Technical Support Analyst jobs in Cape Town

ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...

Overview: Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making...

Key Responsibilities End-User Support · Handle incoming calls and respond to support emails about product malfunctions (screens, hardware, and content). · Log all issues accurately Cloud Base system and escalate where necessary. · Build and maintain strong relationships with end-users through clear and professional communication. Monitoring & Troubleshooting · Conduct reactive monitoring of...

Technical Business Analyst required in Cape Town. PBT Group is seeking a highly analytical Technical Business Analyst with strong Power BI expertise to support a dynamic team within the reinsurance and regulatory reporting space. This role is ideal for someone who can bridge the gap between business needs and visual data insights, translating complex business requirements into clear, impactful...

We're looking for a Technical Business Analyst who will be responsible for providing technical analysis and expertise for business-specific applications and interfaces. This role is a critical bridge between business stakeholders and development teams, translating high-level business requirements into detailed technical specifications, user stories, and system solutions. With deep expertise in...

A global information services provider in Cape Town is seeking an Intermediate Data Analyst to drive the success of their Strategic Data Platform. The role involves defining and analyzing data platform requirements, collaborating with various teams, and producing necessary documentation. Candidates should have experience in business analysis and technical understanding of APIs and data contracts,...

Overview We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment,...

A leading customer experience company is seeking Technical Support Specialists to assist users of sensory equipment. This role requires C1/C2 Dutch proficiency and at least 2 years of technical support experience. Responsibilities include troubleshooting, guiding users through technical issues, and ensuring documentation meets medical device quality standards. Join us in a remote work environment...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

A leading technical solutions provider in Cape Town seeks a Technical Support Specialist to provide first-line support to customers. You will diagnose basic product faults and support engineering teams in resolving issues. The ideal candidate holds a relevant electrical qualification and has at least two years of experience in technical support. Effective communication and a methodical approach...

A leading technology company in Cape Town is seeking an experienced support specialist. This remote role involves providing first-class technical support to a global customer base while collaborating with cross-functional teams. The ideal candidate will have at least two years in technical support, excellent communication skills, and a proactive approach to problem-solving. Join a dynamic team...

A leading LMS technology company is looking for a support specialist to join their operations team. The role involves providing exceptional technical support to clients globally, collaborating with teams to enhance customer experience, and maintaining IT systems. Ideal candidates should have experience in customer support and technical troubleshooting, with strong communication skills. This...

As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Advisor. Before delving into the details of this role, let us¤ explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? At Sigma, we stand out and were acknowledged in May 2023 by the Sunday Times as one of the Best Places to...

Dutch Technical Support Specialist II Role Details Location: Cape Town, South Africa Work Arrangement: Work from home Type of Support: Phones and emails Contract Duration: Full-time Work Schedule: 8:00 am - 5:00 pm CET Two consecutive days off Expected Start Date: February, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise...

Role Details Location: Cape Town, South Africa Work Arrangement: Work from home Type of Support: Phones and emails Contract Duration: Full-time Work Schedule: 8:00 am - 5:00 pm CET Two consecutive days off Expected Start Date: February, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new...

Tier 1 Service Desk Engineer (Technical Support & Projects) Location: Century City, Cape Town Employment Type: Full-time About the Role Our client is looking for a technically strong Tier 1 Engineer to provide first‑contact support, assist with projects, and help maintain stable IT environments. This role involves hands‑on troubleshooting, ticket management, basic implementations, and...

Role Details Type of Support: Omnichannel (Email, Chat, and Phone Support) Contract Duration: Permanent Work Schedule: 8:00 AM to 5:00 PM, CET | Two (2) consecutive days off Work Type and Location: Remote, South Africa About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and...

About Fuse Universal We're Fuse. Our mission is to transform the way people learn and grow at work. Since launching in 2008, our award‑winning, AI‑powered platform has helped global brands like Jaguar Land Rover, Macmillan, Hilti, and Lotus Cars to unlock the knowledge within their teams, creating everyday learning moments that drive real impact. With a passionate, diverse team of over 100...

Role Details Type of Support: Omnichannel (Email, Chat, and Phone Support) Contract Duration: Permanent Work Schedule: 8:00 AM to 5:00 PM, CET | Two (2) consecutive days off Work Type and Location: Remote, South Africa About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new standard in CX and...

Location: Cape Town, South Africa Work Arrangement: Work from home Type of Support: Phones and emails Contract Duration: Full-time Work Schedule: 8:00 am - 5:00 pm CET Two consecutive days off Expected Start Date: February, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new standard in CX and...