customer experience manager jobs in Durban

Division Capsicum Culinary Studio Business Unit Durban Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service LOCATIONDurban Campus OVERALL PURPOSE OF THE JOB To ensure a student-centric environment that delivers a holistic experience aligned with the brand promise. The role supports academic and operational excellence through...

Your Purpose...- To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable- To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day- The...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

Are you a passionate and detail-driven professional ready to make a real impact? Join us as a Customer Service Manager, where you’ll take the lead in ensuring smooth, accurate, and timely communication between our stores, distribution centers, and transport teams. Your role will be essential in delivering exceptional service by managing orders, ETAs, store queries and helping us create a seamless...

KwaZulu Natal, Durban- 800K plus benefits Responsible for the Ecommerce Brand Growth Model with combination of Brand Management, Trade Marketing & Performance Marketing. Responsible for creating consumer experiences across all eCommerce touchpoints for the country Principle Accountabilities- Develop and Manage Category Strategic Marketing Plan in E-Commerce; including eNPD- Work closely with...

Line Manager responsible for: - Operational management of Customer Engagement team (3 members) - Ensure high standard of internal and external support are developed and maintained - Maintain team KPA docs - Review and sign off team leave and ensure it's recorded correctly - Ensure team are upskilled to produce required output - Ensure team processes, checklists and SOPs are documented and are...

Overview Hire Resolve’s client is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics industry in KZN. The role will involve managing and developing relationships with customers to ensure the highest level of customer satisfaction and retention. Responsibilities: Develop and maintain relationships with key customers in the electronics...

Durban-South Africa-Operations-40 hoursDescription ofthis vacancy:Start your career as an Customer Service Manager at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance.As a Customer Service Manager you will build together with...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Campaign Manager takes pride in providing the best...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 11, 2026 Job description Learners will be placed into one of the following departments according to their qualification and experience: - Credit - Insurance - Sales - Learning and Development Duration: - Successful candidates will be expected to enter a 12-month learnership contract effective 1 March...

ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...

Currently in search of a Financial Accountant who will be responsible for preparing financial reports for the assigned business units Qualifications, Experience & Competencies Minimum Qualifications - B. Com Accounting or related qualification - Completed Articles Experience and Knowledge required - Minimum of 4 to 6 years' experience in a similar role. - Experience in Insurance or Financial...

Gigpros Direct Marketing is a dynamic retail company seeking a friendly and enthusiastic Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, meeting sales targets, and maintaining a high level of product knowledge. Job Description: - Provide exceptional customer service and ensure a positive shopping experience for...

We are looking for a skilled and reliable Code 11 or Code 14 Driver in the surrounding INK Area (KwaMashu, Inanda, and Ntuzuma). Minimum Requirements: - Valid Code 11 or Code 14 driver’s license with a valid PDP - At least 3 years of traceable driving experience (including trailer work) - Proven experience handling trailers safely and efficiently - Clear criminal and driving record - Must be...

Additional InformationJob Number25014113Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth...

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Minimum requirements: - Strong knowledge of customs procedures, tariff classification, and valuation rules. - Familiar with import/export documentation requirements. - Minimum Matric / Grade 12 (essential). - Diploma/Certificate in Customs Clearing, Logistics, or International Trade (advantageous). - Minimum 35 years experience in import customs clearing. - Accredited Customs Practitioner is an...

Currently in search of a Financial Accountant who will be responsible for preparing financial reports for the assigned business units Qualifications, Experience & Competencies Minimum Qualifications - B. Com Accounting or related qualification - Completed Articles Experience and Knowledge required - Minimum of 4 to 6 years’ experience in a similar role. - Experience in Insurance or Financial...