Support Team Manager jobs in Tokai

Project Manager - Technical Support Team Join to apply for the Project Manager - Technical Support Team role at Stock2Shop Title: Project Manager - Technical Support Team Location: Hout Bay, Cape Town Department: Technical Support Reporting to: Project Manager Other Key Internal Relationships: Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Seniority...

We're seeking a motivated individual with a degree (or equivalent experience) and strong organisational skills to join us as the Programme Support Team Manager for our in‑house team. This is a fantastic opportunity to develop leadership skills in a supportive environment, managing a team that delivers high‑quality programme support. Responsibilities Supervise and support a small team to deliver...

Our client has an opportunity available for a Sales Support Team Manager based in Cape Town. Requirements: - Fluent in English. - Matric - 4+ years administration in a call centre environment and call centre experience- essential. - Knowledge of sales back-end processes- essential. - Knowledge of the ISP industry and products would be advantageous. - Customer service...

SUMMARY POSITION INFO Role Purpose The Support Agent Team Leader oversees the day-to-day performance of the support team, ensuring exceptional customer service, efficient query resolution, and data-driven improvement of service delivery standards across operations. Key Responsibilities - Team Leadership : Supervise, coach, and motivate support agents to achieve individual and team...

Overview Role Purpose: The Support Agent Team Leader oversees the day-to-day performance of the support team, ensuring exceptional customer service, efficient query resolution, and data-driven improvement of service delivery standards across operations. Key Responsibilities - Team Leadership: Supervise, coach, and motivate support agents to achieve individual and team performance goals. -...

Customer Support Team Lead Yoco was founded in - , and we've been breaking down barriers, unlocking economic opportunities and opening commerce for people to thrive ever since. We're the payments provider for over , self-employed, and process over US$3 billion annually. We have ± team members globally, all with a bias for boldness and a passion for simple, progressive solutions. We believe in...

Yoco, founded in 2015, has been breaking down barriers, unlocking economic opportunities, and opening commerce for people to thrive. We are the payments provider for over 200,000 self‑employed professionals and process over US$3 billion annually. With approximately 350 global team members, we pride ourselves on boldness, passion for simple progressive solutions, and a commitment to uniting...

Role Purpose: The Support Agent Team Leader oversees the day-to-day performance of the support team, ensuring exceptional customer service, efficient query resolution, and data-driven improvement of service delivery standards across operations. Key Responsibilities: - Team Leadership: Supervise, coach, and motivate support agents to achieve individual and team performance goals. - Customer...

Overview Wynberg, South Africa | Posted on 04/19/2022 BOOMERANG MARKETING SA is a call centre successfully providing Business Processing support to local & international clients since 2005. We boast a warm, employee-focused environment, including a company value of "Having Fun". Being forward thinking and stable, we've adapted with strength to all 2020 has brought, continuing to grow existing...

Customer Support & Player Protection Team Lead Location: Cape Town Industry: Online Gaming & Sports Betting About the Role Are you ready to take the lead in shaping world-class customer support while protecting players in one of the most dynamic industries? Our client is searching for a Customer Support & Player Protection Team Lead to join their Cape Town team. This role sits at the heart of...

We're looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD. The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets. We are aiming for speed, efficiency, increase in quality service delivery that makes a positive impact on our...

An exciting opportunity exists for an experienced Team Leader to lead a team of Service Desk Agents at this dynamic international ISP Main Responsibilities: - Monitoring the queues and assign the incidents before missing Response time SLA - Act as the main SPOC of the offshore team to cascade process updates and information. - Mentoring of all new or current Service Desk as needed and coaching...

Team Leader Supported Hosted Employment Support people with disability in a medical packaging/quality control environment Permanent part-time (36 hrs/fortnight) role in Eight Mile Plains with independent leadership Use clean room, PPE, and quality control skills daily About the Role: Are you ready for a truly unique leadership opportunity? As a Supported Hosted Team Leader with Endeavour...

Emerging Travel Group (ETG) is a travel-tech company that owns six brands: RateHawk, ZenHotels, Ostrovok.ru, Ostrovok B2B, Roundtrip and Ostrovok Komandirovki. 12 years ago we exploded into the travel industry and since then have been pushing our way to global leadership — we have representatives in 24 countries around the world and you can book our travel services on ETG sites in 220...

Job Advert Summary:Who we are:PPS Investments is part of the PPS Group, which for over 8 decades has been the trusted financial partner for graduate professionals in South Africa. Unlike a company that is listed on a stock exchange, PPS belongs to its members and operates under the ethos of mutuality. This means that qualifying members can exclusively share in the profits of the Group, through...

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 190 stores across the country. Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Hout Bay. If you want to join our team, these are a few of the key areas that you will need to be responsible...

Key Responsibilities- Ability to manage people (staff compliment of 30+)- Compliant with policies and procedures- Results driven- decision maker- Willing to work shifts- Diligent about security measures Qualifications and Requirements- Matric (grade 12)- Driver’s license- Computer Literate Skills and Experience- Knowledge of Arch (retail system) and MI9 (advantageous)- Understanding of Retail...

Overview The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Principal Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will...

Our client is seeking an experienced Customer Service Leader to enhance the team’s capability in handling customer complaints effectively with a customer first approach. The ideal candidate will possess strong leadership skills, with a background in team management and a proven record of delivering exceptional customer service. While driving continuous improvement based on the feedback received...

Canonical Cape Town, Western Cape, South Africa Join or sign in to find your next job Join to apply for the Content marketing team manager role at Canonical Canonical Cape Town, Western Cape, South Africa 1 month ago Be among the first 25 applicants Join to apply for the Content marketing team manager role at Canonical Get AI-powered advice on this job and more exclusive...