Support Team Manager jobs in South Africa

Key Responsibilities: - Responsible for the efficient and effective management of the engagement channels and the delivery of services through the IT Frontline within the Infotec Division. - rendering first line technical support across the spectrum of the IT value chain, while ensuring a great user experience. - Lead a Technical Frontline support team to deliver operational excellence and...

Introduction Role Purpose Requirements: - FAIS Credits and/or a suitable tertiary qualification - Leadership or management studies completed or in progress will be beneficial - Previous leadership experience will be favourable Duties & Responsibilities- Lead and assume full management responsibility for a team of professional sales support staff as well- Target tracking and ensuring...

Team Lead: Desktop Support Engineer Rivonia, Sandton - Managed IT Services | R20 000+ The Opportunity If you enjoy leading people and still want to stay hands-on technically, this role gives you both. You ll join a stable Managed IT Services Provider in Rivonia, Sandton, where you will guide a support team while working on real client desktop and server environments. You will earn R18,000...

Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management qualification/degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight...

Key Responsibilities: - Lead daily operations of access control, CCTV, alarms, intrusion and physical electronic security systems. - Ensure all systems are functional, reliable and available across multiple sites. - Manage faults, anomalies, system failures and maintenance activities. - Maintain governance frameworks ensuring compliance and operational standards. - Oversee operational reporting,...

Support Team Lead (First Response) We are seeking a Support Team Lead (First Response) to oversee and motivate our frontline IT support team. This role is responsible for ensuring the delivery of high-quality technical support services, maintaining strong customer relationships, and driving operational efficiency. The Team Lead coordinates closely with internal teams and customers, acting as a...

Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...

We're looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD. The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets. We are aiming for speed, efficiency, increase in quality service delivery that makes a positive impact on our...

Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support? This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT Communications department as a Team Leader for the Technical Support division within a call center environment. Duties - Will be...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 Responsibilities - We have an amazing opportunity for a Senior Retail Operations Support Team Leader to be based in Umhlanga, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star? - The successful candidate will responsible to provide leadership and management of the team of...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less...

JOB TITLE: User Support Team Leader LOCATION: Hybrid/Remote: Johannesburg OR Cape Town/Stellenbosch ABOUT CYBERLOGIC: Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security,...

About Us Quanteq Solutions empowers Australian businesses through expert outsourcing and BPO services that enhance efficiency and support growth. The company delivers tailored strategic consulting and operational support. Quanteq Solutions helps organizations, optimize workflows, improve customer engagement, and manage resources effectively. Duties & Responsibilities - Problem-Solving and...

JOB DUCK IS HIRING A LEGAL TEAM SUPPORT SPECIALIST For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here...

Job no.: 1368 Job title: Senior Team Leader: Security Systems Support Location: Head Office, Pretoria Organisation name: Security Infrastructure and Incident Management Division Department description: Group Security Management Department Brief description The main purpose of this position is to provide effective team leadership for the management of the operation of all physical electronic...

Job Description Hexagon Autonomous Solutions is seeking a highly skilled and detail-oriented Services Team Lead I, Safety to play a key role in leading and coordinating service and support activities for advanced mining safety solutions, including CAS, VIS, and OAS systems. This role ensures efficient deployment, maintenance, and troubleshooting of safety technologies while upholding compliance...

Job Specification: - Diploma or Degree in Computer Systems Advantageous - Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) Advantageous - Microsoft Systems Engineer (MCSE) advantageous - Experience with Office 365 and Azure advantageous - ITIL Foundation certification advantageous - At least 1 years’ experience in supervising or team lead within an Application...

A leading Financial Services Provider is looking for a Technical Support Team Leader Job Description - 1. Lead Technical Support Team • Provide reports to management on call closure status and first line support related matters • Implement processes to ensure calls are closed timeously • Liaise with all necessary stakeholders and provide feedback to business and IT Management • Ensure jiras are...

Support Team Lead (First Response) We are seeking a Support Team Lead (First Response) to oversee and motivate our frontline IT support team. This role is responsible for ensuring the delivery of high-quality technical support services, maintaining strong customer relationships, and driving operational efficiency. The Team Lead coordinates closely with internal teams and customers, acting as a...

Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management qualification/degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight...