Customer Service Manager jobs in Gauteng

REQUIREMENTS - Matric, bachelor’s degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field – Highly Advantageous - 3–5 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Customer Service Agent / Property Management Assistant (Remote Contractor) Smarter Rent Richmond, London Remote Contractor / Freelance Role £1,300 per month (approx.) 37 hours per week | 6 days per week Job Summary Smarter Rent is a London-based property management company located in Richmond. We manage approximately 120 fully furnished properties across Richmond and surrounding areas,...

Job Description A well-established company in the FMCG industry is looking for a Customer Service Manager to join their team in Gauteng. Requirements: •Bachelors degree in Logistics / Supply Chain Management •A minimum of 10 years experience in a Customer focused role •Experience in the FMCG industry is essential •Ability to build complex solutions to challenging supply chain...

REQUIREMENTS Matric, bachelorâs degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field â Highly Advantageous 3â5 years of experience in managing sales, customer service, technical support or help desk teams Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles Strong leadership and...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : January 29, 2026 Role Description - In this pivotal role, you will transform patient feedback, behavioural data, and operational metrics into actionable insights that drive strategic improvements in service delivery, digital engagement, and overall patient satisfaction across our healthcare ecosystem. If you have a passion for...

Are you a results-driven leader with a passion for service excellence and team development? Our global client, a leader in operating systems with a growing Midrand presence, is seeking a hands-on Customer Service Manager who can work independently, mentor teams, and drive continuous improvement in service delivery. You'll join a dynamic management team during an exciting expansion phase. The role...

Job Purpose Responsible and accountable for the effective delivery of the Customer loyalty programme and on-site customer services support and the growth and hygiene of the MVG Database Key Performance Areas Delivered Direct Marketing Campaigns - Have a clear understanding of consumer regulations and legislation and competitor direct marketing offerings - Perform an analysis and...

Overview Hire Resolve’s client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with clients. Responsibilities: Manage a...

Our client has an opportunity available for a Contact Centre Manager in the Customer Service department. Requirements: - Matric - Degree or Diploma in Commerce or Human Science would be advantageous. - 3 years’ experience in dealing with financial service and retail products. - 3 years management experience in a medium to large size contact centre. - 2 years’ experience in complaints management...

We are looking for a detail-oriented Service Manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all...

RESPONSIBILITIES: You will be responsible for: - Ensure that a complete unit tour is done daily and check with the teams if everything is on the right track. Do a spot check on a specific area to report to Commercial / Production and Unit Manager, report to General Manager if critical. - Ensure that a complete food testing is done weekly on all major airlines first, then minor airlines, for the...

Job Description Summary: Who We AreAt Steam Power we are used to change and have been continuously adapting to respond to the many factors shaping our industry. Change is how we keep pace with the world around us and ensure our long-term sustainability. To achieve this requires us adopting a strong services mindset that becomes the very DNA of Steam Power. As a result, we have become more of a...

Overall, Purpose of the Job: To effectively manage the Inbound Client Services Department in terms of Client Liaison, Client Communications, Client assistance, Client Retention and administration. Dealing with client complaints/queries and management of Inbound Agents and Supervisors as well as new business and Technical. Driving organic growth in the business through new sales appointments...

Key performance area: 1. Manage and plan the day to day activities of all CSA and reception staff Perform the intermediary role between CSA’s and as link between workshop, estimators, buyers and external providers. Ensure that escalated client queries are resolved within 48 hours. Ensure that the following customers are contacted timeously by CSA allocated: • Daily converted list • Work in...

Brief description The main purpose of this position is to serve as the primary point of contact for the business regarding existing services, ensuring that all agreed-upon services are delivered according to requirements and that business end-user expectations and client satisfaction levels are met. Detailed description- Ensure that all business end-user requirements for information technology...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...

CUSTOMER SERVICE CONSULTANT (FRENCH SPEAKING) Location: Pretoria East Salary: R 14 000 – R 17 000 Start Date: As soon as possibleRole OverviewWe are seeking a French-speaking Customer Service Consultant to join our clients Pretoria-based team. The ideal candidate will provide exceptional support to clients, ensuring queries are resolved efficiently and customer satisfaction is consistently...

We are looking for a young hardworking and ambitious individual to offer customer care at selected retail stores under our company. NO EXPIRIENCE NEEDED the potential candidate will be given intense management training and couching. Through our dynamic training program, you will gain hands-on experience, network with industry professionals, and embark on exciting travel opportunities—all while...

Overall, Purpose of the Job: To effectively manage the Call Centre Outbound Recon Sales and Client retention teams. Achieving CCC KPI’s and Targets. Dealing with client complaints/queries and management of staff. Minimum Qualifications and Experience: - Grade 12 - Tertiary qualification or Internal leadership qualification - Relevant experience, and proven track record, in Contact Centre with...