first line support jobs in Brackenfell

Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability...

Company DescriptionRC IT Services was founded in 2019 with a mission to deliver cutting-edge IT solutions tailored for both homes and businesses. Based in South Africa, we are known for our reliable support, fair pricing, and innovative approach—but what truly sets us apart is our unwavering focus on cybersecurity. Protecting our clients from evolving digital threats is not just part of what we...

The Western Cape Blood Service is a non-profit organisation whose mission is to collect, process and distribute blood and blood products of the highest standards in the Western Cape. We are seeking an experienced, motivated individual to lead daily operations, drive team performance to achieve organisational goals. Vacancy exists for a Manager - First Line Processing & Inventory...

1st Line Engineer – Service Desk (Cape Town – Onsite) This role is suited to someone who is a cut above the typical 1st Line Engineer, with a strong customer focus, solid technical foundations, and a desire to learn and grow. You will be responsible for receiving customer calls, tickets, and alerts, investigating issues, applying common workarounds and fixes, and ensuring customers are kept...

Purpose of the Job The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. Job Objectives - Providing excellent customer service experience to all Shoprite...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...

Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...

Technical Support Consultant Our client is an established company providing software and support to the financial industry. They are currently looking at recruiting a Technical Support Consultant who needs to be fluent in both Afrikaans and English and able to commute daily to their offices in Durbanville. Duties & Responsibilities ROLE AND RESPONSIBILITIES - As part of the Support team, your...

Our client in credit and payments industry, has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner by ensuring efficient operation, optimisation, and continuous enhancement of all credit and collections system functions. This role will act as a critical liaison between business and technology teams, ensuring that system...

JOB DESCRIPTION Key Responsibilities: Sourcing and Contracting - Provide support to business in executing sourcing events - Execute sourcing events in line with the TFG Procurement Policy - Coordinate contract approval & utilise contract management processes - Provide regular progress reports detailing the sourcing event details (i.e., savings, compliance etc.) Governance / Financial - Ensure...

Duties & Responsibilities Communicate with management regarding the status of tasks and Month End processes. Follow procedures and complete all checklists timeously. Generate and retrieve month-end reports from client’s dispensing systems. Set up new users' workstations and access. Fill the gap if managers are off sick or on leave. Liaise with service providers and manage all IT issues with...

Minimum Qualifications and Experience: - Matric - At least 1 to 2 years’ experience within a contact centre, of which admin experience would be beneficial. - Continuous Improvement experience beneficial. - Proven experience as an office administrator, office assistant or relevant role would be an advantage - Outstanding communication and interpersonal abilities - Excellent organisational...

Job Title: Product Support SpecialistSalary: R35k - R45k CTCArea: Durbanville, Cape TownType: Hybrid Join a leading provider of export management software that helps South African exporters move goods seamlessly across borders. Our client’s platform is trusted by businesses nationwide to simplify compliance, streamline processes, and keep trade running smoothly. They’re growing fast and need a...

Our client, in the Payments and Credit industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to their internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...

The Educators prime responsibility is for delivering high-impact, practical live and online education and training on the company's brands to therapists, beauty consultants, distributors, salon teams and consumers. The role focuses on improving product knowledge, treatment execution, and retail sell-through, while supporting sales initiatives and maintaining consistent brand standards across...

Technical Support Agent (Entry-Level) – GoMetro Bridge Durbanville, Cape Town Role Overview GoMetro is looking for an Entry-Level Technical Support Agent to join our Durbanville office and support our Bridge platform — a leading telematics aggregation and fleet execution system used by logistics and transport operators. This role is ideal for someone at the start of their technical...

Purpose: The primary purpose of an IT Technical Support Specialist focusing on hardware is toensure efficient functioning, maintenance, and deployment of hardware resources withinan organisation's IT infrastructure.KEY RESPONSIBILITIES:- Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including computers,...

Who are we?- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into several emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...