Customer Experience Agent jobs in Durban

Division Capsicum Culinary Studio Business Unit Durban Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service LOCATIONDurban Campus OVERALL PURPOSE OF THE JOB To ensure a student-centric environment that delivers a holistic experience aligned with the brand promise. The role supports academic and operational excellence through...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

Job Specification: German Speaking Customer Service Advisor Department: Customer Services | Location: UmhlangaWorking Hours: 8 am - 10 pm (Rotational shifts)Shift Pattern: Monday - Sunday (Required to work 5 days on and 2 days off) Salary Breakdown: - Component_ - Amount_ Annual Salary R288,000 Transport Allowance R400 Medical Insurance Employee + 2 Dependents Pension Fund 5% Employer...

RESPONSIBILITIES: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure that administrative duties are accurate and timely. - Solve complex problems through...

Debt Review company based in Bluff, is looking for Sales Consultants. Debt Review Experience with excellent telephone etiquette. Responsibilities include: Identifying potential clients, understanding their financial situation and guiding them through the benefits and processes of debt review. What we're looking for: 12 months Outbound Call Centre Experience in Sales is a must. Debt Review...

ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...

Gigpros Direct Marketing is a dynamic retail company seeking a friendly and enthusiastic Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, meeting sales targets, and maintaining a high level of product knowledge. Job Description: - Provide exceptional customer service and ensure a positive shopping experience for...

MAIN JOB PURPOSE:Overview:Attracts customers by creating and delivering valuable content and personalized experiences. Forms connections that our customers are looking for and solves their problems. Gains valuable insights on the end-to-end customer experience and drives growth strategies for UFS.JOB SUMMARY / RESPONSIBILITIES:- Drives the full Operator Lifecycle for all key operator segments.-...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

We are seeking full-time Call Centre Agents who are well educated, professional and fluent in English to join our dynamic team. Working Hours: - Monday - Friday 11:00-15:00 SAST - Monday - Friday 17:00-21:00 SAST Duties and responsibilities: - Call customers using our database and referral leads - Provide information regarding our products and services - Actively market our products and...

At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...

Are you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for you! Responsibilities: - Provide comprehensive...

CXAiis a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions. Our mission is to deliver elevated customer experiences to our...

CALL CENTRE SALES AGENTS NEEDED! Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + Commission Do you have the gift of conversation and a passion for sales? Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with...

Outbound sales agents required for Legal and Tax, Min one year call center experience is necessary. Earning potential is endless as we give you a lucrative basic as well as uncapped commission. Also, part of the package is a quarterly and annual bonus

We are looking for money-driven Durban SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you’ll: - Call pre-qualified clients existing and new customers to sell variety of Telco and Data products & services. - Offer professional advice to clients for upgrades. -...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent...

RESPONSIBILITIES: - Drive the operational agenda by providing daily direction and communication to Agents to ensure that daily and weekly targets are met - Provide appropriate direction and dispute resolution for workplace problems - Maintain service levels, key performance indicators and performance management - Communicate & report accurate performance metrics to the respective department...

Call Centre Agent Area; Durban - Northern suburbs Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is provided Our client is seeking a well groomed and well spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have a very...

Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...