Contact Center Agent jobs

Outbound sales agents required for Legal and Tax, Min one year call center experience is necessary. Earning potential is endless as we give you a lucrative basic as well as uncapped commission. Also, part of the package is a quarterly and annual bonus

ABOUT THE ROLE The Multi-Skilled Agent is the first point of contact between Leroy Merlin South Africa and its customers across multiple service channels. The role is responsible for delivering effortless, high-quality service by handling queries efficiently and with empathy. Agents ensure accurate ticket management in Zendesk and adapt quickly to evolving customer service technologies and...

International Contact Center Agent (UK) Mango5 is one of the top BPO Outsourcers in South Africa, offering outsourced services to local and international clients. Our office in Cape Town has a rich history of delivering best-in-class BPO services. We are looking for a highly driven, focused, and detail-oriented Customer Service Administrator for one of our new award-winning clients specializing...

Job Advertisement: Contact Center Sales AgentAre you a dynamic and persuasive communicator? Do you thrive in a fast-paced environment where customer satisfaction is key? We are currently seeking enthusiastic individuals to join our team as Contact Center International Sales Agents.Contact Center International Sales Agent UK business hours. Shift times 9am till 18:30 Mon - Fri (No Saturday...

The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Key responsibilities may include but are not limited...

Looking to aggressively accelerate your career on 2025 ?If so we want to talk to you, We are one of the top companies globally in our market vertical. In 2025 were on schedule to double our team size....Job Overview:We are seeking a presentable and target driven acquisition agents to join our call centre and provide support across the sales department.You will be reaching out to potential clients...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic and experienced Fixed-Term Onsite Contact Center Supervisor to oversee...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

First-level manager responsible for the performance, coaching, and development of a team of agents . Tasks Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. * Handle and de-escalate calls from highly frustrated or challenging customers. * Conduct regular 1:1 performance reviews and create development plans for team members. * Ensure...

Company DescriptionWe require the services of a Quality Assessor to join our new sales team. The main purpose of this job is to perform quality control audits to evaluate accuracy and effectiveness of operations. We are looking for professional, high performance individuals, with attention to detail, accuracy, and problem-solving skills to manage and monitor quality for all processes.- Conduct...

Job Description Job Description: We are seeking a forward-thinking Contact Center Architect to lead the design and implementation of cutting-edge cloud-based contact center solutions. This role plays a critical part in shaping the future of customer experience by leveraging modern architectures, AI technologies, and multi-channel capabilities. Responsibilities Lead the design and...

Contax360 BPO Solutions is a global leader in contact center services, offering exceptional customer care across diverse markets. We are expanding rapidly and seek an experienced Senior Operations Manager to oversee and optimize operations across our locations in Jamaica, the United States, and South Africa. Now hiring for: Senior Operations Manager Role Overview As Senior Operations Manager,...

Full job descriptionCallx1 focuses on the gaming industry and has its Headquarters based in Claremont. Environmentally we a high energy driven environment. We have one of the highest most rewarding renumeration structures in our industry.Join Our Team as an Outbound Sales Agent!Are you a driven and enthusiastic individual with a passion for sales? Callx1 is hiring. If you looking for a face...

Senior Operations Manager – BPO / Contact Centre Role Overview We are seeking an experienced Senior Operations Manager to lead and optimise large-scale contact centre operations within a high-performance BPO environment. This role carries full accountability for operational delivery, client SLAs, people performance, cost control, compliance, and continuous improvement across multiple campaigns...

Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you! Requirements: - Matric (Grade 12) - Diploma in Travel & Tourism - Minimum 2 years of contact center...

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us – your success is our success! Neo Group is seeking a motivated and customer-oriented...

Call Center Sales Agents Required Requirements: - Matric - Well Spoken. - Must have a basic understanding of a computer. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist skills. - Possess exemplary customer service skills. - Self-motivated and...

JOB SUMMARY The Sales Agent at P3 People is responsible for initializing and managing relationships with customers, serve customers by selling products and meeting customer needs, converting leads to sales, planning and organizing daily tasks. Responsibilities & Duties The responsibility of the Sales Agent/Consultant is to convert leads to sales, ensuring quality on calls, pose accurate...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...