Support Team Manager jobs in Simon's Town

A dynamic customer service company based in Cape Town is seeking a German Customer Service Associate to join their team. In this role, you will handle escalated customer cases, ensuring excellent service and resolution. Ideal candidates should have a minimum of six months of Call Centre experience and be proficient in German. The position offers a competitive salary of R20,000 per month along...

A leading software company in South Africa is hiring a Support Operations Project Manager to oversee technical support operations and manage enterprise-level customer projects. The ideal candidate will have 2-3 years of project management experience within SaaS or software environments, demonstrating strengths in customer escalations and cross-functional team coordination. Join a dynamic...

Job ID: 54056Date Posted: Posted 5 hours agoLocation: Kenilworth - Cape TownJob Title: SUPPORT SERVICES MANAGER - KENILWORTH - CAPE TOWN - WESTERN CAPE Support Services Manager, Head Office in Kenilworth, Cape Town. We are looking for a resourceful individual with good organisational and project management skills to join our team!! Purpose of the Role The Support Services Manager is...

Hire Resolve's client in the renewable energy industry is urgently seeking the expertise of a Technical Support Manager in Cape Town. Responsibilities: - Supporting clients - Managing the support tickets & tracker - Managing support staff - Managing new product testing process - Managing faults on products - Managing Replacement stock - Running training sessions Requirements: - Preferable...

A leading retail grocery chain in South Africa seeks a Department Supervisor for their liquor store. The role involves managing sales, ensuring compliance with safety and hygiene standards, and optimizing stock levels for profitability. Candidates must have a Matric/Grade 12 and a minimum of 2 years in a supervisory position, ideally within the Wine/Liquor department. Closing date for...

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 190 stores across the country. Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Hout Bay. If you want to join our team, these are a few of the key areas that you will need to be responsible...

Purpose of the job The business offers a niche of Transfer Agency administration services for Unit Trust, Retirement, Life and LISP products. The primary responsibility will be to lead and manage the team’s total operational and people capabilities. You will be required to manage a small team responsible for the resolution of exceptions and corrections on a day-to-day basis. The role requires...

Key Responsibilities- Ability to manage people (staff compliment of 30+)- Compliant with policies and procedures- Results driven- decision maker- Willing to work shifts- Diligent about security measuresQualifications and Requirements- Matric (grade 12)- Driver’s license- Computer LiterateSkills and Experience- Knowledge of Arch (retail system) and MI9 (advantageous)- Understanding of Retail and...

Job Title: Facilities Manager - Delivery Job Description Reporting in to the Head of Facilities - The post holder will have had previous experience in a Facilities delivery/project role and will be responsible for ensuring that all business and financial processes are carried out in line with Concentrix processes. Support the wider facilities functions in delivering a quality service in the...

Job Advert Summary Reporting to the Area Business Manager, the Business Support Assistant will be responsible for producing high quality, detailed work based on established standards, guidelines and procedures within the prescribed SLA's. Minimum Requirements Formal Qualifications - Matric - Any relevant diploma Experience - At least 5 years' experience in the financial services or Life...

RPO Recruitment's client is currently seeking a detail-oriented and proactive individual to join their team as an Operations Support and Quality Control professional in Muizenberg. In this role, you will play a critical role in supporting the overall operations of our client's organization and ensuring the highest level of quality control. You will collaborate with various teams to optimize...

Payfast by Network, is one of the leading Fintech organisations in Africa. We’re on a mission to exponentially grow the digital economy of Africa by building world-class payment products. Developed in-house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade locally, across borders, and internationally. We are on the hunt for...

JUNIOR TRANSACTION ANALYST (MID OFFICE SUPPORT) FINANCIAL SERVICES - SOUTHERN SUBURBS, CPT If you thrive on keeping complex projects organised and moving forward, we’re looking for you! A detail-driven professional to provide essential operational and administrative support to a fast-paced deal team. In this role, you’ll be the backbone of transaction execution — managing documentation,...

We arelooking for an Au Pair with a genuine interest in supporting neurodivergence fora family in Claremont / Newlands. The eldest sibling is a caring 13‑year‑old withASD and PDA, with passions ranging from Minecraft and coding to music andcrafting. His younger siblings (ages 10 and 6½) enjoy creative play such as imaginativegames, crafts, and outdoor activities. The roleinvolves building...

Job Description Are you passionate about technology and helping people solve problems? We're looking for a detail oriented, customer-focused professional to provide exceptional desktop support and keep our systems running smoothly. Requirements - 1–2 years in a technical support or helpdesk role (entry-level acceptable with certifications). - CompTIA A+ (essential for hardware/software...

Title: Project Manager - Technical Support Team Location: Hout Bay, Cape Town Department: Technical Support Reporting to: Project Manager Other Key Internal Relationships: Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description: Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors,...

Overview Senior Training & Quality Manager with telecoms experience required. The Sr. Manager Training has management responsibility for a team(s) of Client Training Associates providing the first line of technical support to clients using our product. The Sr. Manager, Quality is responsible for the overall direction, coordination and evaluation of all Quality Leadership employees in the...

Operations Manager II Job Description The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. Essential Functions/Core Responsibilities - Maintain and grow revenue of program(s);...

Description RPO Recruitment is currently seeking a detail-oriented and proactive individual to join our client's team in the Furniture Manufacturing Industry as an Operations Support and Quality Control professional. In this role, you will play a critical role in supporting the overall operations of our client's organization and ensuring the highest level of quality control. You will...

Job Title Manager I, Planning & Scheduling Job Description The WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across the location accounts under the supervision and alignment of the Geo Leader. They can move across multiple industry verticals and WFM platforms in a multi-skill, multimedia environment, while...