI South Africa, a credible and leading provider of cash solutions for efficient and secure cash logistic services is seeking a highly analytical and performance-driven National ATM Support Specialist to join our Operations Support team at Head Office - Centurion. This specialized role moves beyond regional management to focus on national strategic alignment and operational excellence for our...

Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will...

This positions primary focus will be: Playing a key role in overseeing of our IT infrastructure, ERP systems and hosting service with 3rd party service providers. First line of support to systems. Responsibilities will include, but are not limited to: Coordinate various IT services and negotiate with suppliers Manage and support Dynamics GP software Developing, maintaining and executing IT...

Visit for application Closing Date: Optimi is looking for self-driven individuals with excellent customer service skills to join our rapidly growing company in the Client Engagement Team. Successful candidates must be exceptional team players with a positive outlook and strong communication and interpersonal skills. REQUIREMENTS - Grade 12 - Certificate in Client Services or similar - 1 year...

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Technical Support (A&B) based at our Head Office in Centurion, reporting to the General Manager A&B. The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of...

A leading financial services provider seeks an experienced administrative assistant to ensure effective business operations. Responsibilities include managing the line manager's diary, coordinating meetings, and providing administrative support. Candidates should possess a Grade 12 qualification, computer literacy, and 3-4 years of relevant experience. This role requires strong organizational...

Career Opportunities: VAS Consultant (2890) APPOINTMENT TYPE Permanent POSITION OBJECTIVE: The VAS Consultants will provide frontline support and service delivery for SANRAL’s Value-Added Services (VAS), including but not limited to eTag products, account management, customer education, and digital tolling solutions, while also assisting customers with VAS‑related queries, promoting available...

Personal Lines Claims Administrator: R18K – R30k CTC (Qualification & Experience Dependent) – Based in Waterkloof Join a dynamic insurance team as a Personal Lines Claims Administrator. You’ll be responsible for end-to-end claims processing, client communication, and documentation. Strong admin and time management skills are essential. Key Responsibilities: - Administer and manage personal...

A leading software company in Midrand is seeking a dedicated support professional to assist with user needs for their in-house Retail Software Arch. This role emphasizes providing both hardware and software support while thriving in a dynamic team setting. The company promotes a positive work-life balance and values team opinions. If you enjoy working in a fast-paced environment, this could be a...