Customer Service jobs

The Customer Support Agent is responsible for delivering high-quality support services to customers through various communication channels. This role is crucial in maintaining customer satisfaction by addressing inquiries, resolving issues, and providing product or service information. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong...

Career Area Finance Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it...

About the Job : Are you ready to take on a senior role with a rapidly growing E-Commerce brand? We’re on the lookout for a top-notch Gorgias Technical Customer Service Representative to join our dynamic team. This role involves handling Email, Data Analysis, Live Chat, Troubleshooting, Technical Support, and more. It’s an exciting opportunity to be part of one of the fastest-growing companies...

Who are we? BOOMERANG MARKETING SA is a call centre successfully providing Business Processing support to local & international clients since its inception. We boast a warm, employee-focused environment, including a company value of "Having Fun". Being forward-thinking and stable, we've adapted with strength to all that has brought, continuing to grow existing teams, while currently onboarding...

Get AI-powered advice on this job and more exclusive features. ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Perks & Benefits: - Annual performance-based increases - Paid time off - Health stipend - Holiday bonuses - Permanent...

- Act as the proactive point of contact for students, both in person and through phone, email, or chat. - Assess student needs, and provide accurate guidance or direct them to appropriate resources. - Provide students with clear and detailed information on programmes ,activities, results etc as a means of proactive support. - Identify when a student requires more specialised support and refer...

The Call Center Agent will be responsible for contacting recently discharged patients to schedule follow-up appointments with a Nurse Practitioner. This role plays a critical part in ensuring continuity of care and improving patient outcomes by proactively managing post discharge follow-up scheduling. The agent will handle both inbound and outbound calls, provide accurate appointment details, and...

We are seeking a highly attentive and responsible Customer Service Consultant to join our Fraud & Risk Department. This role is critical in ensuring customer concerns related to security, suspicious activity, and account irregularities are handled professionally, efficiently, and with the highest level of discretion and care. The consultant will manage queries, process tickets, and escalate...

Our client, a leading UK-based online retail eCommerce business specialising in soft furnishings, is seeking an experienced Customer Services Manager to join their growing team. This is a fantastic work-from-home opportunity for a results-driven leader with a strong eCommerce customer service and remote team management background. The Role : The Customer Services Manager, will be responsible...

- Partner with leadership to build out the Finance & Customer Support department , including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer satisfaction. - Architect and manage end-to-end debit...

Acquire new customers and promote product education.Drive digital adoption and ensure product activations.Cross-sell complementary products and services.Take ownership of customer interactions by identifying and fulfilling their needs.Verify customer identity using internal systems and avoid unauthorized disclosures.Perform required regulatory checks (FICA, POPIA, NCR).Support customers with...

We are a people orientated business that provides outsourced contact center solutions and specializes in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment displays our passion to create a great...

Somerset West: Are you a people-focused professional with a knack for delivering exceptional service? My client, a respected distributor of premium tyre brands in South Africa, is looking for a Customer Service Administrator to join their team in Somerset West. This is an excellent opportunity for someone with a warm, professional manner and a strong customer-first mindset to grow within a...

Press Tab to Move to Skip to Content Link To deliver world class customer service by ensuring all administrative duties are well executed according the business standards and consistently provide support to relevant business units. Actively participate in all business initiatives where sustainable solutions for both internal and external customers will lead to improved customer experience. Be...

Johannesburg, South Africa Job Description Posted Tuesday, July 1, 2025 at 4:00 AM Advanced Call Center Technologies Job Description Call Center Representative - Agent Reports To : Operations Supervisor Department : Operations FLSA Status : Non-exempt Summary : Customer Service Representatives use their excellent communication and interpersonal skills with customers.In this role you...

Our Client is a global leader in customer experience and BPO services, operating globally with over 100k employees. Headquartered in Europe, they serve industries in telecom, finance, and healthcare, delivering innovative, tech-driven solutions including AI-powered customer support. Role Overview As a Customer Service Consultant, you will be the primary point of contact for Dutch speaking...

Assistant Property Manager/Customer Service of Self-Storage Join to apply for the Assistant Property Manager/Customer Service of Self-Storage role at West Coast Self-Storage Assistant Property Manager/Customer Service of Self-Storage Join to apply for the Assistant Property Manager/Customer Service of Self-Storage role at West Coast Self-Storage West Coast Self-Storage has a full-time float...

Job Description Are you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R. With game-changers in over 70 different countries, we celebrate our differences and embrace what...

About Keen At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing,...

The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven ability to report at Board level. They will lead the function, drive customer satisfaction, and foster high performance across the team. Key...