contact centre agent jobs

Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you! Requirements: - Matric (Grade 12) - Diploma in Travel & Tourism - Minimum 2 years of contact center...

About the Role – Contact Centre Sales Agent As a Contact Centre Sales Agent, you will engage with consumers regarding their financial wellbeing. Your role is to qualify clients, explain the process, and convert interest into completed applications, all within a strictly NCR-regulated environment. You will be supported by experienced Team Managers, structured onboarding, ongoing coaching, and...

Contact Centre Agent – Durban (Supporting UK Customers) Full-Time | Office-Based | Durban, South Africa We are looking for a proactive and customer-focused Contact Centre Agent to join our Durban team, providing exceptional customer service and sales support to our UK-based clients. This role is ideal for someone who is passionate about delivering high-quality service, enjoys building customer...

MAIN PURPOSE OF JOB:QUALIFICATION & EXPERIENCE: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact centre, of which technical experience would be necessary - Continuous Improvement experience beneficial CUSTOMER FOCUS- Handle Queries and Complaints for both Dealer and In-House customers- If complaints need to be escalated to other...

Contact Centre Agent Jones Radiology Adelaide, SA Customer Service - Call Centre (Call Centre & Customer Service) Casual/Vacation, Full-time, Part-time Add expected salary to your profile for insights About Us Jones Radiology is a doctor-owned and operated medical imaging practice with a century of expertise in diagnostic and interventional radiology across South Australia and Alice...

The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue. These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or receiving inbound calls from interested...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Job ID:13832Position Type:Full-TimeJob Function:Call CentreWorkplace Type:Division:TFG Financial ServicesProvince:Western CapeLocation:Cape Town NorthSuburb:Parow (Parow)Position Description:Contact Centre Agent: Telemarketing Publishing (108 Flexi) Are you energetic, self-motivated, share our passion for service and want to join our dynamic Publishing Telemarketing team? If you answered “Yes”,...

Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. With strong communication and organizational skills, you'll deliver exceptional service...

Main job purpose Provide exceptional customer service to all PG Glass customers both internal and external in line with the Company's High Performance Network strategy so as to ensure the achievement of set Key Performance Indicators. Main Objective Provide exceptional customer service, by maintaining quality service levels in line with Key Performance Indicators, through efficient and...

We have an exciting opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: - Customer relationship building management - Provide customers with product and service information - Problem solving tasks during shift - Handle and take full responsibility for customer related queries Key Competencies and Skills- Strong verbal and written communication...

FIXED TERM CONTRACT ENDING ONE DAY AFTER THE LOCAL GOVERNMENT ELECTION IN 2026- Conducting high quality interviews and interactions with voters- Quality capturing of data collected in the contact centre and in the field- Accurate tracing of voter informationMinimum requirements:- National Senior Certificate or equivalent- Proficiency in English and at least one other national language- Relevant...

Marie Stopes SA is recruiting for Contact Centre Agents.A key success measure will be the ability to assist clients with bookings and facilitate the payment process for services offered by Marie Stopes South Africa.SKILLS AND COMPETENCIES- Communication: Excellent verbal and written communication skills, strong active listening, and the ability to project a professional image and tone over the...

The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...

Your Purpose....- The purpose of this role is to sell to prospects in line with the sales strategy and to support the business goals- Do the best work of your life by enabling experiences that help people live an active life- To make exercise irresistible- To focus on giving members an irresistible experience Your Duties & Responsibilities- To always do your bit towards achieving our strategic...

Job description Requirements § Matric is compulsory § Strong communication skills § Presentable § Clear criminal record Duties and Responsibilities - Answering phones from customers professionally and responding to customer inquiries and complaints - Researching required information using available resources - Handling and resolving customer complaints regarding product sales to customer...

Dotsure Motor Accounts Handler – George, Western Cape Join the Dotsure Team, as our office bound Business Developer! Do you love the art of “doing a deal? And do you thrive on building strong business relationships? Do you like the idea of networking and making a positive impact to all the Business Partners you work with? What about having an interest in all things car related; like M3’s ,...

Position: Contact Centre Outbound Sales Agent (Line 2)Location: Cape Town, Western Cape Overall Purpose of the Job:The incumbent will be required to ensure that all moving cancellation requests received are processed as per the customer’s requirement and in line with the Company's standard operating procedures with the main focus on ensuring maximum customer retention. Minimum Qualifications...

Are you energetic, self-motivated, share our passion for service and want to join our dynamic Financial Services Telemarketing team? If you answered “Yes”, then this is the perfect position for YOU! Your main responsibilities would be to: - Market and sell TFG Life Insurance products to new and existing TFG customers. - Make outbound calls to potential customers to introduce our range of...

MAIN PURPOSE OF JOB: Support and provide superior service to internal and external customers QUALIFICATION & EXPERIENCE: - Matric/ Grade 12 - Computer literate (MS Office, Listener, Outlook) - Minimum 2 years experience within a contact centre of which technical experience is advantageous DUTIES AND RESPONSIBILITIES - Booking and scheduling of service calls for technicians - Coordinate...