first line support engineer jobs

Get AI-powered advice on this job and more exclusive features. As a Tier 1 Support Engineer at Technolutions, you’ll be the first point of contact for our SME clients when something isn’t working – from Microsoft 365 and email issues to connectivity and desktop problems. You’ll work closely with our senior engineers and service desk team to keep customers productive and happy. Key...

First Line Support Engineer Datacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies / Qualifications: -...

Giant IT Pty Ltd (Formerly Karibu Networks) prioritizes building strong and long‑lasting relationships with our clients. We understand that our clients rely on us to support their businesses, and we are committed to providing the best expertise and support we can. Role Description This is a full‑time on‑site First Line Support role located in Durban. As a First Line Support team member, you...

We're looking for a proactive, customer-focused First Line Support Consultant to join our South Africa-based application support team. In this role, you'll be the first point of contact for software support queries from our customers, resolving issues quickly where possible and escalating where needed. You'll use your problem‑solving skills, strong communication, and sense of ownership to...

Overview IT Helpdesk First Line Support - Fixed Term Contract We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy...

Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...

Job Duties/Responsibilities will include: - Providing first line systems support to head office and stores users - Liaison with head office and store staff, colleagues and vendors - Accurate call logging and routing - Ownership of calls - follow-up on calls and feedback to users - Ensuring that calls are resolved in accordance with the requirements of the relevant SLA - Must have a recognised 3...

Requirements: - Excellent communication skills - Excellent interpersonal skills - Excellent phone etiquette - Ability to work under pressure - Problem-solving skills - Ability to set up routers - Basic wireless and fibre knowledge - Ability to troubleshoot technical issues Will be able to work on a rotational basis 1 year experience in a similar a position Job Types: Full-time,...

Requirements: - Excellent communication skills - Excellent interpersonal skills - Excellent phone etiquette - Ability to work under pressure - Problem-solving skills - Ability to set up routers - Basic wireless and fibre knowledge - Ability to troubleshoot technical issues -1 year experience is required -Will be able to work on a rotational basis, work shifts on the weekends and flexible...

FIRST LINE MANAGERS – FOODS OPERATIONS & EQUIPMENT CENTRE Listing reference: woolw_ Listing status: Under Review Apply by: 12 May 2025 Position summary Industry: FMCG & Supply Management Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent EE position: Yes Introduction To manage and deliver defined operational processes within the agreed...

SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...

Maintenance First Line Supervisor Airswift Docklands, Melbourne VIC Maintenance (Engineering) Contract/Temp Add expected salary to your profile for insights Low application volume About Airswift Airswift is an international workforce solutions provider. With 1000 employees and 9,000 contractors operating in over 70 countries, Airswifts geographical reach, experience and expertise across...

The Service Desk provides end-users with the ability to log tickets and requests, acting as a single point of contact for all Applications, Infrastructure and specific 3rd Party related problems. Day to Day Duties- As an employee of CC, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities.- Always meet customer expectations-...

Our client has an opportunity available for a First Line Team Leader. Requirements: - 7 years proven experience in service delivery management, of which 2 years is in creating and implementing Service Operating Processes for technical teams. - 3 years Desktop Support experience. - Advanced Microsoft Office knowledge. - Previous Experience in: - ISO 2000 Standard- advantageous. - COBIT 5-...

About the jobTo run and maintain all the production lines and to Manage own team on shift within the given KPI's:1 Safety: - Accountable for house-keeping standards on the shift - Identify, manage and report safety hazards - Execute safety incidents/accident investigations - Ensure that all staff adhere to wearing the required PPE - Monitor the adherence to the Safety regulations, procedures,...

Who are we? The Sanlam Retail Affluent (SRA) cluster is responsible for Sanlam’s retail business in South Africa. It provides clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) currently with a comprehensive range of appropriate and competitive financial solutions. These include traditional life insurance risk and savings...

ENVIRONMENT YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...

SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...

Who are we?The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability...

The Service Desk provides end-users with the ability to log tickets and requests, acting as a single point of contact for all Applications, Infrastructure and specific 3rd Party related problems. Day to Day Duties- As an employee of CC, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities.- Always meet customer expectations-...