customer experience jobs in Roodepoort, Gauteng

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

About Us: We're a fast-growing women's wellness brand committed to honest nutrition, education, and community. Role Overview: We are seeking a Customer Experience Executive to go beyond answering queries. You will shape the customer journey using empathy, data, and insights. Key Responsibilities: - Respond to customer enquiries via email, social platforms, and DMs - Provide guidance on...

Location- South Africa - Johannesburg- Travel required- No travel is expected with this role- Job category- Marketing- Relocation available- This role is not eligible for relocation- Job type- Professionals- Job code- RQ069311- Experience level- Intermediate Job summary Entity:Customers & ProductsJob Family Group:Marketing GroupJob Summary:The Customer Experience Coordinator (CEC) is a member...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

Listing reference: track_001478 Listing status: Online Position summary:Industry:IT & Internet Job category:Customer Service Location:Randburg Contract:Permanent Remuneration:Market Related EE position:Yes Introduction:Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all...

Capsicum Culinary Studio Rosebank Campus has an exciting opportunity available for an intern looking to broaden their skills and experience and gain valuable exposure in the Hospitality Industry. Duties and Responsibilities:1. Manage the front of house duties at the welcoming area of the campus and answer telephonic calls in a professional manner and route call to the required...

Our Mission Our mission is to accelerate the mass-market global adoption of consumer biotech products so that every human can live at least 100 healthy years. Our immediate focus is tackling excess bodyweight by increasing global access to GLP-1 medications, helping address obesity at scale. To do this, we are building an AI-powered clinical operating system that enables consumer brands to...

Olá! Are you ready to embark on a vibrant journey with one of the leading travel companies in the world? We’re on the lookout for an enthusiastic Portuguese speaking Marketing Customer Experience Associate to join this team at their energetic offices in the heart of Johannesburg, South Africa! If you have a passion for marketing and providing unforgettable customer experiences, then this is the...

About Nintex:At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing,...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...

EC Security is seeking an experienced and results-driven Customer Care Manager to oversee the Customer Care Department and ensure a high standard of service delivery across the business. This role is responsible for managing client interactions, resolving complaints, overseeing cancellations, and ensuring that all customer concerns are handled professionally, efficiently, and in line with...

Company Description WNS Global Services manages and operates business processes for leading global organizations. The organization custom-designs, implements and operates over 400 processes, many of them end-to-end, working as an extension of the client's enterprise. WNS has comprehensive industry based business units focusing on different work streams. Job Description - Provide a reliable and...

, permanent Position: Customer Service Representative Job Description: We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer service to our clients and ensuring their satisfaction with our products and services. Key Responsibilities: - Respond to...

Company: The Boyd Group Job Description: The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team. Key Job Responsibilities - Ensure consistent execution of WOW (Wow Operating Way) plan. - Schedule appointments for...

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future...

Are you ready to embark on a vibrant journey with one of the leading travel companies in the world? We’re on the lookout for an enthusiastic Spanish speaking Marketing Customer Experience Associate to join this team at their energetic offices in the heart of Johannesburg, South Africa**! If you have a passion for marketing and providing unforgettable customer experiences, then this is the job...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

Listing reference: track_001479 Listing status: Online Position summary:Industry:IT & Internet Job category:Customer Service Location:Randburg Contract:Permanent Remuneration:Market Related EE position:Yes Introduction:Job description:Implementation of customer experience strategic objectives- Responsible for creating a comprehensive Customer Experience strategy to guide the Customer...