Technical Support Analyst jobs

ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...

Overview: Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ Kerridge Commercial Systems is a market leader in the development and provision of trading and financial software environments...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

What Youll Be Doing: - Deliver first- and second-line support for in-house developed applications and core infrastructure - Troubleshoot issues within Microsoft Azure environments (e.g., AAD, VMs, and storage accounts) - Perform day-to-day server support and maintenance - Log and resolve service requests through a structured ticketing system - Provide clear, helpful technical support via Teams...

Key Responsibilities End-User Support · Handle incoming calls and respond to support emails about product malfunctions (screens, hardware, and content). · Log all issues accurately into ServiceNow and escalate where necessary. · Build and maintain strong relationships with end-users through clear and professional communication. Monitoring & Troubleshooting · Conduct reactive monitoring of...

Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business incidents and requests are resolved...

Requirements: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business incidents and requests are resolved within the SLA / OLA...

Requirements: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business incidents and requests are resolved within the SLA / OLA...

The Technical Business Analyst will play a critical role in the delivery of complex technology implementation initiatives across the firm. The role requires a high-calibre generalist who combines strong analytical capability with hands-on experience of technology platforms, data, and systems integration. The successful candidate will work closely with business stakeholders and technology teams...

Technical Business Analyst Empower smarter business decisions through data and software innovation. Durban (Office Based) | R35 000 - R45 000 About Our Client Our client is a forward-thinking software solutions company developing intelligent business and data management platforms for a range of industries. They specialise in transforming complex processes into streamlined digital systems that...

Our client is a South African fintech shaping the future of residential real estate. Their switching platform connects mortgage originators and banks, and they’re now expanding across the full mortgage value chain. As they grow, they’re looking for talented people who thrive at the intersection of business and technology. They are seeking a Technical Business Analyst who can bridge the gap...

Senior Data & Technical Marketing Analyst My client is committed to turning data into actionable insights that shape healthcare strategy and innovation. With our new AWS data platform enabling advanced analytics, we are seeking a Senior Data & Technical Marketing Analyst to strengthen our client-facing analytics and technical marketing capability. This role will sit at the intersection of data...

PBT Group is seeking a highly analytical Technical Business Analyst with strong Power BI expertise to support a dynamic team within the reinsurance and regulatory reporting space. This role is ideal for someone who can bridge the gap between business needs and visual data insights, translating complex business requirements into clear, impactful dashboards and reports. Key Responsibilities: -...

Technical Project Manager and Systems Lead Data Analyst AAR Consulting Group P/L Sydney NSW (Hybrid) Business/Systems Analysts (Information and Communication Technology) Contract/Temp 1,300 to 1,456 day inclusive of super or plus GST Our client is a high profile NSW government department that is dedicated to growing primary industries and supporting regional economic development Role...

Technical Business Analyst (Contract and Permanent) Intermediate-Senior On-site role in JHB. Flexible working hours Role Overview: We are seeking a highly motivated Technical Business Analyst/Developer with a strong logical mindset and a systematic approach to problem-solving. The ideal candidate will be passionate about delivering high-quality solutions and driving innovation. This role...

12 month contract Minimum requirements: - Oracle, SQL Server - Web Methods - Web Services - Automation I Scheduling tools / frameworks - SOA - SWL - SharePoint - SQL Server Integration Services - SQL Server Reporting Services - Microsoft knowledge (CSF, CCF, etc) - Working knowledge of APl-based services (e.g REST, SOAP) - Understanding of basic integration concepts - Basic knowledge of the...

Key Responsibilities End-User Support · Handle incoming calls and respond to support emails about product malfunctions (screens, hardware, and content). · Log all issues accurately Cloud Base system and escalate where necessary. · Build and maintain strong relationships with end-users through clear and professional communication. Monitoring & Troubleshooting · Conduct reactive monitoring of...

Job Experience & Skills Requirements: - Bachelor's Degree in Computer Science, Information Systems, or a related field. - Proven experience as a Technical Business Analyst, preferably in the insurance or financial services sector. - Strong understanding of software development life cycle (SDLC) methodologies, such as Agile or Waterfall. - Proficient in gathering and documenting business...

ENVIRONMENT: PLAY a pivotal role in enhancing clients reporting experience by gathering business requirements and generating detailed specifications to implementing robust solutions and resolving queries as the next Technical Reporting Analyst wanted by an Independent Asset Management Firm. As a key member of the team, you'll leverage technologies like data warehouses, MS SQL Server, Python, and...