2nd Line Support Engineer jobs in Ethekwini

Responsibilities include but are not limited to the following: - Participating in the maintenance of call management systems, daily customer support ticket handling, call recordings management and integrated applications - Setting up and managing current applications, including FreeSwitch, Yeastar, PortaOne, Teams Operator Connect, Teams Direct Routing, Zoom Phone Platforms and Call Cabinet -...

Key purpose: As a business, we are going through a period of Transformation and are continuing to bolster the IT function from the company's IT centre of excellence in Glasgow. Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on premise & cloud hosted...

About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 30 years, we have delivered millions of pounds in cost savings to our clients. With offices in the UK,...

Overview Hire Resolve is partnering with a prominent client renowned for their expertise as a leading data centre and storage specialist, as well as a top-tier systems integrator. Our client is dedicated to providing cutting-edge solutions in data management and infrastructure. They are now seeking a talented and motivated Field Service Engineer to join their dynamic team. As a key player in...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 23, 2026 Job Description - We are seeking an experienced Senior Systems Engineer to support and strengthen our organisation's IT environment. - The Senior Systems Engineer will be responsible for the stability, security, and performance of the organisation's IT infrastructure. - This role provides 1st, 2nd, and...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 Job Description - Our new Machine Learning Engineer needs to tick 3 boxes! - Mad programming skills - A sound business sense - A data driven self-thinker - The bottom line? Your primary responsibility will be to turn our heaps of data into actionable insight and improved efficiency. - The team you would...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 StartFragment Your tasks and responsibilities: - You complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others. - You support customers remotely and onsite and provides 2nd and 3rd level user support in case...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 31, 2026 Skill Set - Exposure and experience with monitoring tools such as Dynatrace/ Elastic / Grafana and Prometheus. The incumbent must also have a good understanding of monitoring system software related dashboards. (Advantageous) - Experience in ITIL Foundation (Advantageous) - Excellent communication skills,...

Strong communicator with excellent interpersonal, organizational, and problem-solving abilities. Demonstrates attention to detail, initiative, and resilience in fast-paced, deadline-driven environments. Skilled in software development, Microsoft Office, and technical diagnostics, including log analysis and debugging. Customer-focused, professional, and committed to integrity, confidentiality, and...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

JOB DESCRIPTION PERSONAL DEVELOPMENT AND ATTRIBUTES - Follows through and delivers results despite obstacles. - Identifies, analyses, organises and solves problems and issues in a timely and effective manner. - Delivers required business results; sets and achieves goals and consistently complies with quality standards. - Optimises use of time to ensure maximum output and delivery, as per...

What youll be doing Technical Resource : Provides Technical Resources as a Subject Matter Expert to support the business Product Knowledge : Knowledge of processes, products, functions, and how they impact operational and front-line performance Relationship Building : Foster relationships and become a trusted advisor to drive project performance Standardize Equipment : Equipment Design and...

The Principal Engineer plays a pivotal role in providing technical leadership and guidance to ensure the alignment of strategies and services with the objectives of our customers, the company, and regulatory standards. This position is charged with the responsibility of overseeing high-impact, complex, time-sensitive, or critical challenges and orchestrating cross-departmental collaboration and...

The Person: - National Diploma in Industrial Engineering. - Advanced CAD qualification. - Minimum 5 years’ experience in a similar role. - Ability to read CAD Drawings. Key Performance Areas: Process Controls: - Plan, schedule and monitor production. - Schedule and arrange change-overs according to the production plan. - Capacity planning and calculation to determine overtime/planned stop...

Keep critical infrastructure running, compliant, and reliable. Lead planned maintenance, rapid response, and continuous improvement across a high-demand site. This role is accountable for ensuring infrastructure services are maintained and operational to agreed service standards, with a strong focus on asset availability, business continuity, and proactive risk reduction. You'll manage planned...

ENVIRONMENT: PLAY a pivotal role in providing technical leadership and guidance to ensure the alignment of strategies and services as the next IT Infrastructure and Network Engineer sought by a cutting-edge Tech company in Durban. You will oversee high-impact, complex, time-sensitive, or critical challenges and orchestrate cross-departmental collaboration and execution to achieve successful...

The Person: National Diploma in Industrial Engineering. Advanced CAD qualification. Minimum 5 yearsâ experience in a similar role. Ability to read CAD Drawings. Key Performance Areas: Process Controls: Plan, schedule and monitor production. Schedule and arrange change-overs according to the production plan. Capacity planning and calculation to determine overtime/planned stop requirements....

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 Your Role and Responsibilities - In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. - Each day, you will achieve both qualitative and quantitative sales targets to ensure...

Overview A leading automotive component manufacturer situated in KwaZulu-Natal is urgently seeking the expertise of an experienced Assembly Product Engineer (Night Shift) to join their team. The successful incumbent for this position will be responsible for: Develop new products in line with customers and licensor specifications. Provide injection moulding and polymer processing expertise for...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...