customer experience jobs in Kempton Park

A leading cosmetics retailer in Kempton Park is seeking an enthusiastic individual to enhance customer experiences and drive store sales. Responsibilities include creating an inviting store atmosphere, managing stock, and adhering to operational standards. Ideal candidates should have a passion for cosmetics and retail, along with a matric certificate. This role offers an opportunity to work in a...

A leading retail company in Gauteng seeks a passionate Beauty Advisor to provide knowledgeable service in beauty and skincare products. Responsibilities include consulting with customers, driving sales, and maintaining merchandise standards. Ideal candidates should have retail experience and a strong understanding of customer service, demonstrating skills in persuasion and interpersonal...

A leading recruitment agency seeks an experienced Store Manager in Alberton, South Africa. The ideal candidate will oversee store operations while providing exemplary customer service through effective staff management and product showcasing. Applicants should have at least 5 years of retail management experience, proficiency in MS Office, and strong communication skills. The role demands...

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...

An established industry player is seeking a socially confident retail associate to enhance customer experiences in a dynamic retail environment. This role involves assisting customers with their purchasing decisions, processing transactions, and maintaining an appealing salesfloor. Ideal candidates will possess strong communication skills and a passion for customer service, ensuring that every...

A prominent financial institution in Johannesburg is seeking a Universal Advisor to enhance customer experience by delivering tailored product solutions. The ideal candidate will possess a completed NQF5 qualification and have 1-3 years of experience in Client Experience and Value Management. This role involves guiding customers towards digital channels, promoting efficient service while ensuring...

A leading financial institution seeks a Contact Center Advisor in Johannesburg. Responsibilities include delivering exceptional customer service, resolving queries promptly, and maintaining expert knowledge of products. The role requires a minimum of a matric qualification and 2+ years of call center experience. The position allows for growth, emphasizing customer satisfaction and continuous...

A reputable banking institution in Johannesburg seeks candidates for a customer interaction role. Applicants should have administration experience in a banking environment, particularly in managing customer queries and inbound calls. Successful candidates will manage calls and electronic communications, ensuring high customer satisfaction. Responsibilities include building relationships,...

A reputable medical technology firm is seeking a leader for Order Management Business Process initiatives. Your role focuses on enhancing customer service capabilities through innovative solutions and process improvements. The ideal candidate will possess a bachelor's degree, over six years of experience in related fields, and a strong emphasis on customer focus and process management....

A leading chemical distribution company in Johannesburg seeks a Customer Service Team Lead to manage a team of representatives ensuring high-quality service delivery and operational efficiency. The ideal candidate will have over 6 years of experience in customer service, with at least 2-3 years in a leadership role. Strong communication skills and proficiency in CRM systems are essential. This...

A leading financial institution in Johannesburg is seeking a Universal Advisor to enhance customer experience through ethical interactions and effective product solutions. Candidates should have a relevant NQF5 qualification in Banking and 1-3 years of experience in Client Experience and Value Management. This role requires excellent communication skills, a customer-centric approach, and the...

A banking recruitment agency in Johannesburg seeks a candidate with 1-2 years of experience in Personal and Business Banking. Responsibilities include engaging customers, driving service excellence, and managing various banking transactions. Candidates should have prior experience in branch banking or contact centres, with significant knowledge of bank processes. The role supports customer needs...

In this role, your primary responsibilities will include: Responsibilities - Deliver post implementation training on our software to both new and existing clients when required - Managing, maintaining, and building existing client relationships - Lead point of contact for all customer account management matters - Providing solutions to new and existing clients - Analysing clients’ systems and...

A leading ICT solutions provider in Johannesburg seeks a Customer Experience Executive to enhance customer engagement and service delivery within their Carrier Solutions Division. The role emphasizes governance, operational excellence, and strategic leadership to drive customer satisfaction. The ideal candidate will have over 10 years of experience in Service Management or Telecommunications and...

A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary We are looking for a highly skilled...

A leading healthcare retail company in Benoni is seeking a passionate Service Advisor to ensure service excellence at the point of sale. You will be responsible for managing operational activities, staff training, ensuring efficient customer service, and maintaining stock security. The ideal candidate has at least 1 year of customer-facing experience in retail or FMCG and demonstrates strong...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...