first line support jobs in Parow

The Western Cape Blood Service is a non-profit organisation whose mission is to collect, process and distribute blood and blood products of the highest standards in the Western Cape. We are seeking an experienced, motivated individual to lead daily operations, drive team performance to achieve organisational goals. Vacancy exists for a Manager - First Line Processing & Inventory...

Who are we?Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic...

FIRST LINE MANAGERS – FOODS OPERATIONS & EQUIPMENT CENTRE Listing reference: woolw_ Listing status: Under Review Apply by: 12 May 2025 Position summary Industry: FMCG & Supply Management Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent EE position: Yes Introduction To manage and deliver defined operational processes within the agreed Service Level...

Our client has an opportunity available for a First Line Manager in the Client Engagement department based in Bellville, Cape Town. Requirements: - Matric. - RE Certificate. - Short Term Insurance NQF level 4 Qualification. - Degree or National Diploma (NQF 6) with attendance in Insurance Programmes (NQF 5). - 2+ years’ team management experience in a call centre environment. - Short term...

ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...

Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...

Experienced MSP Engineer Required About the Company Join a rapidly growing Managed Services Provider delivering high-quality IT support, cloud solutions, cyber security services, and project consultancy. The company supports clients across London and surrounding counties, offering a dynamic environment where technical professionals can expand their skill set and progress their careers. About...

About the Job: We are seeking a highly capable and customer-focused Level 3 Engineer to join our Service Team in providing effective remote and telephone-based technical support to our customers. You’ll be a key escalation point for technical issues, contribute to project deployments to ensure the smooth transition into BAU, and be a key thought leader on how we can enhance the service we offer...

1st Line Engineer – Service Desk (Cape Town – Onsite) This role is suited to someone who is a cut above the typical 1st Line Engineer, with a strong customer focus, solid technical foundations, and a desire to learn and grow. You will be responsible for receiving customer calls, tickets, and alerts, investigating issues, applying common workarounds and fixes, and ensuring customers are kept...

Position Description: TFG is on the hunt for Interns to join our squad and share our vision to be the leading fashion lifestyle retailer in Africa! You will engage with numerous individuals and teams in the business who will share their experience, knowledge, passion, and purpose, to help you successfully enter the world of work. With 31 retail brands that trade in fashion, value, jewellery,...

Minimum Qualifications and Experience: - Matric - At least 1 to 2 years’ experience within a contact centre, of which admin experience would be beneficial. - Continuous Improvement experience beneficial. - Proven experience as an office administrator, office assistant or relevant role would be an advantage - Outstanding communication and interpersonal abilities - Excellent organisational...

Job Description This is an exceptional opportunity for a Relationship Manager to own customer-led product development strategy for first-to-market agricultural procurement platform, backed by South Africa’s leading digital media group. This Relationship Manager role is based in Cape Town (hybrid), paying up to R420K PA. THE COMPANY: This tech company is building a first-to-market procurement...

Technical Support Consultant Our client is an established company providing software and support to the financial industry. They are currently looking at recruiting a Technical Support Consultant who needs to be fluent in both Afrikaans and English and able to commute daily to their offices in Durbanville. Duties & Responsibilities ROLE AND RESPONSIBILITIES As part of the Support team, your...

IT Support / Business Intelligence Support Analyst My client is seeking an IT Support / Business Intelligence Support Analyst who thrives in a fast-paced environment and has a passion for understanding systems. The ideal candidate should be able to work cross-functionally with multiple people and across all departments to identify needs and ensure BI adds practical value to our operations. Duties...

Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability...

Job Description This is an excellent opportunity for a Product Designer to lead the end-to-end user experience strategy for a first-of-its-kind agricultural procurement platform, backed by South Africa’s leading digital media group. This Product Designer role is based in Cape Town (hybrid), paying R600K-720K PA. THE COMPANY: This tech company is a first-to-market procurement platform designed...

As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...

ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years' experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...

Who we are?The SA Retail Affluent cluster is responsible for Sanlam’s Retail Affluent business in South Africa. The Retail Affluent provides clients across different market segments with a comprehensive range of appropriate and competitive financial solutions. SA Retail Affluent also provides services to the wider Sanlam Group, amongst others technology (Sanlam Group Technology).What will you...

Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides...