customer experience manager jobs in Midrand

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

REQUIREMENTS - Matric, bachelor’s degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field – Highly Advantageous - 3–5 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You'll lead a diverse team of four and...

REQUIREMENTS Matric, bachelorâs degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field â Highly Advantageous 3â5 years of experience in managing sales, customer service, technical support or help desk teams Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles Strong leadership and...

Are you a results-driven leader with a passion for service excellence and team development? Our global client, a leader in operating systems with a growing Midrand presence, is seeking a hands-on Customer Service Manager who can work independently, mentor teams, and drive continuous improvement in service delivery. You'll join a dynamic management team during an exciting expansion phase. The role...

Our client in the liquor industry is seeking a Customer Marketing Manager – Spirits to join their team in Midrand, Gauteng. This role is pivotal in driving the growth of premium spirit brands through the development and execution of customer-focused marketing campaigns. Key Responsibilities includes: - Align customer marketing plans with brand objectives to ensure seamless execution across...

Job Description Coca Cola Beverages South Africa has an exciting opportunity in the Sales & Marketing Department. We are looking for seasoned individual with necessary skills & experience for a Customer Marketing Manager role.

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives,...

Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in the commercial department. We are looking for a talented individual with relevant skills and experience for a Customer Manager role, which is based in Midrand. The successful candidate will report directly to the Key Accounts Director.

Requisition ID Posted 11/24/2025 - Customer Development/Sales - South Africa - Gauteng - Midrand - Colgate-Palmolive - Travel - 50% of time - On-site No Relocation Assistance Offered Job Number # Midrand, Gauteng, South Africa Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin...

Overall, Purpose of the Job: To effectively manage the Inbound Client Services Department in terms of Client Liaison, Client Communications, Client assistance, Client Retention and administration. Dealing with client complaints/queries and management of Inbound Agents and Supervisors as well as new business and Technical. Driving organic growth in the business through new sales appointments...

Gauteng, Centurion** (Negotiable) CLC is currently recruiting for a Customer Experience Centre Manager. The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth...

Additional InformationJob Number25173626Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa, 1685ScheduleFull TimeLocated Remotely?NPosition Type Non-Management*Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience...

Listing reference: track_001478 Listing status: Online Position summary:Industry:IT & Internet Job category:Customer Service Location:Randburg Contract:Permanent Remuneration:Market Related EE position:Yes Introduction:Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all...

Capsicum Culinary Studio Rosebank Campus has an exciting opportunity available for an intern looking to broaden their skills and experience and gain valuable exposure in the Hospitality Industry. Duties and Responsibilities:1. Manage the front of house duties at the welcoming area of the campus and answer telephonic calls in a professional manner and route call to the required...

Our client in Centurion is seeking a vibrant and resourceful Customer Service Associate to join their team! In this role, you will be the face of the company, providing exceptional customer service and ensuring a positive experience for every interaction. Key Responsibilities:Resolve customer complaints effectively, utilizing exceptional conflict resolution skills to reach positive...

Gauteng, Centurion** CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and smooth operating of the CEC. Minimum...

Overall, Purpose of the Job: To effectively manage the Call Centre Outbound Recon Sales and Client retention teams. Achieving CCC KPI’s and Targets. Dealing with client complaints/queries and management of staff. Minimum Qualifications and Experience: - Grade 12 - Tertiary qualification or Internal leadership qualification - Relevant experience, and proven track record, in Contact Centre with...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

Listing reference: track_001479 Listing status: Online Position summary:Industry:IT & Internet Job category:Customer Service Location:Randburg Contract:Permanent Remuneration:Market Related EE position:Yes Introduction:Job description:Implementation of customer experience strategic objectives- Responsible for creating a comprehensive Customer Experience strategy to guide the Customer...