Customer Service Manager jobs

A retail company is seeking an experienced Branch Manager in Springs, Gauteng. The role requires managing store operations and staff to ensure profitability while delivering exceptional customer service. Candidates should possess 3-5 years of management experience and a Grade 12 qualification, with a diploma in Retail Management being advantageous. Join the team to foster a positive work...

A leading recruitment firm is seeking a Customer Service Manager to lead B2B customer service functions in a rapidly expanding environment. This fully remote role involves managing service standards, optimizing CRM systems, and overseeing contract compliance. The ideal candidate has over 10 years of industry experience, including management, with proven leadership skills and a strong background...

Job Description Are you a passionate and detail-driven professional ready to make a real impact? Join us as a Customer Service Manager, where you’ll take the lead in ensuring smooth, accurate, and timely communication between our stores, distribution centers, and transport teams. Your role will be essential in delivering exceptional service by managing orders, ETAs, store queries and helping us...

A leading retail chain is seeking a Store Manager in Polokwane to drive sales performance and enhance customer experiences. This role involves operational management, cultivating team growth, and ensuring compliance with company standards. The ideal candidate has proven retail management experience and a strong focus on customer service excellence, along with effective communication and...

About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...

A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...

Pineapple Tech PTY LTD is a dynamic leader in the short-term insurance and InsurTech industry, renowned for its innovation and commitment to simplifying insurance solutions. We leverage cutting-edge technology to create transparent and accessible insurance products for our customers. As part of our continued growth, we are currently seeking a Customer Service Manager to join our team and play a...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

A global airline company is seeking an Operations Service Manager in Cape Town to lead front-line teams, ensuring operational excellence in safety and customer service. The ideal candidate will possess strong leadership and organizational skills, with a proven ability to make prudent decisions. Responsibilities include monitoring safety compliance, setting performance expectations, and fostering...

An automotive dealer company in Nelspruit is looking for an experienced Service Manager to oversee the Service Department and ensure high levels of customer satisfaction and profitability. The ideal candidate will be a qualified technician, have strong negotiation and people management skills, and be fully computer literate. Experience with Automate or Kerridge is a bonus. This role offers a...

A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...

R 20,000.00 - 26,500.00 (South African Rand) Job Opportunity: Customer Service Manager Company: Opencast Consulting Location: Capetown, South Africa Employment Type:Full-Time Opencast Consulting, a leader in delivering tailored business solutions, is seeking a dynamic and experienced Customer Service Manager to join our team. If you're passionate about creating exceptional customer experiences...

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

Duties & Responsibilities - Ensure that a complete unit tour is done daily and check that all is in order for your allocated airlines. - Ensure that a complete food tasting/Chef’s Table is done weekly on all major airline accounts for the different classes. - Ensure that a complete processing of flight check is done on all production steps: dishwash / equipment storage and packing / bondstore /...

CS Sales Manager Our client, a plant equipment manufacturer in Honeydew, is looking to employ a CS Sales Manager. Duties & Responsibilities - Customer understanding: Identifies and understand customer needs. - Segment specific development of customers. Observe market trend in own cluster (e.g. competitive landscape, customer landscape). - Relationship management: Together with the team, the CS...

A leading retail company in Bloemfontein is seeking an experienced Branch Manager to oversee store operations. The role focuses on managing resources to ensure profitability and exceptional customer service. Ideal candidates should possess 3-5 years of management experience and a strong understanding of retail. Join us to lead a dynamic team and drive success in our branch location. Great...

Location Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader’s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

A retail company in Robertson is seeking an experienced Branch Manager to oversee operations in a dynamic environment. The successful candidate will be responsible for sales management, stock control, and providing an exceptional customer experience. Ideal applicants will have at least 3-5 years of management experience and a passion for retail and customer service. Join us and help shape the...

A dynamic retail company in South Africa is seeking an experienced Branch Manager to oversee all operations. Responsibilities include managing staff, ensuring customer satisfaction, and driving profitability through effective planning and organization. The ideal candidate should have 3-5 years of management experience and be passionate about customer service. Join our team to contribute to growth...

A leading retail company in Upington is looking for an experienced Branch Manager to manage all areas of operations. The role includes overseeing staff management, ensuring customer satisfaction, and driving store profitability. The ideal candidate should possess strong leadership skills, a diploma in retail management or business, and have at least 3-5 years of management experience. Join a...