customer experience jobs

Customer Experience Advisor Support a growing logistics service across Europe hybrid role in CPT Hybrid/Office | R18,000 R25,000 | Netherlands/Belgium hours About Our Client Our client is an entrepreneurial logistics services company operating as a transportation reseller across Belgium and the Netherlands, with expansion plans into Spain. The company supports a franchise network of Shipping...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

Customer Experience Agent yourtown Milton, Brisbane QLD (Hybrid) Customer Service to Call Centre (Call Centre and Customer Service) Casual/Vacation 35.84 Per hour yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. KEY...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : January 29, 2026 Role Description - In this pivotal role, you will transform patient feedback, behavioural data, and operational metrics into actionable insights that drive strategic improvements in service delivery, digital engagement, and overall patient satisfaction across our healthcare ecosystem. If you have a passion for...

Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Absa Fraud Solutions is seeking a dynamic...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

Customer Experience Executive - Arabic Speaking Location: Cape Town, South Africa Contract: Permanent, Full-Time Hours: Sunday - Thursday 8am - 6pm Language requirements: Fluent, business-level written and spoken Arabic and English is essential. Any additional languages will be greatly beneficial. Application Method - Please ensure that you apply with a CV written in English. Role...

Your Purpose... - To inspire people to live active lives - To drive our purpose by providing exceptional experiences for our members. - To provide exceptional in club experiences by using the available tools, digital resources and platforms across the services of digital/ reception/ floor / pool / our studios and our extended leisure areas. Your Duties and Responsibilities... - To deliver the...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join our team in Cape Town, South Africa. WHAT WE OFFER: When you join Maersk, you'll find that the world is your workplace. You'll work in a culturally diverse, stimulating environment, surrounded by...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. KEY...

- - Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : January 31, 2026 Role Description - In this pivotal role, you will transform patient feedback, behavioural data, and operational metrics into actionable insights that drive strategic improvements in service delivery, digital engagement, and overall patient satisfaction across our healthcare ecosystem. If you have a passion for...

- - Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch...

Customer Experience Team Leader Lead and inspire a dynamic customer service team for a growing UK-based logistics business. Cape Town (Remote to start, office-based within 3 months), up to R40,000/month About Our Client Our client is a UK-based logistics and supply business experiencing strong growth, with operations supported by a South African-based team. They are focused on delivering...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...