Customer Service jobs

Technical Customer Services Engineer (Metallurgist) - R500 000 to R900 000 CTC pa (Area: Mpumalanga) Requirements: - B.Eng/B.Sc in Metallurgy with a minimum of 5 years’ experience - An MDP qualification will be an advantage - Knowledge of stainless steel product, manufacturing processes (annealing, pickling, hot/cold rolling/flat rolling, pyrometallurgy), quality assurance and control, and...

Ingersoll-Rand plc is seeking a Service Manager in Boksburg, South Africa. The role focuses on ensuring high-quality service delivery and managing the field service team while achieving revenue and margin targets. The ideal candidate will have substantial experience in industrial service environments, leadership skills, and the capability to enhance customer satisfaction. The position offers...

Moonspin (PTY) Ltd. in Cape Town seeks a Customer Service Operations Manager to lead call centre operations, ensuring exceptional service delivery. This role combines daily management with long-term strategic planning. The ideal candidate has 5–8 years in customer service, with strong leadership, analytical, and decision-making skills. Responsibilities include monitoring call performance,...

Takealot Group in Cape Town seeks a strategic Lead for customer service learning and training. You will design and deliver programs across all levels of the contact centre, ensuring compliance and optimal performance outcomes. The ideal candidate has over 10 years of experience in Learning & Development, focusing on customer service training, and demonstrates strategic thinking and leadership...

takealot.com in Cape Town seeks an experienced leader to design and deliver comprehensive customer service learning and training programs. The role focuses on strategic oversight of performance-driven learning solutions and compliance, enhancing the capabilities of frontline agents up to senior management. The ideal candidate will have over 10 years in Learning & Development, specifically in...

Staff Unlimited Recruitment is looking for an Operations Manager in Cape Town. This role involves managing and leading operations with a strong focus on customer service, fleet management, and revenue generation. The ideal candidate will have over 10 years of experience, supervise branch employees, ensure compliance with policies and legal regulations, and contribute to local marketing efforts....

Ingersoll Rand Compressor Systems & Services is seeking a dedicated Service Manager in Boksburg, Gauteng. This role is pivotal in managing customer relationships, delivering high-quality service, and achieving revenue goals. The ideal candidate will possess strong leadership abilities and a background in managing technical service operations. With responsibilities including team management and...

Edge Executive Search Group is hiring a Customer Services Advisor to operate remotely from South Africa. As the first point of contact for customers, you will handle inquiries, provide tailored quotations, and manage the customer journey from inquiry to agreement and payment. The ideal candidate will have experience in customer service and sales conversion, with strong communication and...

Overview Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders,...

Job Purpose Manage a team of Customer Services Consultants to ensure effective delivery of service to all levels of inbound and outbound client interactions. Responsibilities - Operations Management: Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols. - Leadership and Direction:...

Company and Job Description A leading organisation within the logistics and cargo sector is seeking an experienced Customer Service Manager to champion customer experience, service delivery, and operational support across a national footprint. This role is ideal for a proactive leader who is passionate about building strong customer relationships, driving service improvements, and ensuring...

A leading air cargo and logistics company is looking for an experienced Manager Operations: Customer Service Department (CSD) with strong experience in customer service management, stakeholder engagement, logistics operations, and customer experience to join their team in Johannesburg. The successful candidate will be responsible for overseeing national customer experience, domestic operations,...

A leading automotive dealership in Milnerton is seeking an experienced Service Manager to ensure the efficient and profitable operation of the Service Department. This role involves driving performance, managing staff, and enhancing customer relations. Candidates should have a Motor Mechanic qualification, a Matric certificate, and experience in management. Proficiency in Microsoft Office is...

EXL Cape Town, Western Cape, South Africa Principal Accountabilities - Ensure seamless transition and flawless service delivery - Focus on transition with zero impact on service delivery - Focus on efficiencies – leaner, greener, and faster - Focus on Process stabilization & sustained delivery - Reduce operation costs - Make TBP more effective - Build effective process management system -...

Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. We are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers,...

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Customer Service Project Manager to join our team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us! The position reports to the Group Head of Customer & Business Support. Purpose of the role: Lead the strategic delivery and change...

Network Contracting is seeking an experienced Customer Service Manager to lead the customer service function nationally in South Africa. This role emphasizes exceptional service delivery, building strong relationships, and ensuring client satisfaction in a fast-paced logistics environment. The ideal candidate will have a diploma or degree in business management and over five years of experience...

Join a fast-growing UK-based self-storage group and become the voice of the customer across multiple sites. If you enjoy turning enquiries into bookings and delivering seamless service, this role offers real scope to grow. As a Customer Services Advisor, you’ll be the first point of contact for new and existing customers across several storage locations. You’ll handle enquiries, provide accurate...

Rand Refinery Limited in South Africa, Gauteng, is seeking a Team Leader for Customer Services to manage a team effectively. The role involves ensuring high-quality service delivery while supporting team members in achieving their goals. Responsibilities include performance monitoring, scheduling tasks, engaging with stakeholders, and preparing reports for management meetings. The ideal...

takealot.com, South Africa's leading online retailer, seeks a Customer Service Project Manager to drive AI and automation transformation initiatives. This role includes strategic planning, project delivery, and stakeholder management in a dynamic environment. The successful candidate should have 5-7 years of project management experience, excellent leadership skills, and a bachelor's degree in a...