customer experience jobs in Stellenbosch

A leading retail company in Stellenbosch is looking for a dedicated individual to ensure service excellence at the point of sale. The role involves managing operational activities, training shop assistants, and resolving customer queries while maintaining high standards of service. Ideal candidates will have a Grade 12 qualification, relevant retail experience, and possess strong communication...

Overview Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We’re playfully rebellious and always...

A local staffing agency in Stellenbosch is seeking a Service Advisor/After Sales Consultant. This role focuses on enhancing customer satisfaction by providing professional service and effective communication between various departments. The ideal candidate will have at least 2 years of experience in automotive service, strong customer service skills, and a valid driver's license. A competitive...

Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

A luxury spa in Stellenbosch is looking for an experienced SPA RECEPTIONIST / THERAPIST. The ideal candidate will provide excellent customer service, manage bookings, and process transactions. Required qualifications include a National or International Certificate in Beauty Therapy and a minimum of 3 years experience in a professional salon environment. Candidates should be well-groomed,...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

A leading equipment company in South Africa is looking for a candidate specialized in sales and aftersales management. The role involves managing a team, growing market share, and maintaining strong customer relationships. Ideal candidates should have experience in customer management and a proven ability to meet performance metrics. The position emphasizes the importance of customer experience...

A retail company is looking for an administrative support role within the Customer Experience department. The position involves ensuring service level agreements are met, managing reports, and training staff on customer service processes. Candidates should have matric, relevant experience, and leadership training. Strong skills in communication and Microsoft Office are essential for this role,...

A financial services provider is seeking a Branch Manager in Blue Downs to grow the customer base and revenue through strategic execution. The ideal candidate possesses strong leadership skills and a minimum of 5 years' experience in the financial services industry. Responsibilities include managing branch operations, ensuring compliance, and fostering customer relationships. This position offers...

A recruitment agency is seeking a motivated Luxury Retail Consultant in Franschhoek. The successful candidate will deliver excellent customer service, support sales, and ensure smooth store operations. Qualifications include Grade 12 / Matric and 2-3 years of retail experience. Responsibilities involve assisting customers, processing payments, and maintaining stock levels. This role requires...

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

Overview Customer Support and Sales Specialist | Remote (E-commerce Success Specialist) Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue. TalentPop App is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven Customer Support and Sales Specialist—a role where you own the...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. Key...

A leading financial services provider in Bellville seeks a Branch Manager to drive customer engagement and revenue growth. You will lead branch strategy, ensuring compliance and operational excellence while fostering stakeholder relationships. A minimum of 5 years in the industry is required, with a focus on leadership and service management. This role offers ongoing training and a collaborative...

Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

A global retail brand located in Bellville is seeking a Floor Supervisor to support the Store Manager. This role involves enhancing customer experiences and driving store outcomes through effective team engagement, culture development, and operational excellence. The ideal candidate will have a keen commercial eye to spot opportunities and improve results. Join us to make a positive impact...

A leading retail company is looking for a motivated individual to ensure service excellence at the point of sale in Stellenbosch. The successful candidate will manage operational activities, stock, and cash while delivering superior customer service. This role demands strong managerial skills, a Retail/Business Management qualification, and a commitment to customer satisfaction. Join a team where...

A retail organization in Kraaifontein is seeking an experienced Retail Store Manager to lead store operations and drive performance. The ideal candidate will manage staff, achieve sales targets, and ensure exceptional customer service in a fast-paced environment. A National Diploma and at least 4 years of retail management experience are required. If you're results-driven and passionate about...

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...