first line support engineer jobs in Gauteng

Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...

SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...

Our client has an opportunity available for a First Line Team Leader. Requirements: - 7 years proven experience in service delivery management, of which 2 years is in creating and implementing Service Operating Processes for technical teams. - 3 years Desktop Support experience. - Advanced Microsoft Office knowledge. - Previous Experience in: - ISO 2000 Standard- advantageous. - COBIT 5-...

The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...

A dynamic remote-first SaaS company is seeking a Senior Software Engineer in South Africa. The role requires expertise in modern typed languages and complex distributed systems, where you'll design and develop crucial software solutions. With a focus on scalability and customer success, you'll enjoy remote work flexibility and participate in a collaborative, energetic environment. This...

RESPONSIBILITIES: - Design and develop new software - Software analysis, code analysis, requirement analysis and software review, - Software modelling and simulation - Front end graphical user interface design - Integrate software with existing systems - Customer liaison - servicing customers request and assist with development and introduction of new projects - Trouble shoot problems and...

Key Role: The WSP Africa Power and Energy team is seeking an experienced Senior Structural Design Engineer to join the team. The role involves designing and analysing overhead transmission line structures, including steel lattice towers and monopoles, for voltages ranging from 33kV to 765kV. The successful candidate will contribute to both local and international projects, ensuring compliance...

We are seeking a Senior Overhead Lines Design Engineer to join our team at WSP. This is an exciting opportunity to contribute to innovative projects and deliver high-quality engineering solutions. Primary Responsibilities1. Technical Leadership - Lead all tower spotting and line profiling activities for OHL projects using PLS-Suite (PLSCADD, POLE). - Define optimum tower positions considering...

Senior Overhead Lines Design Engineer at WSP in Africa This role involves contributing to innovative projects and delivering high-quality engineering solutions in the area of overhead line design. Primary Responsibilities - Technical Leadership - Lead all tower spotting and line profiling activities for OHL projects using PLS-Suite (PLSCADD, POLE). - Define optimum tower positions considering...

Joining Arup Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is an independent multi–disciplinary firm of Designers, Planners, Engineers, Consultants and Technical Specialists, working across every aspect of today’s-built environment. Together we help our clients solve their most complex challenges – turning...

We are seeking a skilled Support Engineer and Tester to provide front-line support for Impression Software, managing user incidents, service desk operations, and reporting. The role includes investigating and resolving technical issues, optimizing support processes, assisting with testing and bug fixes, managing training and documentation, and coordinating scheduled maintenance—all while...

Applicants must have the following requirements:Must have an equivalent tertiary IT qualification.Must have 2–4 years of experience in IT support with systems and network exposure.Must have experience in first- and second-line end-user support.Must have experience in desktop, endpoint, and user access administration (Active Directory exposure).Must have experience in network monitoring,...

L1 Support Engineer (Remote – USA Client) - Location: Remote (South Africa supporting USA-based client) - Employment Type: Full-time About the Role We're looking for a high-energy, articulate, and confident L1 Support Engineer to provide exceptional technical support to our US-based client. This is a remote role requiring excellent communication skills, a proactive mindset, and the ability to...

Overview: Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees in working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and...

Overview Every day, Imagine Communications is delivering billions of media moments all over the world — anywhere, anytime and on any device. Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues. A...

Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot and resolve hardware, software, account, and basic network issues. Install, configure, and maintain laptops, desktops, mobile devices, and peripherals. Support operating systems, business applications, productivity tools, and email platforms. Assist with user account setups, password resets,...

SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...

We are seeking a Senior Overhead Lines Design Engineer to join our team at WSP. This is an exciting opportunity to contribute to innovative projects and deliver high-quality engineering solutions. Primary Responsibilities 1. Technical Leadership - Lead all tower spotting and line profiling activities for OHL projects using PLS-Suite (PLSCADD, POLE). - Define optimum tower positions considering...

Description We are seeking an Senior Overhead Lines Design Engineer to join our team at WSP. This is an exciting opportunity to contribute to innovative projects and deliver high-quality engineering solutions. Primary Responsibilities 1. Technical Leadership - Lead all tower spotting and line profiling activities for OHL projects using PLS-Suite (PLSCADD,POLE). - Define optimum tower...

Senior Overhead Lines Design Engineer at WSP in Africa This role involves contributing to innovative projects and delivering high-quality engineering solutions in the area of overhead line design. Primary Responsibilities - Technical Leadership - Lead all tower spotting and line profiling activities for OHL projects using PLS-Suite (PLSCADD, POLE). - Define optimum tower positions considering...